Cristián Lávaque

I see, but you had the whole site working without the www, it was only in that redirection that you used the www.

Hmm… Can you login to the admin area? If so, just remove the www you added to those settings…

I just tried logging in and got redirected to http://.singingbowltraining.com/wp-login.php which is wrong because it has a dot before the domain name, but without a subdomain.

You will need to look in the database to find and edit them. If you have cPanel, go to phpMyAdmin and use that to do it.

…we know the media file is there, but the Verify Media message says, “Media URL contains characters that may cause problems for some clients. For maximum compatibility, only use letters, numbers, dash – and underscore _ characters only.”

We made the mod-rewrite format available, to avoid the problem with some video players that don’t like a querystring, so it doesn’t surprise me that you get that warning for the podcast players.

Our Staging installation and my non-WPEngine hosted installation asked for authentication, and then began streaming!

However the Sandbox and the Bare bones installs on WPEngine, which use the same account info–asked for authentication and then gave this error:

Seems to be a problem with WP Engine too, although I’m not sure what. Did you use the mod-rewrite format in that test too?

The best solution will be to have WP Engine work correctly, I guess. It was working until a few weeks ago, from you said, so it’s not impossible.

I can take a look if you submit your site’s info. Let me know when you do. s2Member® » Private Contact Form

I created a test page and when I tried previewing it, it sent me to another address. The preview link is:

http://yoursite.com/?page_id=2127&preview=true

And I got sent to

http://www.yoursite.com/free-training-materials?page_id=2127&preview=true

Notice the added “www.” and “free-training-materials”. The page didn’t load, by the way, but I didn’t get a 404 either. Firefox says “The page isn’t redirecting properly”.

You may want to look into this.

See also: Knowledge Base » Don't Mix www, — and Without!

I’ll try an existing draft, maybe I can preview there.

I didn’t register an account, and couldn’t download the file because I wasn’t logged in. I meant it worked because it sent me to the Membership Options page as expected, instead of giving a 500 error as the other URL did.

I couldn’t tell about the CloudFront error because I didn’t get that far. You can send your site’s info so I take a look at this. Let me know when you sent it. s2Member® » Private Contact Form

The CF error you got says “NoSuchKey”, did you verify that you have the file video.mp4 in your bucket? Make sure the casing is correct too, it’s case sensitive. When you send the info, please include the name of the bucket you have in S3 and the name of some files you have in it.

No, Pro doesn’t change this at all.

Did you make sure the field has a value? And did you test if you could retrieve it successfully?

[hilite pre_code]
$year = get_user_field('year');
echo $year;
[/hilite]

You may need to play around with it and test a bit until you get it right.

Is that Auth.Net U.S.? Auth.Net U.K. is not supported yet.

There’s the [hilite mono]cc[/hilite] shortcode attribute. [hilite path]Dashboard -› s2Member® -› Authorize.Net® Pro Forms -› Shortcode Attributes -> cc[/hilite]

cc=”USD” 3 character Currency Code. Authorize.Net® processes all transactions in USD. Not valid when cancel=”1″.

You can test with pounds or euros: [hilite mono]cc="GBP"[/hilite] or [hilite mono]cc="EUR"[/hilite].

Did you test creating an account in WordPress the way a user would, to see if you were added to MailChimp? Do you get the subscription confirmation email? Did you confirm the subscription and do you still not show up in the MC list?

Have you verified that your s2Member-MailChimp integration is still configured correctly? [hilite path]Dashboard -› s2Member® -› API / List Servers -› MailChimp®[/hilite]

Do you have logging enabled? What does the MailChimp log say? [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite]

Could you try these? Knowledge Base » Common Troubleshooting Tips

Thanks for the info and tests. Did you try every tip in the troubleshooting article, including reproducing the problem in a clean test installation of WP with just s2Member?

Could you submit your site’s info so we can look at it? Let us know when you sent it. Thanks! s2Member® » Private Contact Form

Could this be a code error as all this started happening after I did an update.

What did you update? s2Member? What version?

The replacement codes available for the free registration pro-form’s thank-you page can be found here: [hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Custom Return URLs Upon Success -> Free Registration[/hilite]

For the full name it’d be [hilite mono]%%user_full_name%%[/hilite].

In your custom thank-you page you can pick up those variables and echo them in the content to customize the message. E.g.

[hilite pre_code]
Thanks !
[/hilite]
http://php.net/manual/en/reserved.variables.get.php

Remember that you’ll need a PHP execution plugin for PHP to work in your content, and don’t use the Visual editor. Knowledge Base » ezPHP Plugin for WordPress®

Could you submit your site’s info? I’ll take a look at it. Let me know once you sent it, please. s2Member® » Private Contact Form

Also, is the site live already or still under development and would I be allowed to change something if I need to test while investigating it?

Did you try every tip in the troubleshooting article? Knowledge Base » Common Troubleshooting Tips

About hiring someone, we don’t have a board for that here, but you can try a freelancers site like jobs.wordpress.net, odesk.com or elance.com.

There doesn’t need to be a purchase, you can assign the level manually if you want, or use a free registration pro-form for the level you want to give them, or have a script change their level… It doesn’t have to be paid for the user to have a higher level.

[hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Free Registration Forms[/hilite]
Knowledge Base » Changing Roles/Capabilities via PHP

I’m not sure I understand what the problem you’re having is. Could you explain some more, please?

No problem. And I know what you mean.

Anyway, the best solution I can think is having them register and login before purchase, but I can understand you may need to update a bunch of things for that.