About: carolm

I deleted all the entries in wp-content/cache, except there was one there for my WPStats Dashboard plugin.

I didn’t want to delete that because it is useful and links in with the Jetpack plugin which is also useful.

I didn’t uninstall the Quick Cache before clearing the cache, and it immediately started to be repopulated with files from QC. But the Mutex Lock file still shows Zero KB. And still no green text in the logged out Page Source HTML.

Would it help if I disabled the QC plugin, cleared the cache again (but leaving the WPStatsDashboard file – it contains 2 files of letters and numbers) and re-installed Quick Cache?

Or do you think it’s the WPStatsDashboard file that is preventing the QC plugin from working?

I also checked the Permissions: they were set to
Read: everything.
Write: user only.
Execute: nil.
I changed them all (User, Group and World) to full read write and execute but it didn’t help.

Any advice?

Thanks Jason, I’ll have a look at those files, but I will get my host to follow your instructions – I don’t want to mess with stuff I don’t understand.

For example: what is a Permission? You don’t have to answer that, but it shows you how helpless non-geeks are when something goes wrong! We never understand the answers – well, almost never.

I’ll get my Host people to do what you advise.

And I will let you know what happens.

Thanks for your help!

Hi Eduan, you are supposed to know that the Quick Cache is working by logging out and looking at the HTML version of a page.

You are supposed to see green text at the end of the HTML Code that gives you data about what Quick Cache is doing and how it is working properly. And I don’t have it there.

Also, that extract from my wp-content/cache/advanced cache actually says that it isn’t working because something called a Mutex Lock couldn’t be found.

Also if I test my site with online website checkers, they say that my website has no cache.

I’m stumped because I did everything as I’m supposed to, and yet, the cache is not working.