Jason (Lead Developer)

Thanks for your inquiry. ~ We appreciate your patience :-)

Absolutely. Please log into your account here at s2Member.com and update your profile once you go live. Please update the Primary Domain listed on your account at anytime you like.

Thanks for your inquiry. ~ We appreciate your patience :-)

Please post a Dashboard login privately and we’ll run diagnostics for you.
See: s2Member® » Private Contact Form

Thanks for your inquiry. ~ We appreciate your patience :-)

Does anybody know if it is possible to disable the password strength indicator feature? Also is it possible to default email address as username?

I would advise against trying to modify the WordPress core in this regard, because many areas of WordPress, and almost all plugins rely on a strict Username validation and sanitation, which would not expect nor allow characters found in email addresses, such as the @ symbol. This becomes even more of an issue in a Multisite Network installation of WordPress.

Instead, you might try pre-populating the Username field, via JavaScript. Perhaps using jQuery to fill the Username field with only the first part of the email address being typed in ( i.e. johndoe22@example.com ), would automatically populate the Username field with: johndoe22, and then the User would have the ability to change it if they like something better. This would need to be custom coded (just a few lines), and then connected via the Hook login_head for the WordPress core.

<?php
add_action ("login_head", "s2_email_to_username", 1000);
function s2_email_to_username ()
    {
?>
        <script type = "text/javascript">
            (function ($) // Wraps this `$ = jQuery` routine.
                {
                    $.fn.swapWith = function (to) // Utility extension for jQuery.
                        {
                            return this.each (function ()
                                {
                                    var $to = $ (to).clone (true), $from = $ (this).clone (true);
                                    $(to).replaceWith ($from), $ (this).replaceWith ($to);
                                });
                        };
                        
                    $(document).ready (function () // Handles email-to-username on keyup.
                        {
                            var email = 'input#user_email', login = 'input#user_login';
                            $(email).closest ('p').swapWith ($ (login).closest ('p')), $ (email).keyup (function ()
                                {
                                    $(login).val ($.trim ($ (email).val ().split (/@/)[0].replace (/[^\w]/gi, '')));
                                });
                        });
                }) (jQuery);
        </script>
<?php
    }
?>

To hide s2Member’s Password Strength Indicators, please add this to your theme’s style.css file, or into a box for Custom CSS in the Dashboard, if your theme provides that feature. This will work with all s2Member Pro Forms.

div.ws-plugin--s2member-password-strength
	{
		display:none;
	}

@ Ronnie

Would it not be easier for us/you to be able to do the same? I mean, if I buy a license and I have 500 posts, I have to manually update each post with a key.. :/

Yes, I agree this would be easier. It won’t hurt anything to do one or both. If you put that in the HEAD, you won’t need to add it to each Shortcode. That’s perfectly OK to do that.

Wait. This does not work. See follow-up below.

First RC for 6.2 is out, if you want to get ahead with s2member support for 6.2 when ever its out.
http://developer.longtailvideo.com/trac/browser/tags/mediaplayer-6.2-rc1

Thanks for the heads up!

Thanks for the follow-up :-)

Some users seem to be going straight to the members area home page when they log in. Some go to the profile page – http://www.sippclub.com/wp-admin/profile.php – which is really confusing for them. It seems older users are OK and arrive at http://www.sippclub.com/welcome-to-the-members-area/ and newer ones are not.

Something I might have missed before…

If you have some Users/Members with the edit_posts Capability, this can happen. s2Member will redirect anyone who can edit_posts, to the WP Dashboard and not to the Login Welcome Page.

Please create this directory and file:
/wp-content/mu-plugins/s2-hacks.php
(NOTE: these are MUST USE plugins, see: http://codex.wordpress.org/Must_Use_Plugins)
(See also: http://www.s2member.com/kb/hacking-s2member/)

<?php
add_filter('ws_plugin__s2member_login_redirect', 's2_login_redirect', 10, 2);
function s2_login_redirect($what_s2_says, $vars = array())
	{
		$user = $vars&#91;'user'&#93;;
		
		if($user->has_cap('edit_posts'))
			return FALSE;
			
		return $what_s2_says;
	}

Thanks for your inquiry. ~ We appreciate your patience :-)

If I set up recurring payments is the money taken automatically out of the members paypal or credit card annually?

It depends on the payment method they choose.

