Cristián Lávaque
My Latest Replies (From Various Topics)
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| Posted: Friday Jan 11th, 2013 at 8:49 pm #37056 | |
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This may be the problem then. PayFlow Pro is one service, PayPal Pro PayFlow Edition is another. The latter is still PayPal Pro, only it uses PayFlow’s API, but it’s PayPal Pro, not PayFlow Pro. It’s incredible that even they get confused about it, I don’t understand their silly way of naming services. https://www.paypal.com/webapps/mpp/paypal-payments-pro https://www.paypal.com/webapps/mpp/payflow-payment-gateway s2Member doesn’t integrate with PayFlow Pro, it does with PayPal Pro (regular or PayFlow Edition). I hope this makes it possible to resolve your issue soon. :) |
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| Posted: Friday Jan 11th, 2013 at 8:00 am #36967 | |
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:) |
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| Posted: Friday Jan 11th, 2013 at 7:57 am #36966 | |
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:) |
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| Posted: Friday Jan 11th, 2013 at 7:47 am #36964 | |
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So the signup notification works, but the payment notification doesn’t? That’s odd, the payment one would fire every time the gateway tells s2Member about a payment. Do the recurring payments show up in your PayPal IPN log? [hilite mono]/wp-content/plugins/s2member-logs/[/hilite] Did you enter your email address in your payment notification to get an email? Did this work? [hilite path]Dashboard -› s2Member® -› API / Notifications -› Payment Notifications -> Email[/hilite] Did you do the troubleshooting tests? Knowledge Base » Common Troubleshooting Tips |
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| Posted: Friday Jan 11th, 2013 at 7:00 am #36957 | |
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Glad to help.
Made a note of your request. :) |
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| Posted: Friday Jan 11th, 2013 at 6:57 am #36954 | |
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Cool. :) |
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| Posted: Friday Jan 11th, 2013 at 6:51 am #36951 | |
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Another form of logging could be to have the payment notification set up to email you, then you can search your email for notifications related to that customer if you want info on past payments. [hilite path]Dashboard -› s2Member® -› API / Notifications -› Payment Notifications[/hilite] Also, if you want to make s2Member leave ccaps untouched when demoting the user, you can hack the auto-eot code. http://www.s2member.com/forums/topic/question-about-ccaps-recurring-payment-and/#post-30257 |
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| Posted: Friday Jan 11th, 2013 at 6:37 am #36948 | |
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Well, it says there that it’s a temporary error they were having, apparently something on their side, not your fault. Still, what I’d recommend is to not use the Sandbox at all, instead do live transactions, 1 cent is fine. Once you have those working without problems in your tests, if you can, do a final test for the actual amount you’ll charge your customers to make sure it works fine. |
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| Posted: Friday Jan 11th, 2013 at 6:14 am #36947 | |
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Hi Bob.
I really don’t know, but I’ll ask Jason, who coded the integration. Thanks for your patience. :) By the way, have you tried Philly’s plugin for video shortcodes? He’s put a lot of work into it and maybe it helps have the player perform better with iPads? http://phillymax.com/web/s2member-video-shortcode/ |
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| Posted: Friday Jan 11th, 2013 at 5:57 am #36946 | |
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Well, it’d seem that way if you have PayPal Pro. Please verify that you have PayPal Pro and not PayFlow Pro. I see that all entries in your payflow log, show the Error 1 message. I looked up more info on the error and found this: http://www.paypalobjects.com/en_US/vhelp/paypalmanager_help/result_values_for_transaction_declines_or_errors.htm
Could you check those with the PayPal support rep? |
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| Posted: Friday Jan 11th, 2013 at 5:05 am #36942 | |
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Thanks, we got the emai you sent. I’ll take a look at your site now. :) |
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| Posted: Friday Jan 11th, 2013 at 5:00 am #36941 | |
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Are you absolutly sure? The [hilite mono]?first[/hilite] at the end of the URL was in one of the earlier versions of the hack.
You could send your site’s info and I’ll take a look. s2Member® » Private Contact Form
Thanks for the kudos! We’re glad to help. :) |
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| Posted: Thursday Jan 10th, 2013 at 10:14 pm #36906 | |
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Thanks, got your email. I entered my bit.ly URL and in your setting for the custom URL shortening service, saved, generated an access link and it was shortened with bit.ly. Maybe the credentials you entered in your test had something wrong? Make sure there is no charater missing in your API key, and the key and username should belong to the same account too. Let me know how it goes. :) |
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| Posted: Thursday Jan 10th, 2013 at 6:44 pm #36893 | |
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That’s great, Kim! Well done solving it and thanks for the update and summary. :)
I wasn’t aware of this. Thanks for the tip. I’ll see if we can add it to the Share-a-Sale integretion’s documentation.
The buttons works in a normal WP installation with no other thing causing the content filtering to be incorrect. We wrote the HTML for the buttons normally, nothing wrong with it. We avoided minimizing it by default because it’s less readable and thus harder to edit if the site owner wanted to customize it, but we may just end up doing that to side-step this problem caused by plugins/themes.
