Cristián Lávaque

can you please see why the Subscriber Cancel button is not affected by this plugin and the ordering button is?

The order button is an HTML form with several lines of hidden fields and comments, all of which are incorrectly getting an HTML linebreak, which is what causes the empty lines in your page. The cancellation button is just a linked image, so even if it gets a linebreak incorrectly, it’s not significant.

OK, I have figured out a plugin conflict that is causing the extra space above the PayPal button. It does not make me happy because this plugin (Lizatom Shortcodes) is used quite a lot on my site including my home page.

Glad you found the plugin causing the problem. You don’t necessarily need to remove it, you could contact the developer and tell him about the problem so it can be fixed.

Another option is to use button encryption, which doesn’t solve the content filtering problem by the other plugin, but at least shortens the button’s code considerably and there’re a lot less lines to add a linebreak to. Actually, encryption is a good idea even if you didn’t have this problem, because it prevents users from being able to edit the order details. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Encryption[/hilite]

Another thing you can try is edit the button’s HTML template to minimize it, removing all newlines and HTML comments from it. /wp-content/plugins/s2member/includes/templates/buttons/paypal-checkout-button.php

Another thing you can try is deactivating Lizatom Shortcodes in just the page where the button is, using something like the Plugin Organizer. http://wordpress.org/extend/plugins/plugin-organizer/

You’ll find the logs here: /wp-content/plugins/s2member-logs/.

Hi Alex.

When there’s a paid registration (signup), s2Member will send the signup confirmation email. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Signup Confirmation Email[/hilite]

That’s besides any email PayPal may also send.

The New User email gets sent after registration (paid or free). [hilite path]Dashboard -› s2Member® -› General Options -› Email Configuration -> New User[/hilite]

If one of them is not sent when they should, these articles may help find the reason:
Knowledge Base » Troubleshooting Email Delivery Problems
Knowledge Base » Common Troubleshooting Tips

And keep logging enabled, please, so they help us see if there’s a problem with the transactions. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Logging[/hilite]

Hey Dave.

I just did a search and found these filters in s2member\includes\classes\paypal-notify-in-subscr-or-wa-w-level.inc.php: [hilite mono]"ws_plugin__s2member_signup_email_sbj"[/hilite] and [hilite mono]"ws_plugin__s2member_signup_email_msg"[/hilite].

Does that help?

Shouldn’t a refund trigger an account shut down?

The default Auto EOT Behavior is a demotion, but you can change it to an account deletion if you prefer it. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior[/hilite]

I hope that helps. :)

Did you post the PHP code in the text tab? Don’t switch to the visual tab or the code won’t work.

Now, if you have the PHP execution plugin correctly installed, PHP should execute… You can also try other PHP exec plugins.

The export tool doesn’t have such a filter… Not sure if the AMR Users plugin would have that. http://wordpress.org/extend/plugins/amr-users/

You could certainly write your own script to query this from the database. If you need help, you could post a job in a freelancer site like jobs.wordpress.net, odesk.com or elance.com.

No, that can be in the same page too.

Thanks so much for the update and sharing your findings, Joe! I also hate when someone doesn’t ever post his solution after posting the problem, especially when they do post to say it’s solved but not saying how! lol

Yeah, plugin conflicts are a pain, but it’s part of dealing with WordPress, sadly.

I believe you.

Could you send your site’s info so I take a closer look at your installation? s2Member® » Private Contact Form

I’ll also ask Jason about this.

Excellent. :)

The payment notification would work for paid registrations (signups) too. The payment notification happens every time there’s a payment. [hilite path]Dashboard -› s2Member® -› API / Notifications -› Payment Notifications[/hilite]

So, unlike the `Signup` Notification, `Payment` Notifications take place whenever actual payments are received, instead of just once after signup is completed. If a payment is required during signup ( i.e. no Free Trial is being offered ), a Signup Notification will be triggered, and a Payment Notification will ALSO be triggered. In other words, a Payment Notification occurs anytime funds are received, no matter what.

It’s weird that the notification isn’t working… In the log entries you quoted before, the signup notification was logged as processed:

6 => ‘Signup Notification Emails have been processed.’,

Did you add your email address to it? Did you get the notification email? [hilite path]Dashboard -› s2Member® -› API / Notifications -› Payment Notifications -> Email[/hilite]

Did you happen to install the post-registration auto-login hack? That one’s known to cause the notifications to not happen.

No, s2Member never hid the bar. No plugin to recommend either, but you could Google it or just try a few. :)