If they pay via PayPal® Express Checkout, the money comes from the customer’s configured funding source inside the customer’s PayPal account. This might come from a checking account, credit card, or available PayPal balance.

If the customer pays you with a credit card on-site, the money always comes from that credit card.

Are there any notification emails if the member cancelles the recurring payment via paypal?

s2Member is notified silently behind-the-scene by PayPal, and s2Member will take the appropriate action, at the appropriate time. See also: Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior.

If the customer paid you via PayPal® Express Checkout (i.e. the customer is associated with a PayPal account of their own), PayPal will likely send you both a confirmation email, indicating a cancellation. This can depend on your PayPal account configuration however.

s2Member can be configured to send email notifications for all sorts of events.
See: Dashboard -› s2Member® -› API / Notifications -› Cancellation Notifications

Is it possible to set up a reminder email to the member a week before their membership is up?

No, this is not possible yet.

If a member pays by credit card & the payment fails for the second year what happens?

This depends upon your EOT Behavior, and also on the number of failed payments that you allow. If you only allow a single failed payment, an EOT will occur. If you allow more than a single failed payment, nothing will happen in the first failed payment. If it fails enough times, it will eventually trigger an EOT.

See: Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior
See also: Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained)

Thanks for your inquiry. ~ We appreciate your patience :-)

Please see: Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained)

The following two-character country codes are supported by PayPal:
AU - Australia
AT - Austria
BE - Belgium
CA - Canada
CH - Switzerland
CN - China
DE - Germany
ES - Spain
GB - United Kingdom
FR - France
IT - Italy
NL - Netherlands
PL - Poland
US - United States

Don’t be too surprised if PayPal does not ALWAYS obey what you define here. Especially if the customer has visited PayPal® in the past. PayPal stores a cookie on their computer that remembers their last language option. I’ve also seen PayPal display the UI in a language based on a location determined via the customer’s IP address.

So sorry. I’m confused now.
It looks like you updated this thread at some point.
Did you resolve this already? Thanks!

In your ccBill log entry for the latest test transaction, ccBill gave s2Member the following error.

'reasonForDecline' => 'You currently have a subscription and are unable to signup',
'reasonForDeclineCode' => '12',
  's2member_log' => 
array (
  0 => 'IPN received on: Mon Jan 14, 2013 10:46:09 am UTC',
  1 => 's2Member POST vars verified with ccBill®.',
  2 => 'Ignoring this IPN request. The transaction does NOT require any action on the part of s2Member.',
),

It looks to me like ccBill has a Subscription on file with the same email address, and it kicked out an error during this test. Please contact ccBill about this transaction and see if they can help you clear this up. Or, perhaps try testing with a different email address.

Thanks for reporting this important issue.

What email are you referring to exactly please? Can you please point me to the location in your Dashboard where you configured this email. Was it configured with s2Member?

Thanks for your inquiry. ~ We appreciate your patience :-)

s2Member Pro’s exportation routine will export ALL types of Users, not just those which are Free Subscribers. There is a column in the export file that includes the User’s Role in WordPress®. So if you want to narrow this down after export, open the CSV file in something like MS Excel or OpenOffice and sort by this column, etc.

Thanks for your inquiry. ~ We appreciate your patience :-)

When I look at the button code, the months are represented by (rp=”6″ rt=”M”) and the years by (rp=”1″ rt=”Y”), is that correct?

Correct. See also: Dashboard -› s2Member® -› PayPal® Buttons -› Shortcode Attributes (Explained)

Now, my question. If I want to create a button for 18 months, how do I do it? Do I create a button for 6 months and then manually change the rp=”6″ to rp=”18″ ? Will this work?

That is correct. However, there are certain limits set forth by PayPal on this. You will know you did something wrong if you click the payment button and it leads to an error at PayPal.com.

D – for days; allowable range 1 to 90
W – for weeks; allowable range 1 to 52
M – for months; allowable range 1 to 24
Y – for years; allowable range 1 to 5

Thanks for the follow-up :-)

I see. Thank you for explaining.

It sounds like something is still missing in your integration with ccBill. I will need to see your s2Member log files for ccBill please. Please enable logging here, and then run another test transaction.

See: Dashboard -› s2Member® -› ccBill® Options -› Account Details -› Logging

Please submit your log files privately using this contact form and we’ll review them for you.
See: s2Member® » Private Contact Form