latest stable versions: v150827 (changelog)

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Raam Dev

Staff Member

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Posted: Tuesday Apr 24th, 2012 at 3:37 pm #11742
Raam Dev
Username: Raam
Staff Member

Hi Christopher,

Please see the following description from the bottom of the prices page:

If you operate a WordPress® Multisite Network, for the purpose of maintaining multiple child blogs or sub-sites that you own yourself, an s2Member® Unlimited-Site License is sufficient (e.g. you do NOT need a Network Support License if all child blogs or sub-sites are your own).

In the case of a WordPress® Multisite Network operating as a Blog Farm, you WILL need our Network Support License (e.g. our Network Support License is required for Blog Farms), which includes everything that our Unlimited-Site License provides, plus support for the creation of child blogs or sub-sites; including the ability to restrict the number of child blogs or sub-sites that can be created by your users/members.

If you operate a WordPress® Multisite Network, and your Network DOES make it possible for users/members to create child blogs or sub-sites (in any way), we consider your installation to be a Multisite Blog Farm. Please note, many site owners run a Multisite Network for the purpose of maintaining their OWN child blogs or sub-sites. The term Multisite Blog Farm does NOT apply to a Network that hosts multiple child blogs or sub-sites, all of which are operated by a single site owner. A Multisite Blog Farm (in the eyes of s2Member®), is a Network that makes it possible for its users/members to create child blogs or sub-sites; where one or more of these child blogs or sub-sites is administered by a user/member (e.g. if you offer blogs or sub-sites to your customers, for free or otherwise).

Posted: Tuesday Apr 24th, 2012 at 3:29 pm #11741
Raam Dev
Username: Raam
Staff Member

Hi Mike,

That is correct: you’d need to add that functionality manually. s2Member does not currently support EOT notifications, however that’s a feature we’re working on for the next major release of s2Member.

Posted: Tuesday Apr 24th, 2012 at 3:28 pm #11740
Raam Dev
Username: Raam
Staff Member

Hi Kathy,

Have you checked to see if the “Welcome” page still exists? If it does exist, have you checked to make sure the permalink is actually set to /welcome/?

Regarding the upload quality of videos: That’s not something related to the s2Member plugin, so unfortunately we won’t be able to offer support (please see s2Member® » Support Policy » Outside Scope).

Regarding upgrading s2Member, please have a look at s2Member® » Pro » Install/Upgrade Instructions and let us know if you have any further questions.

Posted: Tuesday Apr 24th, 2012 at 3:25 pm #11739
Raam Dev
Username: Raam
Staff Member

Hi Jose,

s2Member Pro offers a feature called Pro Coupon Codes, but due to restrictions enforced by PayPal, the coupon cannot create a discount for less than $0.01 (e.g., no free signup coupon codes are possible with the Pro Coupons feature).

You can create a system for offering free access via a coupon code (or other access code). Please see Knowledge Base » Offering a Free Coupon Code (100% Discount).

Posted: Tuesday Apr 24th, 2012 at 3:21 pm #11738
Raam Dev
Username: Raam
Staff Member

Hi Sean,

As Christian mentioned, you’ll need to write some code to detect when the EOT time is not set. s2Member doesn’t calculate the Automatic EOT time for subscriptions until it receives the IPN message from PayPal indicating an EOT should occur (e.g., for cancellation, payment failure, etc.). For Buy Now transactions that have a fixed access time, the EOT will be calculated right away.

Posted: Tuesday Apr 24th, 2012 at 3:18 pm #11736
Raam Dev
Username: Raam
Staff Member

Hi Mike,

Yes, this is possible using the Membership Options Page variables that are passed to the MOP upon redirection. You can read those variables to figure out which page the redirect came from and then redirect again to a page specifically created for that purchase.