Oh, but it is their problem, because their plugin is the one causing content filtering to work incorrectly. You happened to notice it with s2Member’s shortcode button, but it could affect other things as well. I added it to our list of known plugin conflicts: http://www.primothemes.com/forums/viewtopic.php?f=36&t=6309&p=62570#p62570
Button encryption would just encrypt the button data to order, so the details aren’t visible/editable by the customer in the source code. The transaction itself happens the same way on PayPal’s side. I don’t think your cart would be affected, but am not sure either, you’d just have to enable button encryption in s2Member and PayPal settings and then test a purchase in your cart to see if it works fine.
Again, I’m so glad for you. Well done. :) |
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| Posted: Thursday Jan 10th, 2013 at 6:20 pm #36892 | |
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Sure, you can post a screencast of it. I just tested this in my installation with my bit.ly credentials and the access link was shortened with bit.ly successfully. Could email me the URL you’re using for bit.ly? Don’t post it here because it’d have your username and API key. s2Member® » Private Contact Form |
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| Posted: Wednesday Jan 9th, 2013 at 11:17 pm #36831 | |
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Great. Let us know how it goes. :) |
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| Posted: Wednesday Jan 9th, 2013 at 11:16 pm #36830 | |
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Hi Richard. That would indicate a problem with the pro-form’s JS. It could be the theme, another plugin causing trouble with it. Knowledge Base » Common Troubleshooting Tips Or it could be the fact that you have several pro-forms in the same page, which is known to cause problems, so you should have just one pro-form per page. Test a single pro-form in a page to see if you have the problem with those fields then. What you can do is have links to the pro-forms instead of the pro-forms themselves, like we do in our Prices page. http://www.s2member.com/prices/ I hope that helps. |
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| Posted: Wednesday Jan 9th, 2013 at 11:11 pm #36828 | |
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Ah, that may be related. Are you using the Sandbox? If so, please use the live account. Make sure you don’t have Sandbox enabled in s2Member either. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Sandbox[/hilite] About the status of your PayPal account, you’d need to contact their support rep about it. While you’re at it, if you have PayPal Pro, please confirm if it’s the PayFlow Edition or not. |
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| Posted: Wednesday Jan 9th, 2013 at 11:07 pm #36827 | |
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Cool. :) |
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| Posted: Wednesday Jan 9th, 2013 at 11:03 pm #36824 | |
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Hi Addison. I see that you aren’t using the sample JW code for streaming in s2Member, but a modified version trying to have a playlist. [hilite path]Dashboard -› s2Member® -› Download Options -› JW Player® & RTMP Protocol Examples -> RTMP streaming MP4, via s2Member's Amazon® S3/CloudFront integration[/hilite] I’m not very familiar with JW Player to tell what’s wrong with your code. :/ Have you tried using Philly’s plugin for this? http://phillymax.com/web/s2member-video-shortcode/ :) By the way, I removed the login info from your post, for security reasons. I suggest that you remove that account or, at least, change the password.
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| Posted: Wednesday Jan 9th, 2013 at 10:34 pm #36822 | |
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Thanks for the info, Pirco.
So you tried using the default theme and deactivating all the other plugins? Or did you try a clean WP installation with just s2Member added for the tests and you still had the problem?
Yes, it’s odd. Did you also try using the full URL in the [hilite mono]success[/hilite] attribute? http://www.lookforward-yourwhitebook.com/thank-you/
Did you do the server check to see that nothing wrong is reported there? http://www.s2member.com/kb/common-troubleshooting-tips/#server Did you review and verify that all your integration is properly filled out in s2Member and Authorize.Net? [hilite path]Dashboard -› s2Member® -› Authorize.Net® Options[/hilite] |
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| Posted: Wednesday Jan 9th, 2013 at 10:22 pm #36820 | |
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Hi Dinesh. Have you reviewed all your integration with PayPal? Did you verify that all the values you entered in s2Member and PayPal are correct? [hilite path]Dashboard -› s2Member® -› PayPal® Options[/hilite] Did you enter anything in the s2Member panel for PayFlow credentials? That’s only needed if you have PayPal Pro PayFlow Edition. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› PayFlow[/hilite] |
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| Posted: Wednesday Jan 9th, 2013 at 10:05 pm #36818 | |
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It’s true that it shows the JS having trouble, probably introduced by the theme or another plugin. You can do the tests recommended here: Knowledge Base » Common Troubleshooting Tips Another possibility is that you are using an index.html file in your WP directory, instead of WP’s standard index.php. Not common, but I’ve seen some site owners do this and it’d result in what you have there too, since it prevents s2Member’s JS from loading. |
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| Posted: Wednesday Jan 9th, 2013 at 9:59 pm #36817 | |
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Doing a test purchase with the shortcode’s button, how did the tracking behave? |
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| Posted: Wednesday Jan 9th, 2013 at 9:00 pm #36816 | |
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Excellent. Thanks for the update! I’m very glad you resolved it. :) |
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