Lee Keels

Cristian, I’m already on 120608…I do the updates as soon as possible when I see them. I only spoke of 120601 because that appears to be when the problem started. The problem continues.

Here’s the screenshot.

Good news. CCBill resolved the “Invalid Digest” problem. This appears to be working now. I’ll have to wait and see if the error crops up again, but I’m hopeful :)

Thank you for your help. Will this be incorporated in the next version or will I need to replace the file again?

Jason,

You’ve completely lost me here. You’ve sent me exactly one patch to try. It didn’t work for the reasons I stated above. I have no idea what you mean about a “subsequent” patch. Subsequent to what? You can see the entire thread above where I received one file until this one.

I’m going to assume you want me to replace the first patch with this one. I’ll give it a shot.

Lee

Okay, this didn’t work. I have updated the shortcode on the non-membership items to point to subaccount 0001, BUT when you click on the Buy button, you can see the following in the generated URL:

&clientSubacc=0000&

So the setting on the CCBill Account Details page in s2Member is overriding the shortcode and forcing it back to 0000.

Update: It doesn’t have any effect on the form number either. Whatever is set on the CCBill Account Details page in s2Member takes precedence. I tried blanking them out, but the Sub Account field stays at 0000 no matter what.

• This reply was modified 4 years, 9 months ago by  Lee Keels.
• This reply was modified 4 years, 9 months ago by  Lee Keels.
• This reply was modified 4 years, 9 months ago by  Lee Keels.

Any news on this?

A specific post restriction. We don’t use capabilities.

Here are the log entries. The first is a successful purchase of a magazine (the download link is in the purchased post). The second is a few minutes later when he tried to purchase a membership and was rejected because “You currently have a subscription and are unable to signup.”

PHP v5.2.17 :: WordPress® v3.3.1 :: s2Member® v120309 :: s2Member® Pro v120309
Memory 55.18 MB :: Real Memory 55.50 MB :: Peak Memory 55.28 MB :: Real Peak Memory 55.50 MB
www.xxxxxx.com/?s2member_pro_ccbill_notify=1
User-Agent: 
array (
  'customer_fname' => 'kenji',
  'customer_lname' => 'XXXXXX',
  'email' => 'XXXXXX',
  'username' => '',
  'password' => '',
  'productDesc' => '',
  'price' => '3 日間に $29.95 で',
  'subscription_id' => '0112090501000029360',
  'denialId' => '',
  'clientAccnum' => 'xxxxxx',
  'clientSubacc' => '0000',
  'address1' => 'chiba',
  'city' => 'chiba',
  'state' => 'XX',
  'country' => 'JP',
  'phone_number' => '',
  'zipcode' => '2640026',
  'start_date' => '2012-03-30 16:32:05',
  'referer' => '',
  'ccbill_referer' => '',
  'affiliate' => '',
  'reservationId' => '',
  'referringUrl' => 'http://www.xxxxxx.com/bg-boutique/',
  'reasonForDecline' => '',
  'reasonForDeclineCode' => '',
  'formName' => '3cc',
  'cardType' => 'JCB',
  'responseDigest' => 'bc030d3cfed4d3cea56aef7c3df30a9f',
  's2_desc' => 'Godfre Magazine #1',
  's2_referencing' => '4238',
  's2_customer_ip' => '61.215.105.XXX',
  's2_invoice' => 'sp:3081:72',
  's2_custom' => 'www.xxxxxx.com',
  'typeId' => '0',
  'initialPrice' => '29.95',
  'initialPeriod' => '3',
  'recurringPrice' => '0',
  'recurringPeriod' => '0',
  'rebills' => '0',
  'initialFormattedPrice' => '$29.95',
  'recurringFormattedPrice' => '$0.00',
  'ip_address' => '61.215.105.XXX',
  's2member_log' => 
  array (
    0 => 'IPN received on: Fri Mar 30, 2012 11:32:09 pm UTC',
    1 => 's2Member POST vars verified with ccBill®.',
    2 => 'ccBill® transaction identified as ( `NON-RECURRING/BUY-NOW` ).',
    3 => 'IPN reformulated. Piping through s2Member\'s core/standard PayPal® processor as `txn_type` ( `web_accept` ).',
    4 => 'Please check PayPal® IPN logs for further processing details.',
  ),
)



