About: Paul Doffman

Hi Bruce,

Thanks for getting back to me. Is there any word from Jason? We are very keen to get this sorted as soon as possible.

Thanks

Paul

Thanks Cristián, that seems to have done it!

Hi Cristián,

Logging has been enabled since the installation of the plugin (thankfully!) and I have sent the details using the private contact form along with a txt file containing some ID’s that relate to some of the failed payments.

Any help with this guys ?

Cheers

Hi Cristian,

Thanks for getting back to me.

That’s where I was getting a little confused, I can manually change the ‘cc=”USD” ‘ to be ‘GBP’ and the $ sign to £ signs so it all looks correct but I just want to make sure that if we do that, then the user will defintely be charged in GBP or their countries currency equivalent to the GBP price. Otherwise, we’ll be losing out on a lot of revenue.

We have users from all over the world so we need to make sure this price 100% correct in GBP and I wasn’t too confident that changing those bits of the code would do the job. Ideally, we’d be able to just select it from a currency dropdown then have a plugin of some kind showing the price in the users country.

When we signed up with Authorize.net, they asked us if we wanted a UK or US account, so we said UK. Maybe this is something new that they are offering? As anything I find relating to them always says US Only…

You mean the address fields? How would the UK version be compared to the US one? I’m not familiar with it, so it’d help me if you could give an example. Thanks!

They aren’t massively different, the main things would be:

‘State/Province’ – This would be ‘County’ in the UK and would always be more than the two character limit that is in place now.

‘Country’ – Can we make the default be the UK rather than US?

Can we change the naming of the fields?

The main reason I’m asking about the address fields is because I assume it’s pretty important that these are correct for the payment to go through, so if we can’t allow more than two characters in the ‘state/province’ box then the details will be incorrect and the payment will fail.

Thanks for your help,

Matt