About: Elizabeth Lewis

Thanks – I have found out how to do that :)

Just to let you know, I identified that it is 2 other admin users that have the permissions error when they try to log in. I disabled all plugins and the error still occurs.

The error does not occur on the sub-directory site which only has WP installed. iPage support are looking into it, and have just come back with following comment:

“I have checked your issue with logging in to Dashboard at http://www.jabiruworkshop.com/wp-admin/ with credentials for 2 admin users and able to duplicate it. I have corrected the settings for your account which was causing the issue. Now able to log with above logins without any issues. Could you please check this from your end after clearing your browser cache and cookies.”

I’ll ask them what they corrected and let you know.

Elizabeth

Okay – thanks for your help.

Hi

No, I’m not using any proxy. I got a friend (user I gave Admin role to) to connect to my site for me (different computer, different location) and here’s what he said:

When I select “Site admin” from the META widget on the home page, it points to
http://www.jabiruworkshop.com/wp-admin/
and gives the following error:

“You do not have sufficient permissions to access this page.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.”

(I was able to get to the site admin anyway by selecting a page and clicking “Edit”)

Thanks – I’ll have a look at that.

That’s right.

I disabled the ‘Members Only’ plugin, and users are now being sent to the login page.

I’m using Members Only plugin whilst I build my site, so that nobody can actually access my pages (Members Only is set to allow access to my site only to logged in members – others are redirected to a ‘Site under construction’ page).

Is there a way of protecting my site without using Members Only? It isn’t ready for the public yet.

Thanks Alec

I didn’t understand the settings, as it all seems to refer to the number of IP addresses per customer, whereas what I needed was the number of customers per IP address. I’ve set it to ‘Allow Infinite IPs’, and this has worked.

Thanks for your reply Jason, that’s very useful.