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About: Lawrence Gosset

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Topics I'm Subscribed To

Viewing 4 topics - 1 through 4 (of 4 total)
Topic Count Last Reply
CCBill EOT Issues

By:  Lawrence Gosset in: Community Forum

voices: 2
replies: 2

3 years, 5 months ago  Cristián Lávaque

ccBill Subscription Upgrades

By:  Lawrence Gosset in: Community Forum

voices: 2
replies: 1

3 years, 10 months ago  Bruce

ccBill Subscription Upgrade Button

By:  Some Dude in: Community Forum

voices: 3
replies: 4

3 years, 11 months ago  Some Dude

Packaging Page Access Subscriptions

By:  Lawrence Gosset in: Community Forum

voices: 2
replies: 3

4 years, 2 months ago  Cristián Lávaque

Viewing 4 topics - 1 through 4 (of 4 total)

Topics I've Started

My Latest Replies (From Various Topics)

Viewing 8 replies - 1 through 8 (of 8 total)
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Author Replies
Posted: Friday Jul 26th, 2013 at 3:28 am #54123
Lawrence Gosset
Username: junkstar

Sorry guys, need to bump this. It’s getting a bit frustrating.

Can I get in touch with any of you directly via email instead of using the forum channel?
Posted: Monday Jun 17th, 2013 at 11:46 am #52037
Lawrence Gosset
Username: junkstar

Hi Jason,

Thanks for the detailed response, that clears it all up perfectly for me.

Just a couple more questions:

Firstly, I’ve changed all the above, and now I’m getting an error recorded at stage 1 (see below). 

LOG ENTRY: Mon Jun 17th, 2013 @ precisely 3:21 pm UTC
PHP v5.3.23 :: WordPress® v3.5.1 :: s2Member® v130513 :: s2Member® Pro v130513
Memory 44.67 MB :: Real Memory 45.00 MB :: Peak Memory 44.76 MB :: Real Peak Memory 45.00 MB
example.com/wp-cron.php?doing_wp_cron=1371482513.7507560253143310546875
User-Agent: WordPress/3.5.1; http://example.com
array (
  's2member_log' => 
  array (
    0 => 'Storing last DataLink time: Mon Jun 17, 2013 9:11:55 am UTC',
    1 => 'Recording DataLink error at: Mon Jun 17, 2013 3:21:55 pm UTC',
    2 => 'Recording server IP address: 198.20.232.178',
    3 => 'https://datalink.ccbill.com/data/main.cgi?startTime=20130616091155&endTime=20130617091155&transactionTypes=REBILL%2CEXPIRE%2CREFUND%2CCHARGEBACK&clientAccnum=xxxxxx&username=xxxxxx&password=xxxxxxxx/pass

I’ve tested the same string from my browser by allowing my home IP address access from CCBill account admin, which works fine. This therefore suggests it’s a server problem.

Any ideas on obvious server problems/fixes?

Secondly, what does the /pass mean on the end of the string (password=xxxxxxxx/pass)?
Posted: Thursday Jun 13th, 2013 at 4:08 pm #51899
Lawrence Gosset
Username: junkstar

Okay, so in the same URL, the v120608 installation shows the password, while the latest version shows xxxxxxxx, right?

I’ve upgraded as far as v120703 and it’s all still working okay. Looking at the changelog, this is the last major release before major updates were made to the DataLink parts of s2Member.

Have you had subscriptions end and s2Member not setting an EOT time for these users? Could you tell me which they are to look for their log entries?

Yes, EOTs were not happening at all before. I’ve had to manually cancel those.

So you’re seeing that in the logs. Did you see the DataLink URL have the password x’ed out elsewhere or just in the logs? Have you asked ccBill if the URL s2Member is using for the DataLink has the correct password or it’s having authentication problems?

Just in the logs, as that’s the only place I can track them (as it’s a background process). It’s interesting, because it’s not reporting an error code 02 (authentication error) like before. I have a fully commented snippet of a log file that traces where things went wrong which I’ll send through to you.
Posted: Tuesday Jun 11th, 2013 at 7:07 pm #51787
Lawrence Gosset
Username: junkstar

My other site which hasn’t been updated in ages (running s2Member Pro v120608) connects to DataLink with no problems.

The other two sites are running latest and both have passwords showing as xxxxxxxx in the URL string.

Could point towards it being an issue with the latest version?
Posted: Friday Jun 7th, 2013 at 6:56 pm #51635
Lawrence Gosset
Username: junkstar

If there are no errors in your log, the payment went through fine, the user got created with the paid access, it’d seem the ccBill credentials didn’t have issues.

I think I’ve probably confused you a bit here. The CCBill IPN is working fine, it’s just the DataLink that isn’t.

From what I understand the IPN goes from CCBill › my site, whereas the DataLink goes from my site › CCBill. It works on a cron job that pulls in rebill and expiry information for the user accounts. Without it working properly, paid user accounts that have expired will just keep going.

Have you got an email address that I can send a commented log file to?
Posted: Wednesday Jun 5th, 2013 at 9:17 pm #51440
Lawrence Gosset
Username: junkstar

Hi Cristián, thanks for taking a look.

The sites are hosted separately, but were using the same DataLink account to connect (944026-all). I was just wondering whether this is okay, or whether they may conflict and pull in each other’s data? In which case, I need to figure out why 944026-0000 and 944026-0001 aren’t doing their jobs.

Although it now seems that neither are working and that the password is displaying as xxxxxxxx instead (see ccbill-dl.log). The logs are very confusing to me at the moment.

I’m happy to privately provide my DataLink account credentials if this helps troubleshoot what’s going on.
Posted: Saturday Jun 1st, 2013 at 9:07 am #51130
Lawrence Gosset
Username: junkstar

Have submitted details via the contact form just now.
Posted: Friday Oct 12th, 2012 at 8:45 am #28235
Lawrence Gosset
Username: junkstar

Ah right I understand. That clears things up a bit.

CCaps is the way forward I think.

Thanks for the help!
Viewing 8 replies - 1 through 8 (of 8 total)

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