About: Qldpol

Hi Tom,

Thanks very much for your reply. During one of the s2Member video tutorials the lead developer says ‘s2Member will handle all of your refunds’ so i guess that was a false statement then? I have no problem using paypal to refund the customer but why does everything from s2Member keep saying that refunds are conducted seamlessly with paypal if it’s a straight forward paypal refund and s2Member has nothing to do with it?

I appreciate your assistance but i’m still confused as to what was advertised as to what is possible. perhaps its a paypal standard v paypal pro issues, as i’ve said before s2member obviously isn’t interested in cusomters using paypal standard.

Thanks very much Bruce, I appreciate your feedback. I’ve passed that information onto the developer who is taking care of the s2Member plugin for my site and he’s working on fixing this issued based the information you’ve provided.

thanks again

I just noticed two weird things about the two pages that users are getting. On the page that allows customers to use visa/debit card the url bar has a differnt icon/favicon to the left of the url address, from the page that only allows customers to use their paypal account to pa.

Both url addresses are exactly the same except for that icon. I’ve attached screenies of both to see if that makes any sense to you guys.


Paypal are absoltuely useless and they keep saying that it is a problem with my site and the s2Member plugin, surely there is a s2member tech support members on here that can log in and check to see if my settings are all correct and tell me if i’ve done something wrong?

Please help

This first image is the screen customers should be directed to.

This second screen shows where customers a re being sent to in IE and Chrome

I would post this question over at stackoverflow.com if i could figure out whatever their rubbish issue with adding extensions.. no matter what i try it won’t let me add an account.
I’ve already post a technical support ticket with paypal, they said 1 day to reply but still no reply. I don’t see much point in posting another one. I was kind of hoping that somebody here might be able to make some suggestions as i’m not getting any help anywhere else.

Thanks very much Cristián, I’ve submitted an email via his contact page but i haven’t heard back from him yet – it’s been 24 hrs so i’m hoping he get’s back to me soon.