marc-andre benard

oo OKay, so my problem is complicated haha. Paypal have told that when people try to do the transaction, it’s like two payment gateway try to work at the same time, (express checkout and payflow) so it’s the reason why it’s not working.

I hope Jason have another solution or can by pass it for me by scripting something or whatever. Because I can’t merge all customers to my new one, I think it’s too complicated and the risk to loose customers is high.

Thank you for your time, hope I will answer a better solution from Jason :)

Okay I will wait his answer, but if I merge old subscription to my new paypal account, how I remove the connection from my old paypal account to s2member?

Plus how to create two installation at the same time? Because I really need that functional.
thank you for your time and fast replied.

I hope Jason have a better solution than move all members to my new account and bypass this issue.

• This reply was modified 4 years, 2 months ago by  marc-andre benard.

I really need to fix it before the weekend, I invest money in marketing for my members section and I need it functional as soon as possible, thank you for you time and support.

Hi Cristin, I have add all the API credentials correctly in the paypal option in S2member.

The error happen only when the person try with his paypal account, with a credit card directly it works fine.
Plus, when I have ask paypal about this error they answer me that:

In review of your account I do not see any payment attempts that have failed. This is important to note, as it determines the failure occurs before it reaches PayPal. The error is outside of PayPal.
Secondly, I researched the error message your buyer is receiving. You can also use the website for investigation of error codes. http://www.paypal.com/mts. In the advanced search field enter the reason code or number associated. In this case I searched on 11581.
My results were inconclusive. Then I searched on response ‘Error 1000 generic processor error and still results were inconclusive

We have determined that the errors you are receiving is due to attempting to run recurring payments on one PayPal account while that recurring profile is actually on a different PayPal account.

I have a second error too.
To have the paypal pro I had to change my paypal account, but I have previous membership on my other account.
I have a lot of payment skipped recently and I have ask paypal why and they said this:

I had our merchant technical services investigate the actual declined payments and it was found that the API calls were coming from one account where the profile was listed on a different account.

The API call for the payment has to come from the same account where the profile exists.

You have 2 choices:
1 – run the api call from the account where the profile exists
2 – create new profiles on the account where the api calls are coming from.
I think I really need assistance haha

I have tried another thing: change the ipn url and now in the log the cancelation appears but not in s2members:
log:
PHP v5.3.13 :: WordPress® v3.4.1 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 39.59 MB :: Real Memory 41.00 MB :: Peak Memory 40.42 MB :: Real Peak Memory 41.00 MB
http://www.marcfitt.com/?s2member_paypal_notify=1
User-Agent:
array (
‘payment_cycle’ => ‘Monthly’,
‘txn_type’ => ‘recurring_payment_profile_cancel’,
‘last_name’ => ‘Lachance’,
‘next_payment_date’ => ‘N/A’,
‘residence_country’ => ‘CA’,
‘initial_payment_amount’ => ‘11.44’,
‘rp_invoice_id’ => ‘1343923256:0 D:1 M~www.marcfitt.com~1’,
‘currency_code’ => ‘CAD’,
‘time_created’ => ’21:01:00 Jul 02, 2012 PDT’,
‘verify_sign’ => ‘AIsB8URfEeAI3hc.fJp5j-JeIe3CA62wobdPE0F.yDtG99N64Zp5PmjO’,
‘period_type’ => ‘Regular’,
‘payer_status’ => ‘verified’,
‘tax’ => ‘1.49’,
‘payer_email’ => ‘itslachance@hotmail.com’,
‘first_name’ => ‘Sean’,
‘receiver_email’ => ‘marcfitt@gmail.com’,
‘payer_id’ => ‘486G248K2GSSA’,
‘product_type’ => ‘1’,
‘shipping’ => ‘0.00’,
‘amount_per_cycle’ => ‘11.44’,
‘profile_status’ => ‘Cancelled’,
‘charset’ => ‘windows-1252’,
‘notify_version’ => ‘3.5’,
‘amount’ => ‘11.44’,
‘outstanding_balance’ => ‘0.00’,
‘recurring_payment_id’ => ‘I-SVBBSR980TL5’,
‘product_name’ => ‘$9.95 CAD + tax / Monthly for full access’,
‘ipn_track_id’ => ‘7a8df081812a4’,
‘s2member_log’ =>
array (
0 => ‘IPN received on: Thu Jul 19, 2012 2:24:12 am UTC’,
1 => ‘s2Member POST vars verified through a POST back to PayPal®.’,
2 => ‘s2Member originating domain ( `$_SERVER[“HTTP_HOST”]` ) validated.’,
3 => ‘s2Member `txn_type` identified as ( `subscr_cancel|recurring_payment_profile_cancel` ).’,
4 => ‘Auto-EOT Time for this account: Fri Aug 3, 2012 4:00 am UTC’,
),
‘subscr_gateway’ => ‘paypal’,
‘custom’ => ‘www.marcfitt.com’,
‘item_number’ => ‘1’,
‘period1’ => ‘0 D’,
‘period3’ => ‘1 M’,
‘subscr_id’ => ‘I-SVBBSR980TL5’,
‘item_name’ => ‘$9.95 CAD + tax / Monthly for full access’,
‘ccaps’ => NULL,
‘level’ => ‘1’,
‘ip’ => ‘24.157.187.86’,
)