PHP v5.2.17 :: WordPress® v3.3.1 :: s2Member® v120309 :: s2Member® Pro v120309
Memory 54.78 MB :: Real Memory 55.00 MB :: Peak Memory 54.87 MB :: Real Peak Memory 55.00 MB
www.xxxxxx.com/?s2member_pro_ccbill_notify=0
User-Agent: 
array (
  'customer_fname' => 'kenji',
  'customer_lname' => 'XXXXXX',
  'email' => 'XXXXXX',
  'username' => '',
  'password' => '',
  'productDesc' => '',
  'price' => '30 日間に $29.95 で ** $29.95 が 30 日ごとに発生します。 days **',
  'subscription_id' => '',
  'denialId' => '',
  'clientAccnum' => 'xxxxxx',
  'clientSubacc' => '0000',
  'address1' => 'chiba',
  'city' => 'chiba',
  'state' => 'XX',
  'country' => 'JP',
  'phone_number' => '',
  'zipcode' => '2640026',
  'start_date' => '2012-03-30 16:49:16',
  'referer' => '',
  'ccbill_referer' => '',
  'affiliate' => '',
  'reservationId' => '',
  'referringUrl' => 'http://www.xxxxxx.com/inner-sanctum-signup/',
  'reasonForDecline' => 'You currently have a subscription and are unable to signup',
  'reasonForDeclineCode' => '12',
  'formName' => '3cc',
  'cardType' => 'JCB',
  'responseDigest' => '78b40db5f2bb00b93bc7be27a329b614',
  'typeId' => '0',
  'initialPrice' => '29.95',
  'initialPeriod' => '30',
  'recurringPrice' => '29.95',
  'recurringPeriod' => '30',
  'rebills' => '99',
  'initialFormattedPrice' => '$29.95',
  'recurringFormattedPrice' => '$29.95',
  's2_desc' => 'Inner Sanctum Monthly - $29.95 USD Recurring',
  's2_referencing' => '4238',
  's2_customer_ip' => '61.215.105.XXX',
  's2_invoice' => '1',
  's2_custom' => 'www.xxxxxx.com',
  's2_p1' => '1 M',
  's2_p3' => '1 M',
  'ip_address' => '61.215.105.XXX',
  's2member_log' => 
  array (
    0 => 'IPN received on: Fri Mar 30, 2012 11:49:15 pm UTC',
    1 => 's2Member POST vars verified with ccBill®.',
    2 => 'Ignoring this IPN request. The transaction does NOT require any action on the part of s2Member.',
  ),
)

• This reply was modified 4 years, 9 months ago by  Lee Keels.
• This reply was modified 4 years, 9 months ago by  Jason (Lead Developer).

Here’s the screenshot. I haven’t tried changing the theme. Honestly, the thought of messing with the theme terrifies me, for fear of messing it up. We use Atahualpa.

• This reply was modified 4 years, 9 months ago by  Lee Keels.

Thanks Cristian!

I feel like I’m getting conflicting information here, Jason.

I sent all my logs and a couple of sub IDs in question. I need YOU to tell me if the information is there and if there is a problem. I don’t know how to read these logs and I assumed that is why I was asked for them.

If CCBill pulls the expire status, then why are my cancelled accounts not getting EOTs? According to CCBill, an expire is set when a customer cancels.

I’m not sure what you want me to do at this point. I’m looking to you for a resolution, and if what CCBill says is true, then even when/if they turn on cancellations in DataLink, there is still a chance that users could still be cut off too soon (if extended by CCBill customer service).

Please advise next steps or what you need from me.

I’ve sent the message and the log files using the form Cristian, thank you.

Any word on this?

Hello…still having problems here and no responses.

The cron job hasn’t made any difference. No EOTs are being set when CCBill customers cancel. I’m having to set them manually. Any suggestions?