About: Alissa Glenn

Thanks Cristian – I think that at least gets me headed in the right direction. I am envisioning a page with a dynamically generated list of links to weekly documents based on registration date. That may be over complicating things but I’ll play around and see what I can come up with.

Ok, So here is what I’m understanding:

1. Set up new host and domain
2. Install WordPress & S2Member
3. Follow Bruce’s steps above on overwriting the wp-config file and moving the user tables
4. Update wp_s2member_custom fields in usermeta table to new domain
5. Update Auth.net with new domain info for IPN notifications
6. Regenerate pro-forms on new site
7. test

Is that it? What about setting up S2Member – do I need to manually configure the subscriber levels and other config items before importing users? Also – is there anything else I should be aware of on the Auth.net integration side of things?

Thanks!

No Problem… Finding time to do the migration has proven challenging but we are finally getting started on the redesign so this is becoming critical path. Looking forward to the answer.

Cheers

Just a quick update – Still no progress from Fatcow. My assumption is they’ve figured out its their issue but don’t know how to fix it because they are non-responsive.

I’ll update here once I have information from them.

Susanna – who is your hosting provider? Is it Fatcow?

I continue to try to get Fatcow to understand and troubleshoot. I just received a note from them that Level 3 support has referred the issue to the Network Operations team. Hopefully they’ll be able to identify the issue or at least provide more information. I’ll update here once I hear from them.

Let me know if there are other avenues worth exploring.

Cristian, I added the Force SSL keyword. Thanks for pointing that out.

Fatcow seems to be stuck on port 80 being open. The latest response is:
“We would like to inform you that port 80 is not blocked in our server. We suggest you to refer the following link http://wordpress.org/support/topic/an-unexpected-http-error-occurred-during-the-api-request-on-wordpress-3 and http://wordpress.org/extend/plugins/core-control/ and fix the issue from your end. ”

I went ahead and installed core control as they suggested. This provided similar detail as the log file Jason created.

Any thoughts of where to go from here?

So I received the following from fatcow support:

“It appears that PayPal IPN transactions are timing out from WordPress due to the one of the port being not open. Please provide us with the server requirements to further look into it. We have open only standard ports.”

Jason – do you have any thoughts on this?

Thanks!

Thanks Cristian,

I upgraded as well as submitted the information.

I will do that. Thanks!

This is all I can find related to the user.

From authnet-api.log:

PHP v5.2.17 :: WordPress® v3.2.1 :: s2Member® v111017 :: s2Member® Pro v111017
Memory 14.60 MB :: Real Memory 14.75 MB :: Peak Memory 14.64 MB :: Real Peak Memory 14.75 MB
www.noplanmealplan.com/subscription-options/monthly-subscription-form/
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.24) Gecko/20111103 Firefox/3.6.24
-------- Input vars: ( Mon Nov 28, 2011 2:53:50 am UTC ) --------
array (
  'x_type' => 'AUTH_CAPTURE',
  'x_method' => 'CC',
  'x_email' => 'trishaxxxxxx@yahoo.com',
  'x_first_name' => 'Trisha',
  'x_last_name' => 'xxxxx',
  'x_customer_ip' => '71.209.9.20',
  'x_invoice_num' => 's2-4ed2f7bec7158',
  'x_description' => '$8.98 USD / Monthly  (Get the No Plan Meal Plan delivered weekly for the low monthly cost of $8.98)',
  's2_initial_payment' => '1',
  's2_invoice' => '1',
  's2_custom' => 'www.noplanmealplan.com',
  'x_tax' => '0.00',
  'x_amount' => '8.98',
  'x_card_num' => '****************',
  'x_exp_date' => '2012-06',
  'x_card_code' => '116',
  'x_address' => 'xxxxxxx',
  'x_city' => 'xxxxx',
  'x_state' => 'Idaho',
  'x_country' => 'US',
  'x_zip' => 'xxxxxx',
  'x_version' => '3.1',
  'x_login' => '7hy7pyF34NHC',
  'x_tran_key' => '7HCh943y76aP3yGv',
  'x_delim_data' => 'true',
  'x_delim_char' => ',',
  'x_encap_char' => '"',
)
-------- Output string/vars: ( Mon Nov 28, 2011 2:53:52 am UTC ) --------
"1","1","1","This transaction has been approved.","00688C","Y","4005154668","s2-4ed2f7bec7158","$8.98 USD / Monthly  (Get the No Plan Meal Plan delivered weekly for the low monthly cost of $8.98)","8.98","CC","auth_capture","","Trisha","xxxxx","","1050 xxxxxxxxxx","xxxxx","Idaho","xxxxx","US","","","trishaxxxxx@yahoo.com","","","","","","","","","0.00","","","","","0888966958ED3CADBB26CCDCFA139384","M","","","","","","","","","","","","XXXX2290","Visa","","","","","","","","","","","","","","","","","1","1","www.noplanmealplan.com"
array (
  0 => '1',
  1 => '1',
  2 => '1',
  3 => 'This transaction has been approved.',
  4 => '00688C',
  5 => 'Y',
  6 => '4005154668',
  7 => 's2-4ed2f7bec7158',
  8 => '$8.98 USD / Monthly  (Get the No Plan Meal Plan delivered weekly for the low monthly cost of $8.98)',
  9 => '8.98',
  10 => 'CC',
  11 => 'auth_capture',
  12 => '',
  13 => 'Trisha',
  14 => 'xxxxx',
  15 => '',
  16 => 'xxxxxxxxxxxx',
  17 => 'xxxxx',
  18 => 'Idaho',
  19 => 'xxxxx',
  20 => 'US',
  21 => '',
  22 => '',
  23 => 'trishaxxxxxx@yahoo.com',
  24 => '',
  25 => '',
  26 => '',
  27 => '',
  28 => '',
  29 => '',
  30 => '',
  31 => '',
  32 => '0.00',
  33 => '',
  34 => '',
  35 => '',
  36 => '',
  37 => '0888966958ED3CADBB26CCDCFA139384',
  38 => 'M',
  39 => '',
  40 => '',
  41 => '',
  42 => '',
  43 => '',
  44 => '',
  45 => '',
  46 => '',
  47 => '',
  48 => '',
  49 => '',
  50 => 'XXXXXXXX',
  51 => 'Visa',
  52 => '',
  53 => '',
  54 => '',
  55 => '',
  56 => '',
  57 => '',
  58 => '',
  59 => '',
  60 => '',
  61 => '',
  62 => '',
  63 => '',
  64 => '',
  65 => '',
  66 => '',
  67 => '',
  68 => '1',
  69 => '1',
  70 => 'www.noplanmealplan.com',
  'response_code' => '1',
  'response_subcode' => '1',
  'response_reason_code' => '1',
  'response_reason_text' => 'This transaction has been approved.',
  'authorization_code' => '00688C',
  'avs_response' => 'Y',
  'transaction_id' => '4005154668',
  'invoice_number' => 's2-4ed2f7bec7158',
  'description' => '$8.98 USD / Monthly  (Get the No Plan Meal Plan delivered weekly for the low monthly cost of $8.98)',
  'amount' => '8.98',
  'method' => 'CC',
  'transaction_type' => 'auth_capture',
  'customer_id' => '',
  'first_name' => 'Trisha',
  'last_name' => 'xxxxx',
  'company' => '',
  'address' => 'xxxxxxxxxxxxx',
  'city' => 'Eagle',
  'state' => 'Idaho',
  'zipcode' => 'xxxxx',
  'country' => 'US',
  'phone' => '',
  'fax' => '',
  'email' => 'trishaxxxxx@yahoo.com',
  'ship_to_first_name' => '',
  'ship_to_last_name' => '',
  'ship_to_company' => '',
  'ship_to_address' => '',
  'ship_to_city' => '',
  'ship_to_state' => '',
  'ship_to_zipcode' => '',
  'ship_to_country' => '',
  'tax' => '0.00',
  'duty' => '',
  'freight' => '',
  'tax_exempt' => '',
  'po_number' => '',
  'md5_hash' => '0888966958ED3CADBB26CCDCFA139384',
  'card_code_response' => 'M',
  'cavv_response' => '',
  'card_number' => '',
  'card_type' => '',
  'split_tender_id' => '',
  'requested_amount' => '',
  'balance_on_card' => '',
)