It seem now that my EOT automatic didn’t work properly when someone cancel his membership it didn’t appear in is user information. I think I will disable completely the plugin… do you suggest wp-super cache ?? which plugin work great with s2member to optimize my website ?

I have try a test after I have disable the cache object in w3 total cache and the log look like this, but w3 total cache wasn’t install yesterday and I had this error yesterday too so I don’t really know where come the error

PHP v5.3.13 :: WordPress® v3.4.1 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 38.69 MB :: Real Memory 39.25 MB :: Peak Memory 38.87 MB :: Real Peak Memory 39.25 MB
www.marcfitt.com/membership-test-prob-sub/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:13.0) Gecko/20100101 Firefox/13.0.1
-------- Input vars: ( Tue Jul 17, 2012 7:46:47 am UTC ) --------
array (
  'METHOD' => 'SetExpressCheckout',
  'RETURNURL' => 'http://www.marcfitt.com/membership-test-prob-sub/?s2member_paypal_xco=s2member_pro_paypal_checkout_return',
  'CANCELURL' => 'http://www.marcfitt.com/membership-test-prob-sub/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel',
  'PAGESTYLE' => 'paypal',
  'LOCALECODE' => '',
  'NOSHIPPING' => '1',
  'SOLUTIONTYPE' => 'Sole',
  'LANDINGPAGE' => 'Billing',
  'ALLOWNOTE' => '0',
  'L_BILLINGTYPE0' => 'RecurringPayments',
  'L_BILLINGAGREEMENTDESCRIPTION0' => '$0.01 CAD + tax / Monthly test membership',
  'PAYMENTREQUEST_0_SHIPTONAME' => 'marc test',
  'PAYMENTREQUEST_0_SHIPTOSTREET' => '',
  'PAYMENTREQUEST_0_SHIPTOCITY' => '',
  'PAYMENTREQUEST_0_SHIPTOSTATE' => 'quebec',
  'PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE' => 'CA',
  'PAYMENTREQUEST_0_SHIPTOZIP' => 'j7p5v5',
  'EMAIL' => 'marcfittstore@gmail.com',
  'VERSION' => '71.0',
  'USER' => 'marcfitt_api1.gmail.com',
  'PWD' => 'KWB8LFAGQVYDVVKR',
  'SIGNATURE' => 'A0ea9BuJEz4wNHdzU4HcxWKJdOEQAyGBtDbKnRdl-McQ1NGozk5Tg0L4',
)
-------- Output string/vars: ( Tue Jul 17, 2012 7:46:48 am UTC ) --------
TOKEN=EC%2d1XE79408HG911645B&TIMESTAMP=2012%2d07%2d17T07%3a46%3a48Z&CORRELATIONID=c6508745cdf49&ACK=Success&VERSION=71%2e0&BUILD=3300093
array (
  'TOKEN' => 'EC-1XE79408HG911645B',
  'TIMESTAMP' => '2012-07-17T07:46:48Z',
  'CORRELATIONID' => 'c6508745cdf49',
  'ACK' => 'Success',
  'VERSION' => '71.0',
  'BUILD' => '3300093',
)

