About: Karyl McBride

Thanks for the reply! I found the Shortcodes Explained section but do not see anything about the success attribute. Would it be a paypal setting perhaps?

Thanks, I appreciate the help.

Thanks, Cristián, that’s what I needed!

Thanks for your response. I went back to Paypal and they said that the setting is coming from you since the button was generated by your system, not theirs. When they found out this was a system operating in WordPress they backed off even further indicating that WP settings overrode theirs…

In addition to the digital access we sell through our s2Member installation, we also sell 2 physical products. We created the Paypal buttons through Paypal and we set up shipping for these products from the Shipping Methods and Rates section of Paypal. We charge shipping based on number of items purchased. If you purchase 1-2 items you’re charged $8.00. With larger quantities the shipping rate decreases.

When we set up digital access with s2Member a week ago last Friday, our test transactions and our first 14 ‘real’ transactions went through with no shipping fees assessed. We made one change, which was to extend the access period from 1 year to 5 years and sometime after that the shipping charge started to show up. Could this extension have triggered something?

I really need your help in tracking this down. If I need to go back to paypal, what do I need to tell them to help troubleshoot this?

Thanks.