PHP v5.2.17 :: WordPress® v3.2.1 :: s2Member® v111017 :: s2Member® Pro v111017
Memory 14.61 MB :: Real Memory 14.75 MB :: Peak Memory 14.66 MB :: Real Peak Memory 14.75 MB
www.noplanmealplan.com/subscription-options/monthly-subscription-form/
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.24) Gecko/20111103 Firefox/3.6.24
-------- Input vars: ( Mon Nov 28, 2011 2:53:52 am UTC ) --------
array (
  'x_method' => 'create',
  'x_email' => 'trishaxxxxxx@yahoo.com',
  'x_first_name' => 'Trisha',
  'x_last_name' => 'xxxxx',
  'x_customer_ip' => '71.209.9.20',
  'x_invoice_num' => 's2-4ed2f7bec7158',
  'x_description' => '$8.98 USD / Monthly  (Get the No Plan Meal Plan delivered weekly for the low monthly cost of $8.98) ((1325084030:0 D:1 M~www.noplanmealplan.com~1))',
  'x_amount' => '8.98',
  'x_start_date' => '2011-12-28',
  'x_unit' => 'days',
  'x_length' => 30,
  'x_total_occurrences' => '9999',
  'x_card_num' => '****************',
  'x_exp_date' => '2012-06',
  'x_card_code' => '116',
  'x_address' => 'xxxxxxxxxxxx',
  'x_city' => 'xxxxxx',
  'x_state' => 'Idaho',
  'x_country' => 'US',
  'x_zip' => 'xxxxx',
  'x_login' => '7hy7pyF34NHC',
  'x_tran_key' => '7HCh943y76aP3yGv',
)
-------- Output string/vars: ( Mon Nov 28, 2011 2:53:53 am UTC ) --------
?<?xml version="1.0" encoding="utf-8"?><ARBCreateSubscriptionResponse xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns="AnetApi/xml/v1/schema/AnetApiSchema.xsd"><refId>s2-4ed2f7bec7158</refId><messages><resultCode>Ok</resultCode><message><*code>I00001</*code><text>Successful.</text></message></messages><subscriptionId>11514956</subscriptionId></ARBCreateSubscriptionResponse>
array (
  'response_reason_code' => 'I00001',
  'response_code' => 'I00001',
  'response_reason_text' => 'Successful.',
  'response_text' => 'Successful.',
  'subscription_id' => '11514956',
)

From authnet-ipn.log:

PHP v5.2.17 :: WordPress® v3.2.1 :: s2Member® v111017 :: s2Member® Pro v111017
Memory 13.08 MB :: Real Memory 13.50 MB :: Peak Memory 13.20 MB :: Real Peak Memory 13.50 MB
www.noplanmealplan.com/?s2member_pro_authnet_notify=1
User-Agent: 
array (
  'x_response_code' => '1',
  'x_response_reason_code' => '1',
  'x_response_reason_text' => 'This transaction has been approved.',
  'x_avs_code' => 'Y',
  'x_auth_code' => '00688C',
  'x_trans_id' => '4005154668',
  'x_method' => 'CC',
  'x_card_type' => 'Visa',
  'x_account_number' => 'XXXXXXXXX',
  'x_first_name' => 'Trisha',
  'x_last_name' => 'xxxxx',
  'x_company' => '',
  'x_address' => 'xxxxxxxxxxxxx',
  'x_city' => 'xxxxxx',
  'x_state' => 'Idaho',
  'x_zip' => 'xxxxx',
  'x_country' => 'US',
  'x_phone' => '',
  'x_fax' => '',
  'x_email' => 'trishaxxxxx@yahoo.com',
  'x_invoice_num' => 's2-4ed2f7bec7158',
  'x_description' => '$8.98 USD / Monthly  (Get the No Plan Meal Plan delivered weekly for the low monthly cost of $8.98)',
  'x_type' => 'auth_capture',
  'x_cust_id' => '',
  'x_ship_to_first_name' => '',
  'x_ship_to_last_name' => '',
  'x_ship_to_company' => '',
  'x_ship_to_address' => '',
  'x_ship_to_city' => '',
  'x_ship_to_state' => '',
  'x_ship_to_zip' => '',
  'x_ship_to_country' => '',
  'x_amount' => '8.98',
  'x_tax' => '0.00',
  'x_duty' => '0.00',
  'x_freight' => '0.00',
  'x_tax_exempt' => 'FALSE',
  'x_po_num' => '',
  'x_MD5_Hash' => '0888966958ED3CADBB26CCDCFA139384',
  'x_cvv2_resp_code' => 'M',
  'x_cavv_response' => '',
  'x_test_request' => 'false',
  's2_initial_payment' => '1',
  's2_invoice' => '1',
  's2_custom' => 'www.noplanmealplan.com',
  's2member_log' => 
  array (
    0 => 'IPN received on: Mon Nov 28, 2011 2:53:52 am UTC',
    1 => 's2Member POST vars verified with Authorize.Net®.',
    2 => 'Ignoring this IPN. The transaction does NOT require any action on the part of s2Member.',
  ),
)

PHP v5.2.17 :: WordPress® v3.2.1 :: s2Member® v111017 :: s2Member® Pro v111017
Memory 13.37 MB :: Real Memory 13.50 MB :: Peak Memory 13.42 MB :: Real Peak Memory 13.50 MB
www.noplanmealplan.com/?s2member_pro_authnet_notify=1
User-Agent: 
array (
  'x_response_code' => '1',
  'x_response_reason_code' => '1',
  'x_response_reason_text' => 'This transaction has been approved.',
  'x_avs_code' => 'Y',
  'x_auth_code' => '02097C',
  'x_trans_id' => '4075016150',
  'x_method' => 'CC',
  'x_card_type' => 'Visa',
  'x_account_number' => 'XXXXXXXX',
  'x_first_name' => 'Trisha',
  'x_last_name' => 'XXXXX',
  'x_company' => '',
  'x_address' => 'xxxxxxxxxxxxxxxx',
  'x_city' => 'xxxxx',
  'x_state' => 'Idaho',
  'x_zip' => 'xxxxx',
  'x_country' => 'US',
  'x_phone' => '',
  'x_fax' => '',
  'x_email' => 'trishaxxxxx@yahoo.com',
  'x_invoice_num' => 's2-4ed2f7bec7158',
  'x_description' => '$8.98 USD / Monthly  (Get the No Plan Meal Plan delivered weekly for the low monthly cost of $8.98)',
  'x_type' => 'auth_capture',
  'x_cust_id' => '',
  'x_ship_to_first_name' => '',
  'x_ship_to_last_name' => '',
  'x_ship_to_company' => '',
  'x_ship_to_address' => '',
  'x_ship_to_city' => '',
  'x_ship_to_state' => '',
  'x_ship_to_zip' => '',
  'x_ship_to_country' => '',
  'x_amount' => '8.98',
  'x_tax' => '0.00',
  'x_duty' => '0.00',
  'x_freight' => '0.00',
  'x_tax_exempt' => 'FALSE',
  'x_po_num' => '',
  'x_MD5_Hash' => '5B35692D38659030779E585BB0A0FA5C',
  'x_cvv2_resp_code' => '',
  'x_cavv_response' => '',
  'x_test_request' => 'false',
  'x_subscription_id' => '11514956',
  'x_subscription_paynum' => '1',
  's2member_log' => 
  array (
    0 => 'IPN received on: Wed Dec 28, 2011 10:34:02 am UTC',
    1 => 's2Member POST vars verified with Authorize.Net®.',
    2 => 'Authorize.Net® transaction identified as ( `ARB / PAYMENT #1` ).',
    3 => 'IPN reformulated. Piping through s2Member\'s core/standard PayPal® processor as `txn_type` ( `subscr_payment` ).',
    4 => 'Please check PayPal® IPN logs for further processing details.',
  ),
  's2_invoice' => '1',
  's2_domain' => 'www.noplanmealplan.com',
  's2_reference' => '1325084030:0 D:1 M',
  's2_p3' => '1 M',
  's2_p1' => '0 D',
  's2_start_time' => '1325084030',
  's2_custom' => 'www.noplanmealplan.com',
)