PHP v5.3.13 :: WordPress® v3.4.1 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 38.69 MB :: Real Memory 39.25 MB :: Peak Memory 38.88 MB :: Real Peak Memory 39.25 MB
www.marcfitt.com/membership-test-prob-sub/
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:13.0) Gecko/20100101 Firefox/13.0.1
-------- Input vars: ( Tue Jul 17, 2012 7:49:27 am UTC ) --------
array (
  'METHOD' => 'SetExpressCheckout',
  'RETURNURL' => 'http://www.marcfitt.com/membership-test-prob-sub/?s2member_paypal_xco=s2member_pro_paypal_checkout_return',
  'CANCELURL' => 'http://www.marcfitt.com/membership-test-prob-sub/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel',
  'PAGESTYLE' => 'paypal',
  'LOCALECODE' => '',
  'NOSHIPPING' => '1',
  'SOLUTIONTYPE' => 'Sole',
  'LANDINGPAGE' => 'Billing',
  'ALLOWNOTE' => '0',
  'L_BILLINGTYPE0' => 'RecurringPayments',
  'L_BILLINGAGREEMENTDESCRIPTION0' => '$0.01 CAD + tax / Monthly test membership',
  'PAYMENTREQUEST_0_SHIPTONAME' => 'marc test',
  'PAYMENTREQUEST_0_SHIPTOSTREET' => '',
  'PAYMENTREQUEST_0_SHIPTOCITY' => '',
  'PAYMENTREQUEST_0_SHIPTOSTATE' => 'quebec',
  'PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE' => 'CA',
  'PAYMENTREQUEST_0_SHIPTOZIP' => 'j7p5v5',
  'EMAIL' => 'marcfittstore@gmail.com',
  'VERSION' => '71.0',
  'USER' => 'marcfitt_api1.gmail.com',
  'PWD' => 'KWB8LFAGQVYDVVKR',
  'SIGNATURE' => 'A0ea9BuJEz4wNHdzU4HcxWKJdOEQAyGBtDbKnRdl-McQ1NGozk5Tg0L4',
)
-------- Output string/vars: ( Tue Jul 17, 2012 7:49:27 am UTC ) --------
TOKEN=EC%2d0R550443VR6971500&TIMESTAMP=2012%2d07%2d17T07%3a49%3a27Z&CORRELATIONID=c36f18536075d&ACK=Success&VERSION=71%2e0&BUILD=3300093
array (
  'TOKEN' => 'EC-0R550443VR6971500',
  'TIMESTAMP' => '2012-07-17T07:49:27Z',
  'CORRELATIONID' => 'c36f18536075d',
  'ACK' => 'Success',
  'VERSION' => '71.0',
  'BUILD' => '3300093',
)

• This reply was modified 4 years, 5 months ago by  Eduan. Reason: Added the code tags

This is the log of IPN:

PHP v5.3.13 :: WordPress® v3.4.1 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 38.66 MB :: Real Memory 39.25 MB :: Peak Memory 38.84 MB :: Real Peak Memory 39.25 MB
www.marcfitt.com/monthly-membership/
User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3
-------- Input vars: ( Tue Jul 17, 2012 3:26:08 am UTC ) --------
array (
  'METHOD' => 'SetExpressCheckout',
  'RETURNURL' => 'http://www.marcfitt.com/monthly-membership/?s2member_paypal_xco=s2member_pro_paypal_checkout_return',
  'CANCELURL' => 'http://www.marcfitt.com/monthly-membership/?s2member_paypal_xco=s2member_pro_paypal_checkout_cancel',
  'PAGESTYLE' => 'paypal',
  'LOCALECODE' => '',
  'NOSHIPPING' => '1',
  'SOLUTIONTYPE' => 'Sole',
  'LANDINGPAGE' => 'Billing',
  'ALLOWNOTE' => '0',
  'L_BILLINGTYPE0' => 'RecurringPayments',
  'L_BILLINGAGREEMENTDESCRIPTION0' => '$9.95 CAD + tax / Monthly membership-marcfitt.com',
  'PAYMENTREQUEST_0_SHIPTONAME' => 'David Rodriguez',
  'PAYMENTREQUEST_0_SHIPTOSTREET' => '',
  'PAYMENTREQUEST_0_SHIPTOCITY' => '',
  'PAYMENTREQUEST_0_SHIPTOSTATE' => 'Wisconsin',
  'PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE' => 'US',
  'PAYMENTREQUEST_0_SHIPTOZIP' => '53204',
  'EMAIL' => 'Dabisco94@gmail.com',
  'VERSION' => '71.0',
  'USER' => 'marcfitt_api1.gmail.com',
  'PWD' => 'KWB8LFAGQVYDVVKR',
  'SIGNATURE' => 'A0ea9BuJEz4wNHdzU4HcxWKJdOEQAyGBtDbKnRdl-McQ1NGozk5Tg0L4',
)
-------- Output string/vars: ( Tue Jul 17, 2012 3:26:08 am UTC ) --------
TOKEN=EC%2d1XM42338713717206&TIMESTAMP=2012%2d07%2d17T03%3a26%3a08Z&CORRELATIONID=4e319b8547f22&ACK=Success&VERSION=71%2e0&BUILD=3300093
array (
  'TOKEN' => 'EC-1XM42338713717206',
  'TIMESTAMP' => '2012-07-17T03:26:08Z',
  'CORRELATIONID' => '4e319b8547f22',
  'ACK' => 'Success',
  'VERSION' => '71.0',
  'BUILD' => '3300093',
)

