Jason (Lead Developer)

Thanks for your reply :-)

Now, I attempt to put that shortcode on this page before the main content. The form shows up, but the rest of the content is also there. I also set the widget option to not protect this page.

It sounds like you’re going about this wrong. A Pro Form would normally go into a Post or Page by itself. This Post or Page should NOT be protected by s2Member, because it needs to remain publicly accessible so that public visitors can use it to complete checkout.

The content that you’re protecting should be somewhere else entirely. You might provide links to this content from your Login Welcome Page, as configured with s2Member.

The easiest way to think about this, is as follows…

Put your Pro Form on your Membership Options Page:
Dashboard -› s2Member® -› General Options -› Membership Options Page

Put links to your protected content, for Members, on your Login Welcome Page:
Dashboard -› s2Member® -› General Options -› Login Welcome Page

I recommed this video tutorial if you are having trouble.
Video » s2Member / General Options Overview

I’ve also taken the above shortcode, put it on the page and then set the widget form to allow access for level 1 users. When I do that the above form goes away and replaced by a different form charging 1.50 for access. I do not see any other forms created that would allow for that.

I’m sorry. I really have no idea where the $1.50 is coming from either. The shortcode you posted is charging $2.50. It sounds like you might have another shortcode in there somewhere by mistake.

Please let us know if problems persist :-)

Thanks for your inquiry. ~ We appreciate your patience :-)

Import/Export functionality is a feature provided by s2Member® Pro. You will need to look over the documentation in your Dashboard regarding the format of your CSV import file. Regardless of what platform you’re coming from, you will need to construct a CSV import file to the specs detailed here please.

See: Dashboard -› s2Member® -› Import/Export -› User/Member Importation

Thanks for the follow-up :-)

He bounced the file back to me with a question about the First Payment Date.

In the First Payment Date field rather than a date there are variations of data like this:

a:2:{s:5:”level”;s:10:”1342051396″;s:6:”level2″;s:10:”1342051396″;}

This is to be expected. You didn’t mess anything up. When you see data like this, what you’re looking at are multiple values for one database column, in PHP’s serialized string format. See: serialize() if you want the details. s2Member’s default export format is designed to support all features of re-importation. Thus, you get ALL of the data that s2Member has for this column. If there are multiple values, you will get a serialized string like this. There are only a couple of columns in your export file where this is applicable. First Payment Date is one of these. The other is related to any Custom Fields that you might have configured with s2Member. If you have no Custom Registration/Profile Fields, all you’re dealing with in this regard, is First Payment Date(s).

a:2:{s:5:”level”;s:10:”1342051396″;s:6:”level2″;s:10:”1342051396″;}

The SQL returns a different set of data with fewer columns.

The example that I provided pulls details from the `wp_users` table. Other details for each user can be found in the `wp_usermeta` table. This is a WordPress standard. Here is an example query that will give you all details from the `wp_usermeta` table.

SELECT `wp_usermeta`.* FROM `wp_usermeta`

See also: http://codex.wordpress.org/Database_Description#Table:_wp_usermeta

Thanks for your patience.

This Page (/1769-2/) on your site is protected at Membership Level #1 (or higher), so it’s not going to work as a Thank-You page for new customers. Please make this Page available for public access, then try your test again.

See Page: Thank-You /1769-2/ (Requires Membership Level #1, as configured with s2Member).

I believe the page you are seeing that is blank, is your Membership Options Page. s2Member is protecting Page /1769-2/, so if a brand new customer (who has not logged-in yet — they just finished checkout), is redirected to that Page, s2Member will redirect them again, to your Membership Options Page.

On your installation, your Membership Options Page is empty, so all you’re seeing is your header/footer.

See also: Dashboard -› s2Member® -› General Options -› Membership Options Page

Please let us know if problems persist :-)

Thanks for your reply :-)

The code sample I provided in that thread is showing an example of how you might close Open Registration on your site dynamically through code, based on some condition that you have on-site.

Please create this directory and file:
/wp-content/mu-plugins/s2-hacks.php
(NOTE: these are MUST USE plugins, see: http://codex.wordpress.org/Must_Use_Plugins)
(See also: http://www.s2member.com/kb/hacking-s2member/)

<?php
add_filter("ws_plugin__s2member_check_register_access", "my_function");
function my_function($users_can_register)
	{
		if($something_allows_a_user_to_register)
			return /* Yes, they can register. */ "1";
			
		else /* Whatever s2Member says already. */
			return $users_can_register;
	}
?>

See Also: s2Member/Options_Forces
See Also: Hooks/Filters in this class package

Open Registration? See: Dashboard -› s2Member® -› General Options -› Open Registration

Details received. Thank you!

~ Investigating now.

