Bruce

Do you mean that we cannot install the wordpress to sub-directly, for example ‘wp’ directly?

No, it’s not that. I went to the domain in your screenshot, and when I tried to access it appending /wp/ to the end I was given a 404 error just for your homepage. It looks like the correct way to link to your site is without that part of the URL.

If you take that out of your IPN and Return URLs I think your integration would work for you.

Since i updated a few days ago, weirdly I cant Generate Pay Pal Buttons.

The video you uploaded won’t load for me, for whatever reason, but looking at the still I can tell the issue here is that s2Member’s CSS and JavaScript are not loading in the admin panel.

Are you running any Maintenance Mode plugins or something like that where your site’s home domain is being redirected? That’s usually the issue here.

If that’s not the problem, let us know and send a Dashboard Login here:

s2Member® » Private Contact Form

I just need to know to which file should I add that code?

You would add it to a Must-Use Plugin file. See: http://codex.wordpress.org/Must_Use_Plugins

You only need to add it once.

Thank you for your inquiry.

s2Member won’t be able to connect to your current database of Users right off. You’ll have to Import these Users via .CSV file, which means you’ll have to run some kind of special export routine to get a file that you can import your current Users into s2Member. I’m sorry that it’s that way but that’s how it goes :-\.

This article goes over (briefly) how these CSV files are formulated if you’re interested in seeing that:

Knowledge Base » Import (or Mass Update) Users

Once this is complete, is it possible to update the data on a weekly or biweekly basis. In other words, to upload an updated database, and have existing values overwritten, and/or new values added?

Yes you could do that. s2Member will allow you to update Users via CSV file, too.

The other question is, assuming the above is easily done, once this step is complete, I will have over 1,800 users who will need to access the data online (the contents of their subscription). Are these users going to be able to set their own password. For example, can each user be sent an email with a temporary password and prompted to change their password the first time they log in.

Hm, no that’s a bit trickier. s2Member expects to get a password to create a User, and doesn’t send any emails when it Imports a User. To accomplish this would require some custom code, I’m afraid.

Gotcha.

Okay well while you’re waiting, you might try making sure that you’ve deleted your distros for your bucket with Cloudfront. It sounds like s2Member is having trouble overwriting the currently settings for your bucket.

The best tutorial I could find for doing this was here:

http://s3browser.com/delete-cloudfront-distribution.php

Thank you for reporting this important issue.

It sounds to me like your two issues are related. I would recommend turning on logging if you haven’t already:

Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration

I’m guessing that if you turn on logging and do a test transaction (or if you had logging enabled) that a ccbill-ipn.log and paypal-ipn.log are not going to be made. What this means is that the IPN URL is also 404’ing.

I took a look at the URL in the screenshot you posted. It looks like the issue is that you’re linking like this:

http://www.yoursite.com/wp/?s2member_pro_ccbill_return=1

If you take the /wp/ out of your URLs it should work right.

Thank you for your inquiry.

This is possible, but it requires custom code. You can use the information here with the ws_plugin__s2member_disable_specific_ip_restriction filter to do this:

Knowledge Base » Hacking s2Member® Via Hooks/Filters

s2Member passes 2 parameters through this filter. The first is a boolean (TRUE or FALSE) value that you can change to TRUE to prevent s2Member from firing the IP restriction and the other is an array of all of the variables that s2Member has at the point where it’s calling on the filter.

You can take a look at the variables that are set at this point in this file:

/s2member/includes/classes/ip-restrictions.inc.php

s2Member has a variable then called $restriction that can be a Username. You’ll want to check if that’s the case, and if it is then the IP Restriction is for when a User is logging in. You can find the User’s level through their Username and decide whether or not to disable IP Restrictions for that User. Here is some example code:

<?php
add_filter('ws_plugin__s2member_disable_specific_ip_restriction', 's2hack_disable_certain_ip_restrictions', 10, 2);

function s2hack_disable_certain_ip_restrictions ($bool, $vars) {
	if(username_exists($vars&#91;'restriction'&#93;)) { // Check if this is a Username
		$user = new WP_User($vars&#91;'restriction'&#93;); // This is now a WordPress User Object
		
		if($user->has_cap('access_s2member_level1')) // If User is s2Member Level 1 or higher, don't run IP Restrictions
			return true;
	}
	
	return false; // If the User doesn't match the needed specifics, then we run IP Restrictions
}

Let me know if you have any further questions. :-)

I hope this will not happen to my customers when I use S2Member Pro – or will it?

No, this shouldn’t happen to your Users. The problem we were having was related to the external email service we use for sending emails at s2Member.com. We were having connection problems to it, and it was causing s2Member’s connection to its database to time out, which is something we’re planning on dealing with in the next maintenance release of s2Member.

Just to clarify, this isn’t a “bug”. It’s just something that can happen when something goes very wrong with a connection during checkout, causing the page to return a 404 error because WordPress is unable to connect to the database to get Post/Page data. This could happen on any WordPress site that is running a PHP connection to another site, due to the way that WordPress connects to the database.

We’ve fixed the problem now on s2Member.com, and we’ll be pushing out a change in the next maintenance release of s2Member that will make the likelihood of this ever happening on any site much lower.

Thanks!

Okay, thanks for your patience.

I ran the Server Scanner, all greens except for your memory which is just showing a Warning. You might consider upping your Memory (you can do that automatically if you run the scanner yourself here: s2Member® Server Scanner).

At this point I’m thinking this likely has something to do with a conflict from another plugin/your theme that’s causing an error with JW Player. I’m going to have to ask you to put your site into a Maintenance Mode, like with this plugin, and disable all plugins except s2Member, and revert to a default WordPress theme to see if you can get JW Player to load up correctly that way.

If that’s still not working, then it has to be something to do with your server’s connection to Amazon. Try that, then if you still can’t get it to work, contact your server provider and ask them what might be happening. It looks to me like you have s2Member set up correctly, and I can’t find any fault past that. I’m very sorry for the inconvenience and the time this has taken.

Sorry, I’m attempting to connect via FTP and the credentials you gave me aren’t working. I’m failing to connect to the server with these credentials. Is there something else I need to do to connect, or can you send us the correct credentials?

s2Member® » Private Contact Form

Thanks.

Do you need me to send my details again?

I have the details you sent still. I’m going to take a look now. I’m not sure if I’m going to be able to find anything specific here, but I should be able to rule out any obvious stuff. If I can’t find the problem looking through your logs you’re going to have to ask your hosting company about why your connections to Amazon might be failing.

I set up an S3 Bucket earlier today to test this out again, and it worked perfectly when I set it up so it doesn’t look like this is a widespread issue.

Just a heads up: I’m also going to briefly install the s2Member® Server Scanner to see if that yields any information on why this might be happening. I’ll do this after I look at your logs, so let me know if there’s a problem with my doing that. :-)