PHP v5.3.13 :: WordPress® v3.4.1 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 38.59 MB :: Real Memory 39.25 MB :: Peak Memory 38.77 MB :: Real Peak Memory 39.25 MB
www.marcfitt.com/monthly-membership/?s2member_paypal_xco=s2member_pro_paypal_checkout_return&token=EC-1XM42338713717206
User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3
-------- Input vars: ( Tue Jul 17, 2012 3:26:30 am UTC ) --------
array (
  'METHOD' => 'GetExpressCheckoutDetails',
  'TOKEN' => 'EC-1XM42338713717206',
  'VERSION' => '71.0',
  'USER' => 'marcfitt_api1.gmail.com',
  'PWD' => 'KWB8LFAGQVYDVVKR',
  'SIGNATURE' => 'A0ea9BuJEz4wNHdzU4HcxWKJdOEQAyGBtDbKnRdl-McQ1NGozk5Tg0L4',
)
-------- Output string/vars: ( Tue Jul 17, 2012 3:26:30 am UTC ) --------
TOKEN=EC%2d1XM42338713717206&BILLINGAGREEMENTACCEPTEDSTATUS=1&CHECKOUTSTATUS=PaymentActionNotInitiated&TIMESTAMP=2012%2d07%2d17T03%3a26%3a30Z&CORRELATIONID=d02a92d6b82ca&ACK=Success&VERSION=71%2e0&BUILD=3300093&EMAIL=dabisco94%40gmail%2ecom&PAYERID=N45LH38T8QLEY&PAYERSTATUS=unverified&FIRSTNAME=David&LASTNAME=Rodriguez&COUNTRYCODE=US&CURRENCYCODE=USD&AMT=0%2e00&SHIPPINGAMT=0%2e00&HANDLINGAMT=0%2e00&TAXAMT=0%2e00&INSURANCEAMT=0%2e00&SHIPDISCAMT=0%2e00&PAYMENTREQUEST_0_CURRENCYCODE=USD&PAYMENTREQUEST_0_AMT=0%2e00&PAYMENTREQUEST_0_SHIPPINGAMT=0%2e00&PAYMENTREQUEST_0_HANDLINGAMT=0%2e00&PAYMENTREQUEST_0_TAXAMT=0%2e00&PAYMENTREQUEST_0_INSURANCEAMT=0%2e00&PAYMENTREQUEST_0_SHIPDISCAMT=0%2e00&PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED=false&PAYMENTREQUESTINFO_0_ERRORCODE=0
array (
  'TOKEN' => 'EC-1XM42338713717206',
  'BILLINGAGREEMENTACCEPTEDSTATUS' => '1',
  'CHECKOUTSTATUS' => 'PaymentActionNotInitiated',
  'TIMESTAMP' => '2012-07-17T03:26:30Z',
  'CORRELATIONID' => 'd02a92d6b82ca',
  'ACK' => 'Success',
  'VERSION' => '71.0',
  'BUILD' => '3300093',
  'EMAIL' => 'dabisco94@gmail.com',
  'PAYERID' => 'N45LH38T8QLEY',
  'PAYERSTATUS' => 'unverified',
  'FIRSTNAME' => 'David',
  'LASTNAME' => 'Rodriguez',
  'COUNTRYCODE' => 'US',
  'CURRENCYCODE' => 'USD',
  'AMT' => '0.00',
  'SHIPPINGAMT' => '0.00',
  'HANDLINGAMT' => '0.00',
  'TAXAMT' => '0.00',
  'INSURANCEAMT' => '0.00',
  'SHIPDISCAMT' => '0.00',
  'PAYMENTREQUEST_0_CURRENCYCODE' => 'USD',
  'PAYMENTREQUEST_0_AMT' => '0.00',
  'PAYMENTREQUEST_0_SHIPPINGAMT' => '0.00',
  'PAYMENTREQUEST_0_HANDLINGAMT' => '0.00',
  'PAYMENTREQUEST_0_TAXAMT' => '0.00',
  'PAYMENTREQUEST_0_INSURANCEAMT' => '0.00',
  'PAYMENTREQUEST_0_SHIPDISCAMT' => '0.00',
  'PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED' => 'false',
  'PAYMENTREQUESTINFO_0_ERRORCODE' => '0',
)

