About: Addison Day

We use the Transmit ftp program to upload, and the AWS console site to manage permissions, etc., but no other websites are using the files.

I’m currently experiencing this problem using a new bucket containing a single test file. I tried using my old bucket initially, but after experiencing this problem I created a fresh one, along with a fresh wordpress installation for testing purposes.

In regards to other AWS services, we use EC2 for hosting, and I have a separate S3 bucket and CloudFront distribution for CDN through W3 Total Cache, but the cache wasn’t setup when I first experienced this problem.

• This reply was modified 3 years, 11 months ago by  Addison Day.

Thanks for getting back to me, Jason.

Update

I prepended the string with the “MP4” extension as shown in this post. I used:

{type: "rtmp", file: "<?php echo $mp4["streamer"]; ?>/mp4:<?php echo $mp4["file"]; ?>"},

But alas, no change. I’m still getting the Error loading stream: ID not found on server error. I am still using the JW Player 6 code sample, as it appears in the s2Member download settings. I used:

<?php
// Configuration.
$s2_jw_config["jwplayer"] = "/jwplayer/"; // Relative URL path to JW Player files directory.
$s2_jw_config["mp4_video_file_name"] = "how-to-use-this-site.mp4"; // Name of your MP4 test file.
// Don't edit anything else below unless you know what you're doing.
?>

<div id="jw-container">JW Player® appears here.</div>
<script type="text/javascript" src="<?php echo $s2_jw_config["jwplayer"]; ?>jwplayer.js"></script>

<?php /* A direct URL to the RTMP source; counting the file against the current User in real-time. */
$cfg = array ("file_download" => $s2_jw_config["mp4_video_file_name"], "url_to_storage_source" => true, "count_against_user" => true); ?>

<?php /* API Function `s2member_file_download_url()` returns false if access is denied to the current User. */
if (($mp4 = s2member_file_download_url ($cfg, "get-streamer-array"))) { ?>

    <script type="text/javascript">
        jwplayer('jw-container').setup({
                playlist:
                    [{
                        sources: /* List all available sources. */
                            [
                                {type: "rtmp", file: "<?php echo $mp4["streamer"]; ?>/mp4:<?php echo $mp4["file"]; ?>"},
                                {type: 'mp4', file: '<?php echo $mp4["url"]; ?>'}
                            ]
                    }],
                primary: 'flash' /* Try Flash® RTMP first, fallback on HTML5 or direct download of MP4 file. */,
                width: 480, height: 270 /* Set video dimensions for all sources. */
            });
    </script>

<?php } else /* Access is denied to the current User. */ { ?>
    Sorry, you do NOT have access to this file.
<?php } ?>

Also,

• MP4 file in bucket root, not in a subdirectory
• Fresh WordPress install
• Download link = success

• This reply was modified 3 years, 12 months ago by  Addison Day.
• This reply was modified 3 years, 12 months ago by  Addison Day.

Forgot to mention:

JW Player Error Message

Error Loading Stream: ID Not Found on Server

Download URL Works

I added a download link to the “video-test” page, and this delivers the video inline from the CloudFront download distribution just fine, so I know the problem isn’t due to to a faulty s3/cloudfront setup.

The only file in the bucket, “How-to-use-this-site.mp4” is not in a subdirectory, and since my JW Player 6 is in /jwplayer/, I didn’t change anything in the sample code except the file name.

• This reply was modified 3 years, 12 months ago by  Addison Day.

thanks Cristián

I had hoped to post an update over the weekend:

I started fresh with a new WP Installation and S2Member – Fixed all check-my-server warnings. Still having some problems with JW Player 6 in WP 3.5 with current s2 version but I will post about those separately.

I will try and find a suitable plugin for the admin bar removal job. Any recommendations? Did previous s2 versions hide the admin bar for s2Member Level users?

I did not reset like this. Ill give it a shot and report back. Thanks again!