Thanks for your reply :-)

That Shortcode looks good, and I just tested it on a clean installation of WordPress and it produces a ccBill payment button without issue. If problems persist, please send us a Dashboard login and we’ll take a look for you :-)

Please use this private contact form: s2Member® » Private Contact Form

Thanks for your reply :-)

OK. The PayPal button on that page is a hosted PayPal button stored at PayPal.com. You will need to log into your PayPal account and be sure the custom value has been defined. Or, you can generate a shortcode with s2Member to correct this problem.

See: Dashboard -› s2Member® -› PayPal® Buttons -› Membership Level # Buttons
Or see this KB article: http://www.s2member.com/kb/using-paypal-created-buttons/

Please let us know if problems persist :-)

Thanks for your reply :-)

I understand, thank you. As I mentioned before, s2Member’s Conditionals can help you with this. What you need is a “condition” whereby this button you’re speaking of, reacts one way to public visitors, and another way for existing customers that have already paid you. So I believe your solution is to use s2Member’s Advanced PHP Conditionals, integrating those with the button you mentioned, and force that button to redirect to a page of your choosing when it’s being clicked by someone who is NOT yet a paid customer.

s2Member does not protect JavaScript events, not with any point-and-click functionality in the Dashboard. Conditionals can certainly be used for this however. This is something you may need assistance from a developer with.

I suggest that you explore this area of your Dashboard please.
Dashboard -› s2Member® -› API / Scripting

Thanks for your patience.

I just reviewed your installation, and I also ran some tests for you.

When I run a test transaction to implement recurring charges, I receive this error.

Error #1. User authentication failed.

I then ran the same test, but this time assuming your account was operating with DPRP (Recurring Billing service under the standard PayPal Pro API). But I get this error, indicating your account does not have DPRP enabled.

Error #11586. DPRP is disabled. DPRP is disabled for this merchant.

Conclusion…

Since you have already contacted PayPal, and you’ve said that PayPal HAS enabled Recurring Billing for your account (e.g. you are paying extra money each month for Recurring Billing service with PayPal), then I must assume that Recurring Billing IS enabled for your account. I can see from s2Member’s communication with the PayPal Pro API, that Recurring Billing (DPRP) is NOT enabled for the regular PayPal Pro API, so it must be enabled under the PayFlow API. That would seem logical to me, assuming they DID actually enable this for you.

So… this brings us back to the error that s2Member receives when it attempts to create a recurring billing profile under the PayFlow API: Error #1. User authentication failed.. That error comes from the PayFlow API, and it means the details that you’ve configured with s2Member, are not valid according to PayPal.

I suggest that you review the details that you have configured in this section your Dashboard and try again.
See: Dashboard -› s2Member® -› PayPal® Options -› PayFlow® Integration

If you verify all of those details are correct, but you still get the same error (Error #1. User authentication failed), I recommend that you contact PayPal once again, and ask them this question please.

Take those credentials and enter them here please:
Dashboard -› s2Member® -› PayPal® Options -› PayFlow® Integration
On the other hand, if PayPal tells you NOT to use the PayFlow API for Recurring Billing, please remove the details you have entered here, so that s2Member will NOT try to use the wrong API for your account.

Please let us know if problems persist :-)

Thanks for the follow-up :-)

@ hbgi

Please see this KB article for full details.
http://www.s2member.com/kb/disable-file-download-confirmations/

Thanks for your inquiry. ~ We appreciate your patience :-)

Hi! I’m new here and I couldn’t find a search function for the forum so may be you can direct me to the right thread?

Please use the search box at the top of the site.

While I consider myself a semi-experienced WordPress customizer you totally lost me :-(
I also saw that JW now offers a WordPress plugin? Does that make the whole thing obsolete?

I understand. This is THE most advanced aspect of s2Member. The JW Player plugin will not help you with this, please use the code samples provided by s2Member in your Dashboard for this. You will need to copy/paste the code samples we provide, into a Post/Page and this will produce a JW Player with your protected audio/video.

The video tutorial here covers this in great detail for you.
See: Video » s2Member® File Downloads (Amazon S3/CloudFront/JW Player)

If you have specific questions about something that we covered in that video, I’m happy to help.

Please let us know if problems persist :-)

Thanks for the follow-up :-)

Well in that case, the Post/Page you’re protecting is actually the “Create Competitor” page. So if you protect that with s2Member’s Specific Post/Page Restrictions, upon clicking a link that leads to that page, a visitor would be taken to your Membership Options Page, as configured for s2Member; where they checkout and gain access.

Please see: Dashboard -› s2Member® -› General Options -› Membership Options Page
See also: Dashboard -› s2Member® -› Restriction Options -› Specific Post/Page Access Restrictions