PHP v5.2.17 :: WordPress® v3.2.1 :: s2Member® v111017 :: s2Member® Pro v111017
Memory 13.37 MB :: Real Memory 13.50 MB :: Peak Memory 13.42 MB :: Real Peak Memory 13.50 MB
www.noplanmealplan.com/?s2member_pro_authnet_notify=1
User-Agent: 
array (
  'x_response_code' => '1',
  'x_response_reason_code' => '1',
  'x_response_reason_text' => 'This transaction has been approved.',
  'x_avs_code' => 'Y',
  'x_auth_code' => '06428C',
  'x_trans_id' => '4136848327',
  'x_method' => 'CC',
  'x_card_type' => 'Visa',
  'x_account_number' => 'XXXXXXXX',
  'x_first_name' => 'Trisha',
  'x_last_name' => 'xxxxx',
  'x_company' => '',
  'x_address' => 'xxxxxxxxxxxxxxxxx',
  'x_city' => 'xxxxx',
  'x_state' => 'Idaho',
  'x_zip' => 'xxxxx',
  'x_country' => 'US',
  'x_phone' => '',
  'x_fax' => '',
  'x_email' => 'trishaxxxxxx@yahoo.com',
  'x_invoice_num' => 's2-4ed2f7bec7158',
  'x_description' => '$8.98 USD / Monthly  (Get the No Plan Meal Plan delivered weekly for the low monthly cost of $8.98)',
  'x_type' => 'auth_capture',
  'x_cust_id' => '',
  'x_ship_to_first_name' => '',
  'x_ship_to_last_name' => '',
  'x_ship_to_company' => '',
  'x_ship_to_address' => '',
  'x_ship_to_city' => '',
  'x_ship_to_state' => '',
  'x_ship_to_zip' => '',
  'x_ship_to_country' => '',
  'x_amount' => '8.98',
  'x_tax' => '0.00',
  'x_duty' => '0.00',
  'x_freight' => '0.00',
  'x_tax_exempt' => 'FALSE',
  'x_po_num' => '',
  'x_MD5_Hash' => 'E2F4647260FF4A123F1D1D276A64C588',
  'x_cvv2_resp_code' => '',
  'x_cavv_response' => '',
  'x_test_request' => 'false',
  'x_subscription_id' => '11514956',
  'x_subscription_paynum' => '2',
  's2member_log' => 
  array (
    0 => 'IPN received on: Fri Jan 27, 2012 10:25:46 am UTC',
    1 => 's2Member POST vars verified with Authorize.Net®.',
    2 => 'Authorize.Net® transaction identified as ( `ARB / PAYMENT #2` ).',
    3 => 'IPN reformulated. Piping through s2Member\'s core/standard PayPal® processor as `txn_type` ( `subscr_payment` ).',
    4 => 'Please check PayPal® IPN logs for further processing details.',
  ),
  's2_invoice' => '1',
  's2_domain' => 'www.noplanmealplan.com',
  's2_reference' => '1325084030:0 D:1 M',
  's2_p3' => '1 M',
  's2_p1' => '0 D',
  's2_start_time' => '1325084030',
  's2_custom' => 'www.noplanmealplan.com',
)

I cannot find any logs referencing a cancellation from auth.net?