About: Christian Bell

It’s now seeming like it might be Adrotate that’s causing the issue.
I thought I had deactivated it too but maybe not.
Sorry for bugging you guys.

Tried switching themes and going through all the plugins. No difference.

The server check tool did throw up this error:
[ERROR] cURL Extension / Or fopen() URL
One or more HTTP connection tests failed against localhost.
Cannot connect to self over HTTP — possible DNS resolution issue.

I’m getting my hosting guys to look into it. Would that be likely to be the cause?

I was afraid that might be the case…
Guess I’ll have to come up with a workaround.

Multisites are so much more trouble than they’re worth…

I just did a test and it seemed to work for me too. Strange. Maybe it just needed time to settle. I’ve tentatively put the forms back on the site. I’ll let you know if they act up again.

The shortcodes are being used on the same site as the one that manages the members. It’s just that site is not the main site of the multisite installation. I don’t need it to work across the sites as all the membership stuff is on the membership sub site.

I’ve disabled the other payment options on the pro form. Still no closer to resolving my issue though. As I said before I can fill in the form and complete the paypal checkout but when I do I just end up back on the signup page without any error messages. So it seems like something is going wrong on the return from paypal.

I just had a dig through the logs and can see that someone made a couple of failed attempts to sign up this morning.

Really hoping you can resolve this or I’m going to have to move the site back to a standalone installation… Which would be a massive pain.

Finished our move to a new server and now the Paypal forms are working fine.

Many thanks for all your help at any rate.

I tried the server check tool and it mostly passes. Though it did come up with this:

[WARNING] Plugin Directory Checksum (s2member)
Although NOT required, s2Member® recommends that you reinstall the following plugin directory: /home/rghjbrw/public_html/premium/wp-content/plugins/s2member. The checksum for this plugin directory (cc4870a41a3ee6b46af5aed5e36af405), does NOT match up with the official release of this plugin (afc37ccab81c6d39df41e3f6c7737e5c).

I tried deactivating plugins and switching the theme over to twentytwelve, met with the same issue.

Just tried another transaction and this is what i’ve got from the log:

Log entries removed for security purposes. Your log entries contained sensitive information that should be XXXX’d out before posting in the future please. Or you can email us log entries privately. See: s2Member® » Private Contact Form

That’s from the paypal-api log. The other two files don’t seem to have updated for this transaction.

• This reply was modified 3 years, 11 months ago by  Christian Bell.
• This reply was modified 3 years, 11 months ago by  Jason (Lead Developer). Reason: Log entries removed

I’ll give that a try.

Thanks a lot!