Cristián Lávaque

Boudewijn, I just saw your ticket come in. I’m replying to it now. :)

Hi Boudewijn. I left you a reply in the other thread about this: http://www.s2member.com/forums/topic/support-wake-up-please/#post-62109

This whole situation puzzles me. so far I have had nothing but good experience with s2member. Right now I feel like they don’t even care to reply.

Yes, we’ve always done our best to help you and I’m glad you feel you’ve had a good experience so far. :)

Like I said in the other thread, I don’t have your ticket. I’ll check to see what could have happened, ZenDesk is quite reliable. Could you please submit it again? I’ll reply to it as soon as I get to it. :)

Thank you, Boris. I’ll forward this to Jason for review. :)

Okay. Are you sure the logged in user is at Level 0?

What happens if you try this one?

[[s2If is_user_logged_in()]
Content for users logged in to see
[/s2If]]

You can use this email: cristian@websharks-inc.com

Could you send me your site info so I can review the integration? s2Member® » Private Contact Form

Thanks!

Thanks for the screen recording.

Could you show me the URL in the address bar when you get redirected to the Membership Options Page? I’d like to see the variables. [hilite path]Dashboard -› s2Member® -› API / Scripting -› Membership Options Page Variables (MOP Vars)[/hilite]

I’d also like to see what happens when you get redirected, using something like HttpFox.

I’m also curious if another active plugin may be part of this issue. If possible, could you install a clean WP in another directory for this test, and add only s2Member and WooCommerce to see if you can reproduce the problem there?

Hi Don.

From [hilite path]WP Admin -> s2Member -> General Options -> Email Conf -> New User[/hilite]

PHP Code: It is also possible to use PHP tags — optional (for developers). If you use PHP tags, please run a test email with [hilite code][/hilite]. This will give you a full list of all PHP variables available to you in this email. The $user variable is the most important one. It’s an instance of the WP_User class (e.g. $user->ID, $user->has_cap(), etc). Please note that all Replacement Codes will be parsed first, and then any PHP tags that you’ve included. Also, please remember that emails are sent in plain text format.

Did you try that?

Hi Dan.

I’m not sure I understand the problem you’re having. So you try using the lost password tool and you get redirected to the Membership Options Page?

I don’t have WooCommerce to try this in a clean installation and test them. Could you provide your site details so I take a look at what you have? s2Member® » Private Contact Form

Please include a step-by-step to reproduce the problem.

Thanks. :)

I’m glad. :)

Yeah, i can understand the panic part with projects. Been there years ago and still have the scars. :P

About the events redirection to become a member, it’d be best to first make sure it’s not something leftover from another plugin that you need to finish removing.

Make sure you have the s2Member deactivation safeguards enabled first: [hilite path]Dashboard -› s2Member® -› General Options -› Deactivation Safeguards[/hilite]

Then deactivate s2Member for a moment and test if you still have the redirection. If you do, then take care of that first with help from the developers of the plugin that seems to be doing it.

The s2Member restrictions would cause the user without enough access, to be redirected to the page you chose as the Membership Options Page. [hilite path]Dashboard -› s2Member® -› General Options -› Membership Options Page[/hilite]

Did you protect the event pages with one of s2Member’s restrictions?

The restrictions will always redirect the user without access to the page you designated for the Membership Options. You can customize that page any way you want, though. For example: having conditionals that will show different content depending on the user’s level, or the page he was trying to view.

These may be useful for those customizations:
[hilite path]Dashboard -› s2Member® -› API / Scripting -› PHP/API Constants[/hilite]
[hilite path]Dashboard -› s2Member® -› API / Scripting -› Membership Options Page Variables (MOP Vars)[/hilite]

I hope that helps. :)

The login is not working to the members only area :(

I see you’ve done some troubleshooting steps, here are some more you should try: Knowledge Base » Common Troubleshooting Tips

It’s normally something in the theme, widget or some plugin, setting the redirect_to variable and overriding the Login Welcome Page redirection, so I’m surprised that deactivating the plugins and using the default theme weren’t enough to have the behavior change during your tests.

A very good test is to install a separate WordPress in a directory for your tests, and add only s2Member and configure it. Then test again and see if you can reproduce the problem there. If you can’t, then add what you have in the main site, one by one, testing after each trying to reproduce the problem.

Also, did you remember to save your changes when you selected the Login Welcome Page? Make sure you clicked “save all” at the bottom after selecting it, please. Not likely the reason, but I’ve seen it come up some times, so I mention it just in case.

I hope that helps. :)