Jason (Lead Developer)

Thanks for your patience.

Details received. Thank you!

There is only one entry your log file, and s2Member logged the following important snippet.

'ipn_track_id' => '5335e3d0bdef5',
's2member_log' => 
array (
  0 => 'IPN received on: Sun Jan 13, 2013 10:12:19 pm UTC',
  1 => 's2Member POST vars verified through a POST back to PayPal®.',
  2 => 's2Member originating domain ( `$_SERVER["HTTP_HOST"]` ) validated.',
  3 => 's2Member `txn_type` identified as ( `web_accept|subscr_signup` ).',
  4 => 's2Member `txn_type` identified as ( `web_accept|subscr_signup` ) w/ update vars.',
  5 => 'Unable to modify Subscription. The existing User ID is associated with an Administrator. Stopping here. Otherwise, an Administrator could lose access.',
),

See also: Knowledge Base » Testing User/Member Perspectives

Please let us know if problems persist :-)

Thanks for your patience.

Please see this thread regarding the inFocus theme, and for a solution to this issue.
See: http://mysitemyway.com/support/topic/infocus-adding-tags-into-plugin-content
See also: http://wordpress.stackexchange.com/questions/49305/wordpress-adding-br-tags-into-plugin-content

Please let us know if problems persist :-)

Details received. Thank you!

~ Investigating.

Yes, that is correct! Nice work :-)

Thanks for the follow-up :-)

No, I’m sorry but a value of 0.5 is not supported in that attribute.

I suggest that you sell Membership Level Access with a One Day Fixed-Term, when you configure your Pro Form. Then, create a script and connect it to s2Member’s API Notification for Payments. In that script, you would set a customer’s Auto-EOT Time to 12 hours later, instead of 24 hours later.

This code sample assumes that you’re selling Membership Level Access with a One Day Fixed-Term. This Payment Notification Handler will convert the ONE day, into a 12 hour term for you.

Step #1.

Please create this directory and file:
/wp-content/mu-plugins/s2-hacks.php
(NOTE: these are MUST USE plugins, see: http://codex.wordpress.org/Must_Use_Plugins)
(See also: http://www.s2member.com/kb/hacking-s2member/)

<?php
add_action('init', 's2_payment_notification_handler');
function s2_payment_notification_handler()
	{
		if(!empty($_GET&#91;'s2_payment_notification'&#93;) & !empty($_GET&#91;'user_id'&#93;) && !empty($_GET&#91;'item_number'&#93;))
			{
				if(preg_match('/\:1 D$/', $_GET&#91;'item_number'&#93;))
					update_user_option((integer)$_GET&#91;'user_id'&#93;, 's2member_auto_eot_time', strtotime('+12 hours'));
				exit;
			}
	}
&#91;/hilite&#93;

&#91;warning_box&#93;
This code is untested and may contain bugs. Please let us know if you have trouble.
&#91;/warning_box&#93;

<h4>Step #2</h4>
See: Dashboard -› s2Member® -› API / Notifications -› Payment Notifications

Enter the following URL in the text box provided by s2Member®

http://www.example.com/?s2_payment_notification=1&user_id=%%user_id%%&item_number=%%item_number%%

Of course, replace http://www.example.com with your WordPress installation domain.

Also, please be sure that you have s2Member’s Auto EOT System turned on.
See: Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior

Thanks for the follow-up :-)

May I please see the s2Member Shortcode that was used to originate the purchase? Please verify that you have the following shortcode attribute, and that it matches up with your new installation domain name.

custom="www.example.com" (this MUST match up with your installation domain)

See also: Dashboard -› s2Member® -› PayPal® Buttons -› Shortcode Attributes (Explained)

Thanks for the follow-up :-)

Yea, I’m not seeing anything wrong with those shortcodes. Please submit a Dashboard login for us and we’ll take a look at this for you. Based on the HTML source code that we’re seeing, I suspect that you have a plugin doing some dirty things with the WordPress content filters on your installation.

Please submit your Dashboard login privately: s2Member® » Private Contact Form

• This reply was modified 3 years, 11 months ago by  Jason (Lead Developer). Reason: Updated code fragment

Thanks for the follow-up :-)

I have a test account that I am walking through all the stages of a refund. I have gotten the PayPal account refund to immediately demote the refunded user to a Subscriber role.

Awesome!

Now, the issue is that the refunded/demoted Subscriber account can still log in to the site and access the Login Welcome Page which I thought would be restricted to s2Member 1 level and above. The page in question has this in the s2Member area of the page in the admin area:

This Page is your:
Login Welcome Page
( automatically guarded by s2Member )

I understand. I’ll try to clarify this for you.

This special Page is protected from public access at all times. A User/Member MUST be logged-in to access your Login Welcome Page. However, anyone with a WordPress Subscriber Role, or higher (i.e. s2Member Membership Level 1, 2, 3, etc) will be able to access your Login Welcome Page. The Login Welcome Page is the first page a User/Member will see upon logging in. If they can login, they can see this Page.

If there is other content that requires Membership Level #1 or higher, a Free Subscriber will NOT be able to access that content of course. If you have content on your Login Welcome Page that is intended for paying Members ONLY (and NOT for Free Subscribers), you can either move that content to a Post/Page that requires Membership Level Access, or you can wrap that content in your Login Welcome Page with s2Member’s Conditionals. See: Dashboard -› s2Member® -› API / Scripting -› Simple/Shortcode Conditionals

The second issue is that when that refunded/demoted Subscriber account clicks on other pages in the site that are restricted to s2Member Level 1 using the Post Level Restriction, a blank page appears, not the Membership Options Page.

That’s very strange. I’m not aware of any bug in s2Member that would cause such a thing. If problems like this persist, please send us a Dashboard login and we’ll have a quick look for you. Please do that privately. See: s2Member® » Private Contact Form

Thanks for reporting this important issue.

Please send us a copy of all of your recent log files privately, along with a reference to the specific transaction that you mentioned. I will review the log files for you and provide some clarity on this. Or, if you would prefer NOT to send us all of your log files, please send me all of the log entries related to a specific customer. Feel free to xxxxx out any sensitive information before you send them over.

Please use: s2Member® » Private Contact Form

Thanks for your reply :-)

It depends on what Role they have in WordPress.

Thanks for the follow-up :-)

When a user is created via s2member, does it add that user to the existing WordPress user/subscriber database?

Yes, that is correct. s2Member integrates seamlessly with WordPress. We use the same database tables that come with WordPress. Users are stored in the `wp_users` table, and meta data is stored in `wp_usermeta`.

Thanks for your inquiry. ~ We appreciate your patience :-)

What most site owners will do is create test accounts from the Dashboard. You can do this from Users -> Add New in WordPress. You might give your test accounts usernames like: subscriber, level1, level2, leve1_ccap_music, level1_ccap_videos, etc. Just use the same password for all of them. These test accounts should be given Roles (or even Custom Capabilities) as you create them from the Dashboard. This way you can log in as one of these test accounts; allowing you to view things from different customer perspectives.

Please create this directory and file:
/wp-content/mu-plugins/s2-login-links.php
(NOTE: these are MUST USE plugins, see: http://codex.wordpress.org/Must_Use_Plugins)
(See also: http://www.s2member.com/kb/hacking-s2member/)