PHP v5.3.13 :: WordPress® v3.4.1 :: s2Member® v120703 :: s2Member® Pro v120703
Memory 38.62 MB :: Real Memory 39.25 MB :: Peak Memory 38.77 MB :: Real Peak Memory 39.25 MB
www.marcfitt.com/monthly-membership/?s2member_paypal_xco=s2member_pro_paypal_checkout_return&token=EC-1XM42338713717206
User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 5_1_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9B206 Safari/7534.48.3
-------- Input vars: ( Tue Jul 17, 2012 3:26:30 am UTC ) --------
array (
  'METHOD' => 'CreateRecurringPaymentsProfile',
  'EMAIL' => 'Dabisco94@gmail.com',
  'FIRSTNAME' => 'David',
  'LASTNAME' => 'Rodriguez',
  'SUBSCRIBERNAME' => 'David Rodriguez',
  'DESC' => '$9.95 CAD + tax / Monthly membership-marcfitt.com',
  'PROFILEREFERENCE' => '1345130790:0 D:1 M~www.marcfitt.com~1',
  'INITAMT' => '9.95',
  'FAILEDINITAMTACTION' => 'CancelOnFailure',
  'CURRENCYCODE' => 'CAD',
  'AMT' => '9.95',
  'TAXAMT' => '0.00',
  'MAXFAILEDPAYMENTS' => '2',
  'AUTOBILLOUTAMT' => 'AddToNextBilling',
  'PROFILESTARTDATE' => '2012-08-16T00:00:00Z',
  'BILLINGPERIOD' => 'Month',
  'TOTALBILLINGCYCLES' => '0',
  'BILLINGFREQUENCY' => '1',
  'TOKEN' => 'EC-1XM42338713717206',
  'VERSION' => '71.0',
  'USER' => 'marcfitt_api1.gmail.com',
  'PWD' => 'KWB8LFAGQVYDVVKR',
  'SIGNATURE' => 'A0ea9BuJEz4wNHdzU4HcxWKJdOEQAyGBtDbKnRdl-McQ1NGozk5Tg0L4',
)
-------- Output string/vars: ( Tue Jul 17, 2012 3:26:31 am UTC ) --------
PROFILEID=I%2dEUS8M220L1EC&PROFILESTATUS=PendingProfile&TIMESTAMP=2012%2d07%2d17T03%3a26%3a31Z&CORRELATIONID=797087ab2d1c1&ACK=Success&VERSION=71%2e0&BUILD=3255948
array (
  'PROFILEID' => 'I-EUS8M220L1EC',
  'PROFILESTATUS' => 'PendingProfile',
  'TIMESTAMP' => '2012-07-17T03:26:31Z',
  'CORRELATIONID' => '797087ab2d1c1',
  'ACK' => 'Success',
  'VERSION' => '71.0',
  'BUILD' => '3255948',
)

• This reply was modified 4 years, 5 months ago by  Eduan. Reason: Added the code tags

okay so to resume, he login with their subscriber account, and after this he can chose one of the two plan and i will reinitialize their membership with a new paypal profil Id, but why their Customer IP Address still there?