Bruce

Only 48 hours and delays on our project has resulted in a successful alternative implementation. Considering this, we are now no longer needing S2Member and request our money back.

Sorry to hear that. Please review our Refund Policy for info on when we give refunds:

s2Member® » Terms » Refund Policy

But without the ability to incorporate tracking downloads without the need to hire a developer, I would be unable to utilize this.

Sorry to hear this. s2Member is working on expanding several areas of its structure. As for tracking downloads, this is really something that needs to be set up on a site-by-site basis, which is why we haven’t ventured into setting up the ability to display tracking information. I’ll put this on the list of things for us to cover either in the next major version of s2Member, or with a Knowledge Base article.

I believe the features are somewhere built into your plugin to do what I originally asked above but my questions were really not answered. You also spoke in the forums last year about integrating some kind of “cart” system, but it looks like that hasn’t happened. That’s fine, and I think the ability to do what I need is in there with your codex already.

This is a system we’re hoping for in the next major version of s2Member as well. We can confirm that this is coming, but not when we might see this, sorry.

It is in regards to incorrect payment amounts from customers.

Are you using Button Encryption?

See: Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Enable Button Encryption?

If you’re not, then there is no way for s2Member to stop this from happening. A User can change the price that they want to pay, which can be used in cases where you want to allow Users to set their own price (some Users do this).

I do notice that you have s2Member Pro, this shouldn’t affect PayPal Pro Forms. If Button Encryption is not the issue here, you can send us private details here:

s2Member® » Private Contact Form

HI I would like success to take me to the course page i initially left. Cant get sucess going at all;
this is what vim using. I have pro access but just using the standard paypal buttons.

Thanks for the information. I’m not seeing any Dashboard Information or log files in from our Private Contact Form. We’ll need to see this information before we can let you know what’s going on with this.

PLease send that data here: s2Member® » Private Contact Form

ok, i first saved logs from log dir, then deleted those. I upgraded testerbater via real mode thru auth.net no new log file written, so something is off here.

Gotcha.

So the problem is that you’re either not receiving IPN data from Authorize.Net, or your server is blocking the connection for some reason. I’d recommend first using the first two steps in this article, and also running the s2Member Server Scanner:

Knowledge Base » Common Troubleshooting Tips

See Also: Knowledge Base » s2Member® Server Scanner

Let me know if either of those turn up any results. If not I’ll have to contact our development team.

We have run it every way. I will put it all into real mode.. again, NEW USERS are fine, in any mode, test, real.. upgrading users arent, in real or test mode. exactly what do you want me to do right now, and I will do it, cool?

New Users and upgraded Users work on different parts of the Authorize.Net integration. I need you to run an upgrade either in Test Mode, or in real mode and give me the log that is created, or let me know if it is not generated at all.

Sandbox is off, tried all of this stuff Bruce, had same issue with Google checkout. auth test mode on and off, even ran a new user real transaction, then tried to upgrade that new user to higher level — did not work.

I understand. I’m trying to find the specific entry that these transactions were tried on, to see if we can find what’s causing the error. Do you have that entry? Currently via Dashboard I’m not seeing any log files at all, and I’m going off of what was sent in your Private Contact Form message.

Testerbater was the id we used to test in real mode, and as well, I did not see anything in log entry for that user as well.

I’m not seeing this in any of the log files you provided us.

Already tried that, same issue :( We ran a real transaction, same issue

I’m not seeing anything in your Authorize.Net IPN logs that suggests that you tried this. Do you know which entry is tied to these transactions?

You’re getting the following error in your logs:

0 => 'Unable to verify POST vars. This is most likely related to an invalid Authorize.Net® configuration. Please check: s2Member -› Authorize.Net® Options.',

I believe this is because you’re in Authorize.Net Test mode, as your Transaction IDs are coming through as 0. If you’re using Authorize.Net Test mode, you should turn on that setting in s2Member as well:

Dashboard -› s2Member® -› Authorize.Net® Options -› Account Details -› Developer/Sandbox Testing?

Otherwise, you should turn off Test mode in Authorize.Net.

See: http://www.authorize.net/support/CP/helpfiles/Account/Settings/Security_Settings/General_Settings/Test_Mode.htm

Thank you for your inquiry.

The best way to track downloads would be to add a PHP function to hook into the processes in this file:

/s2member/includes/classes/files-in.inc.php

This hook should do well for you:

ws_plugin__s2member_before_file_download_access

See: Knowledge Base » Hacking s2Member® Via Hooks/Filters

Thank you for reporting this important issue.

This is getting on my nerves, I might be time to get money back here, Many people are complaining on this,

For the fastest response, please don’t bump your threads. We get to posts in the order that they come in, and when you add a reply it bumps your thread back to the bottom of the list.

I have a large free subscriber user base and want to allow them to become paid subscribers along with allowing brand new users to subscribe and sign up. I have no problem having the payment process go through if the user is brand new, however the program doesn’t recognize when free subscribers sign up for the paid subscription.

The logs that you posted aren’t giving any useful information here. We’ll need a Dashboard login to take a look at all of your logs to find where the problem may be. Can you please send this information via Private Contact Form here?

See: s2Member® » Private Contact Form

Thank you for your inquiry.

This code that you posted is essentially the same as the example. However it’s been split into multiple parts, and placed between some HTML code. An example of how you might change this code below:

<?php
		echo '<nav id="access" class="clearfix">

				<div class="container clearfix">';
				
			if ( is_user_logged_in() ) {
			    wp_nav_menu(array('theme_location' => 'logged-in-menu', 'container' => '', 'items_wrap'  => '<ul class="root">%3$s</ul>' ));
			} else {
			    wp_nav_menu(array('theme_location' => 'logged-out-menu', 'container' => '', 'items_wrap'  => '<ul class="root">%3$s</ul>' ));
			}

		echo '</div><!-- .container -->

				</nav><!-- #access -->';

This will probably need to be altered for your uses, but this should give you an idea of what’s going on.

Thank you for your inquiry.

You can sell multiple Custom Capabilities through Pro Forms here:

Dashboard -› s2Member® -› PayPal® Pro Forms -› Capability (Buy Now) Forms

However s2Member does not allow multiple subscriptions, or have a shopping cart integrated. You’ll have to deal with this separately. You might check out s2Member’s API Notifications for tracking purchases:

See: Knowledge Base » Building An API Notification Handler

See Also: Knowledge Base » Using Variables In A Shortcode