Raam Dev

Hi Joel,

Could you please share the Clickbank button shortcode that you’re using?

Glad to help, Liza! :)

Hi Joel,

Without more information about your setup, it’s hard to troubleshoot this problem. Could you please explain how things are set up: which domain users pay on and which one they signup on? Have you made any special changes/hacks to s2Member that may affect its normal operation?

Hello Bryant,

Yes, you can use the S2MEMBER_CURRENT_USER_ACCESS_LABEL s2Member PHP Constant to display the current membership level for the logged in user:

<?php echo S2MEMBER_CURRENT_USER_ACCESS_LABEL; ?>

or in shortcode format when displaying on a post/page (remove the spaces after and before the backets):

[ s2Get constant="S2MEMBER_CURRENT_USER_ACCESS_LABEL" / ]

Please see Dashboard -› s2Member® -› API / Scripting -› PHP/API Constants for more examples.

Hi Dan,

You shouldn’t have any problem, but to double-check we recommend installing the free version of the plugin just to make sure. If the free version of the plugin works fine with your theme, the Pro version will work as well.

Hi Boudewijn,

Have you configured s2Member with PayPal or another supported payment gateway?

When you say “no payments are accepted”, what do you mean? Are you getting an error message? If so, what is the error message?

Please provide more information.

Hi Rick,

We’re working towards supporting Stripe in the next major version of s2Member.

Hi Patryk,

There is some other JavaScript on the page that is conflicting with the s2Member JavaScript, probably from another WordPress plugin or even from your WordPress theme.

In situations like these we recommend disabling plugins until you find the one causing the problem. If you don’t want to do that, you could also install the Plugin Organizer plugin, which allows you to selectively disable plugins for a specific page. You could disable all the plugins for your payment page and then see if that fixes the problem.

Hi Chris,

Please make sure you’re fully logged out of s2Member before testing and please clear your browser cache as well, so any cookies/sessions that may have been set are cleared.

If that doesn’t help, could you tell us the exact error and where you see it?

Hi Liza,

Please see my replies below:

1. I saw somewhere there is a capability to link to 3rd party autoresponders, I use trafficwave at the moment (aweber got to expensive) Is there an idiots guide to link to my trafficwave account?

We currently integrate with AWeber and MailChimp. It is possible to link with 3rd part email services, but you’d need to handle the custom coding yourself or pay a programming to do this — there isn’t a simple step-by-step guide to doing such integrations since it would be different depending on the 3rd party.

2. Is it possible to have members subscribe to a specific email course and have only that web content available?

s2Member allows you to integrate with a specific email list for each s2Member level. To separate each course and its corresponding web content, we would recommend using an s2Member level for each course, along with a Custom Capability that associates the content with that course. Then, when you create pages/posts on your site you would tag that content with the corresponding course custom capability (e.g., “course1”) and only those members who have been given the “course1” custom capability would be able to access that web content.

You can learn more about Custom Capabilities here.

3. I like the idea that I can allow downloads for specific member levels, that was something I was planning, but I would also like to offer a buy it now for each product regardless of member level eg:

On sales page would be 2 options;
a) one off buy now
b)register/upgrade to receive 1 free product per month (different products per member level)

Is this possible? how?

Yes this is possible, however you’d need to create duplicate content pages: one for membership content and one for buy now content. Due to the way restrictions work, you cannot sell membership-only content as a Buy Now transaction. If you want to offer both, you’ll need a page that is restricted to a level (for members) and another page for selling as a buy now (one-time transaction).

4. I know I can set download limits for each membership, but can I specify limits for categories, so for example limit to 1 theme, 1 plugin, 1 course per month, or would it be easier to leave limits open and drip feed downloads. If either is possible how please.

You can restrict certain categories to specific s2Member Levels in Dashboard -› s2Member® -› Restriction Options -› Category Access Restrictions, however there is not currently any way to restrict categories for a specific amount of time (unless you simply offer an account with 1 month access… the account would expire and access to the category would be removed).

Glad to help! :)

Hi Natasha,

If you use a level for each course and don’t want higher levels to see the content of lower levels, then you’ll need to restrict content with a Custom Capability that is specific to that level. If Level 1 content has a ccap called “level1”, for example, and Level 2 users don’t have the “level1” ccap, then they won’t be able to see the Level 1 content, despite being a higher level.

With regards to the login redirect: Yes, this can be accomplished using a little PHP code on the single Login Welcome Page. The PHP code would use the s2Member PHP Conditionals (Dashboard -› s2Member® -› API / Scripting -› Advanced PHP Conditionals) to check the level of the current user and it would then redirect them to the correct page. You can see an example of this here.