This thread from the old forum explains how that works: http://www.primothemes.com/forums/viewtopic.php?f=4&t=14947#p53487

Posted: Tuesday Apr 24th, 2012 at 3:15 pm #11735
Raam Dev
Username: Raam
Staff Member

Hello,

This is not the WishList support forum; this is the s2Member support forum.

What you’re describing is not currently possible with s2Member unless you implement your own customizations.

Posted: Tuesday Apr 24th, 2012 at 3:14 pm #11734
Raam Dev
Username: Raam
Staff Member

Hi Randy,

This article from the old forum explains how you can do that:
http://www.primothemes.com/forums/viewtopic.php?f=4&t=10151&p=60801#p61012

Posted: Tuesday Apr 24th, 2012 at 3:06 pm #11733
Raam Dev
Username: Raam
Staff Member

Hi Zoe,

If you have Google Chrome, visit the page using HTTPS and then click View -> Developer -> JavaScript Console; you’ll get a list of all the source code links that are throwing the Insecure Content message.

Here are two more links to information that may be helpful:
http://www.primothemes.com/forums/viewtopic.php?f=4&t=16820&p=60481#p60481
http://www.primothemes.com/forums/viewtopic.php?f=4&t=16666&p=59690&#p59690

Posted: Tuesday Apr 24th, 2012 at 3:02 pm #11731
Raam Dev
Username: Raam
Staff Member

Great, thank you Michael! :)

Posted: Tuesday Apr 24th, 2012 at 3:01 pm #11730
Raam Dev
Username: Raam
Staff Member

Hello,

Are the users receiving an error message upon trying to login? What does the error say?

Also, could you please try disabling all plugins except s2Member and testing again? It sounds like another plugin could be causing the conflict.

I’m running the latest version of s2Member Pro + WordPress 3.2.2 and I have no trouble logging in as a regular user.

Posted: Tuesday Apr 24th, 2012 at 2:52 pm #11727
Raam Dev
Username: Raam
Staff Member

The EOT time will not be calculated upon return from PayPal after making a payment. For subscriptions, it’s only calculated when the subscription ends.

So let’s say you have someone sign up for a recurring monthly subscription. There will be no Automatic EOT time recored by s2Member at this time. Let’s say after 5 months, the user cancels their PayPal subscription. s2Member will then receive an IPN message from PayPal and calculate the Automatic EOT time. As long as their recurring subscription is active, s2Member will not calculate an Automatic EOT time.

Posted: Tuesday Apr 24th, 2012 at 2:48 pm #11726
Raam Dev
Username: Raam
Staff Member

You might try disabling the s2Member CSS altogether and then going from there:
Pre Sale FAQs » How can I prevent s2Member® Pro from loading it’s default CSS?

Posted: Tuesday Apr 24th, 2012 at 2:46 pm #11724
Raam Dev
Username: Raam
Staff Member

Hi Philip,

The Specific Post/Page feature of s2Member doesn’t work with subscriptions; it’s designed for Buy Now transactions where you “sell” a specific WordPress Post/Page.

The only way to currently offer a URI restriction is through a membership that uses one of the s2Member Levels.

You could “sell” a membership using a specific Level that has a URI restriction and then use a different level for each URI restriction. s2Member Pro comes with support for unlimited levels, so that would be an option if you require this specific functionality.

Posted: Monday Apr 23rd, 2012 at 1:59 pm #11626
Raam Dev
Username: Raam
Staff Member

Hello,

The Customer Support Forum can only be posted to by paying customers. If you’ve purchased s2Member, you can login with your s2Member.com account and post to that forum. Otherwise, we invite you to post in our Community Forum.

Regarding your question: s2Member does not currently support PayPal installment plans, however you may be able to create a PayPal Installment Payment Button and then integrate that with s2Member. Please see these instructions for more information.

