Raam Dev

Hi Emily,

Yes, this is possible with s2Member, but it will require that you calculate the current date and then set the length of the subscription to the number of days remaining in the year.

The s2Member shortcodes have attributes that define how many days the subscription is for and you can dynamically change those attributes. With a little bit of PHP code, you can calculate how many days are remaining in the current year and then dynamically set the attributes of the s2Member shortcode so that the button or form that shows up will create a subscription for that length (so that the subscription ends on the last day of the year).

For more information on dynamic shortcode attributes, you may be interested in this thread.

s2Member does not currently have a renewals or reminders feature, though that feature is coming in the next major release of the software. Until then, you can use something like AWeber or MailChimp to send a reminder email to all your members. s2Member integrates with both of those email services.

Hi Michelle,

I’m not sure what will happen if you try adding data to a MailChimp field that doesn’t exist on that list, but you can easily add code to the s2hacks.php file that simply checks the user’s level and then submits the merge data that corresponds to that list.

For example:

$user_level = get_user_field("s2member_access_level", $user_id);
        
if ($user_level == "1") {
	$user_cchstdate = get_user_field("STDATE1", $user_id);
	$my_custom_merge_vars = array("LEVEL" => $user_level, "CCHSTDATE" => $user_cchstdate);
}

if ($user_level == "2") {
	$user_advstdate = get_user_field("STDATE2", $user_id);
	$my_custom_merge_vars = array("LEVEL" => $user_level, "ADVSTDATE" => $user_advstdate);
}

Hello,

It sounds like this is what you might be running into (quoted from Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior):

*Some Hairy Details* There might be times whenever you notice that a Member’s Subscription has been cancelled through PayPal®… but, s2Member continues allowing the User access to your site as a paid Member. Please don’t be confused by this… in 99.9% of these cases, the reason for this is legitimate. s2Member will only remove the User’s Membership privileges when an EOT ( End Of Term ) is processed, a refund occurs, a chargeback occurs, or when a cancellation occurs – which would later result in a delayed Auto-EOT by s2Member.

s2Member will not process an EOT until the User has completely used up the time they paid for. In other words, if a User signs up for a monthly Subscription on Jan 1st, and then cancels their Subscription on Jan 15th; technically, they should still be allowed to access the site for another 15 days, and then on Feb 1st, the time they paid for has completely elapsed. At that time, s2Member will remove their Membership privileges; by either demoting them to a Free Subscriber, or deleting their account from the system ( based on your configuration ). s2Member also calculates one extra day ( 24 hours ) into its equation, just to make sure access is not removed sooner than a Customer might expect.

Regarding manually updating the Subscriber ID for users who were manually added: YES, you can do that. When a member cancels their subscription (or a payment fails repeatedly), PayPal will send s2Member an IPN message that includes the Subscription ID. If s2Member can find a matching Subscription ID associated with an existing member, then it will handle that account as per your settings in Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior.

Hi Scott,

I have not observed this or heard of it before. Do you have a test page that you could show us as an example?

Also please download this Server Check Tool, upload the PHP file to your WordPress directory, and then load the URL to the file in your browser. It will run a bunch of tests to determine if there’s anything amiss on the server-side.

Hi Mai,

Yes, you can restrict multiple WordPress Posts/Pages underneath one Membership Level. Then a user can signup and get an account and access those Posts/Pages. If you want to sell access to the videos individually, you can use the Custom Capabilities feature. Then, if an existing member wants to buy access to additional videos, you can sell them a Custom Capability that will give them access to a new video.

Please see the Custom Capabilities video for more information about how this works. If you have any other questions, please let us know.

Hi Hellston,

The only reason you’d be redirected to the Membership Options Page is if you don’t have permission to download the file. So, I’d start with checking Dashboard -› s2Member® -› Download Options -› Basic Download Restrictions. Does the user you’re using to test the download have enough downloads allowed for their given level? Is it possible that user has already reached their max-allowed downloads? If you’re using Advanced Download Restrictions (Dashboard -› s2Member® -› Download Options -› Advanced Download Restrictions), then you’ll want to make sure your download key is correct.

Finally, you may want to look over Common Troubleshooting Tips and Resolving Problems with File Downloads to try some of the suggestions there.

Hi Brian,

If you install WordPress on a different domain (even a subdomain like members.sippclub.com), the two installations of WordPress won’t be able to talk to each other, so if someone logs in on the main domain, they won’t be logged in or have any access to the protected content on the sub-domain.

There’s no reason your theme developer shouldn’t be able to get your theme working, so I recommend going that route.

Hi Tom,

Yes, the Billing Modification forms that come with s2Member Pro allow you to do exactly that. You can present an upgrade form to an existing member (paid or free member) to upgrade or downgrade their account to give them more or less access and as part of that upgrade/downgrade you can modify their recurring subscription amount.

You can also sell Custom Capabilities to existing members on a one-time basis, charging a one-time fee to give them additional access.

Finally, if you want to just sell access to a single page, you can do that through the Specific Post/Page feature, which lets you charge for access to a specific post/page. Once someone completes their payment, they will be emailed a special link that gives them access to that page/post.

Do you have Open Registration disabled in Dashboard -› s2Member® -› General Options -› Open Registration? If Open Registration is not disabled, what happens if you disable the s2Member plugin (make sure Deactivation Safeguards are enabled in Dashboard -› s2Member® -› General Options -› Deactivation Safeguards)?

Hi Veronica,

The s2Member Pro-Forms are styled using s2Member CSS. If you want to style the Pro-Forms yourself, you can disable the s2Member CSS (see How can I prevent s2Member® Pro from loading it’s default CSS?) and then write your own CSS styles for the Pro-Form.

If you just need to make subtle tweaks, you may be able to create additional CSS styles and add them to your theme’s style.css file to override the s2Member CSS (or alternatively, you could embed the custom CSS styles right in the WordPress Post/Page where you’re putting the shortcode).

Hi Tom,

Yes, this is certainly possible with s2Member and there are many other s2Member users who are running s2Member for the same type of site.

You can use the Membership Level system and then restrict certain WordPress posts/pages to those levels (you’d place the videos on those restricted pages). You could also use the Custom Capabilities feature to have even finer control over what access each user has.

While s2Member doesn’t have any shortcodes for listing purchase history, you could certainly use the s2Member Advanced Conditionals (Dashboard -› s2Member® -› API / Scripting -› Advanced PHP Conditionals) to check which access the user has and then show them links to the respective pages.

Hi Genie,

You should be able to use the success=”” shortcode attribute to specify the URL to a custom Thank You page. Please see Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained) for more information.

Hi Joseph,

If you moved from another site, it’s possible that one of your s2Member-generated shortcodes (i.e., PayPal buttons or Pro-Forms) have a custom=”” attribute that contains the wrong site URL. The custom=”” attribute must contain the URL of the site your s2Member installation is hosted on. I recommend checking all of your s2Member configuration and trying to regenerate the shortcodes.

Also, if your PayPal was previously configured for a different site, you’ll want to check your PayPal configuration to make sure none of the settings over there are pointing to the old site.