About: Chris Cartledge

I need someone to speak to pretty much immediately or I’m going to call my bank’s credit card fraud and dispute number to make sure no money leaves my account, so anyone from s2member reading this needs to get in touch with me straight away. You need to have a clear line of contact for payment issues and you don’t.

Hi Eduan,

Thanks for quick reply.

I can’t remember the exact error that I received, but I believe it was along the lines of 15115 filter processing error.

This is a huge problem. You are authorising payments behind the scenes and telling the user that no authorisation has occurred which is serious fraud – and it’s somewhat ironic for a service that is designed to take payments to have this error when trying to purchase it.

Eduan are you speaking on behalf of s2member or just trying to help out?

Thanks

Actually, perhaps role isn’t the best way to do this because I would like to have more and more products as time goes by that aren’t upgrades from each other, and users can pick and choose which they want.

Is there a way to attach a specific capability to a user, that lets them see a certain page/category/tag with a sale – would that be the way to go?

The process would perhaps look like:

Buy Now > Clickbank checkout > Create an account/sign in for instant access

OR, if I understand custom capabilities, shortcodes, etc right, I have a sales page, and if the user is logged in they simply get a sales page that gives them a custom capability, if they’re not logged in they’re given a page split down the middle – on the left is ‘sign up’ and on the right ‘already a member? sign in!’, each with their own button. Depending on which side they enter, they either get a new account and, providing they complete checkout, a custom capability, or they’re logged in and (again assuming full checkout) get the capability. My first idea is preferable though, of course, because the user isn’t distracted from purchase with signing up.

New users would of course have to activate their account before they log in – but it’s not a problem to add capabilities to a non active account is it?

I realise this isn’t a tech support forum, and some of this is a little tech support looking(!), but I think the crux of all this is whether the integration with Clickbank will handle shooting the custom capabilities back and forth… right?

Thanks in advance for your thoughts!

• This reply was modified 4 years, 7 months ago by  Chris Cartledge.