Posted: Monday Apr 23rd, 2012 at 1:55 pm #11624
Raam Dev
Username: Raam
Staff Member

Hi Philip,

I’m not sure I understand your question. Do you want to offer one-time access to specific pages inside /groups/ using the URI restriction? If so, then no that is not currently possible with s2Member. Only WordPress Posts/Pages can be offered through the s2Member Specific Post/Page function.

Posted: Monday Apr 23rd, 2012 at 1:52 pm #11623
Raam Dev
Username: Raam
Staff Member

Hello,

s2Member does not calculate or set the Automatic EOT time for subscriptions upon payment. For subscriptions, s2Member will wait until it receives an IPN message from the payment gateway indicating that an EOT has occurred and only then will it calculate and set the Automatic EOT time.

If you’re using Buy Now transactions and not Subscriptions, then yes, s2Member will calculate and set the Automatic EOT time.

Can you tell us which one you’re using?

Posted: Monday Apr 23rd, 2012 at 1:49 pm #11622
Raam Dev
Username: Raam
Staff Member
Posted: Monday Apr 23rd, 2012 at 1:48 pm #11621
Raam Dev
Username: Raam
Staff Member

Hi Michael,

This is outside the scope of s2Member’s support policy (please see s2Member® » Support Policy » Outside Scope). You may have better luck finding the correct answer on a site like StackOverflow.com.

Posted: Monday Apr 23rd, 2012 at 1:44 pm #11619
Raam Dev
Username: Raam
Staff Member

The set_user_role action is triggered when changing the user role and you can use that to add a function that triggers whenever the role is changed. Here’s an example that sends an email when the role is changed:
http://www.primothemes.com/forums/viewtopic.php?f=4&t=16143&p=54346#p54346

Posted: Monday Apr 23rd, 2012 at 1:42 pm #11617
Raam Dev
Username: Raam
Staff Member

Hi Mark,

Have you read the information in the PayPal® Pro Integration sub-section inside Dashboard -› s2Member® -› PayPal® Options -› Account Details?

You’ll also need to make sure Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration and Dashboard -› s2Member® -› PayPal® Options -› PayPal® PDT Integration are configured properly.

Once you’ve configured s2Member with your PayPal Account Details, IPN Integration, and PDT Integration, you can use a s2Member Pro-Form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Quick Start Guide) to make use of on-site processing.

The SSL certificate installation is something you’ll need to contact your web host for assistance installing.

Posted: Monday Apr 23rd, 2012 at 1:36 pm #11616
Raam Dev
Username: Raam
Staff Member

Hi Tony,

We have had issued reported using W3TC Database Caching with s2Member. I suggest disabling that and testing again to see if that fixes the problem.

Posted: Monday Apr 23rd, 2012 at 1:26 pm #11614
Raam Dev
Username: Raam
Staff Member

Hi Kevin,

As Cristian mentioned, s2Member does not integrate with or handle WordPress admin access. s2Member is designed to offer control over content restriction for users with the Subscriber capabilities. If you want to create an additional WordPress admin, you can do so within the WordPress Add User panel. If you want to create a custom sub-admin WordPress role, you’ll need to handle that customization yourself as s2Member doesn’t support that.

As per our support policy we cannot assit with custom features (please see s2Member® » Support Policy » Outside Scope).

Posted: Monday Apr 16th, 2012 at 6:41 pm #10949
Raam Dev
Username: Raam
Staff Member

Hi Zoe,

For that you’d use the EOT/Deletion Notifications: Dashboard -› s2Member® -› API / Notifications -› EOT/Deletion Notifications

Posted: Monday Apr 16th, 2012 at 6:37 pm #10947
Raam Dev
Username: Raam
Staff Member

Hi Zoe,

That is correct. For subscriptions, s2Member does not store the EOT; it waits until it receives an IPN message from the payment gateway indicating an EOT should be assigned to the member.

For Buy Now transactions (including Level access that is granted for a non-recurring period), s2Member will set the EOT at the time of the transaction.

Viewing 25 replies - 2,001 through 2,025 (of 2,567 total)

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