Bruce

I am using API/Tracking and I used %%initial%% for the sale amount instead of %%regular%% which is why I was getting the $0 sale.

Oh okay. Thanks for the update!

Let us know if you have any other issues. :-)

I got your details.

It looks like the plugin Adminimize is causing this to me. Do you mind if I turn off a few plugins momentarily to see if I can narrow down the problem to a specific plugin?

Can you please confirm that RRA is stored only in Paypal at the time of purchase? Can you please also confirm that the only solution to this problem is manually configure all these accounts one at a time on paypal?

I can’t say I know exactly how to change this value within PayPal. You might need to contact PayPal to find out how to accomplish this. However I can tell you that this is the only place that this value is considered and stored. If you can change this within PayPal then it will affect s2Member’s processes as well.

s2M said how to use replacement codes-I do and no result.

I’m not sure what you mean by this. Could you clarify where you’re using these replacement code, please?

Anyway, all users will log into the dashboard and that is it :(

Could I get a Dashboard login to your site to see what’s going on here? It would also be great if you could send a Level 1 account so I can test with a non-admin User.

You can send those details here: s2Member® » Private Contact Form

Thank you for your inquiry.

As I understand it is possible to create coupons with s2member for people who want to buy my course. But as in my country Paypal Pro is not available (authorize.net is not an option) is there any way (plugin, script?) that makes it possible that I can offer coupons to my custmers by using standard Paypal payments or express checkout?

Coupon Codes are available any time you’re using a PayPal or Authorize.Net Pro Form. As gone over in this FAQ you can use Pro Forms even without PayPal Pro, and in turn use Coupon Codes even if you can’t use PayPal Pro:

Pre Sale FAQs » To use s2Member® Pro Forms, will I have to use PayPal® Pro?

And how do coupon codes look like? Can I define by myself a code like “35OFF”? And can I create multiple coupon codes (like one for each of my affiliates)?

Yes and yes. s2Member lets you set up custom coupon codes, and there is a special section for dynamically-generated affiliate coupon codes as well. Here’s a screenshot of the coupon code setup field (click to see full image):

And here is a screenshot for making affiliate coupon codes:

I need the following functionality:

1. Orders management – I need to be able to manage an order as well as payments. s2Member only keeps track of what level a user has paid for. If a user pays for multiple levels, it only keeps track of the most recent subscription.
2. Multiple subscriptions/orders – I need to be able to manage/track multiple subscriptions/payments/orders per user. s2Member doesn’t allow this.
3. Payment history – I need to be able to view and provide the user an order history as well as payment history. s2Member can support this if I program it and I know this is something you are working on for the next version which is supposed to come out later this year, but I cannot wait that long.
4. Out of the box reports. I need various reports (that I do not have to program myself). s2Member does not provide this.

While s2Member does not support tracking this information (for security reasons) you can get this information with s2Member’s API Notifications.

See: Knowledge Base » Building An API Notification Handler

We do not advertise the ability to track payment history or generate reports anywhere on our site. If you take a look at our Refund Policy we only provide refund if:

However, we will consider a refund within the first 30 days of your purchase, if you are unable to install a Product. Or, if the Product fails to perform basic functions, as designed. And, you HAVE already worked with, and followed all advice presented by our support team, in an effort to resolve these issues. Any refunds that are processed, will be granted at the sole discretion of s2Member®.

I hope you understand the reasoning behind this, as s2Member is non-tangible, irrevocable, digital good that can’t simply be returned we cannot just provide refunds because the plugin does not do something that we did not advertise.

Thanks for your understanding.

Thank you for your inquiry.

I’m very sorry for the delay in response. I missed this thread until now.

Say the levels are bronze, silver and gold,
where a user that is not logged in sees only excerpts of all the content,
bronze has access to the full product A,
silver has access to A+B and
gold has unlimited access.

We are desperately looking for a system to integrate into our WordPress site to create such a membership system.

Yes, you can accomplish most of this with s2Member. You will want to restrict your Posts/Pages with your summaries with s2Member level 2 (or Silver Level), your product downloads with s2Member Level 1, and your 8-page summaries with s2Member Level 3.

With this you can sell access to s2Member Level 1 for Bronze Users, and they will then be able to download your product using s2Member’s Download Options:

Dashboard -› s2Member® -› Download Options -› Basic Download Restrictions

s2Member Level 2 will Correspond with the content that Silver members should have, and Level 3 for Gold Members.

As for your excerpts, this will need to be done with Advanced PHP Conditionals and you may need a Developer to accomplish this. s2Member does not have the ability to accomplish this itself, sorry. That’s something that has to be done on the theme level.

Thank you for reporting this important issue.

Would you mind if I took a look at your site? You can send login info here:

s2Member® » Private Contact Form

Thanks for your patience.

At this point I see that you’re still working with us to go over some problems you’ve had in one topic. I’m very sorry you’re having problems. If you’d like us to help you out with fixing any of these, let us know in the forums. I’m seeing that Cristián last spoke with you 5 days from now and we have not received any word back from you.

I would ask that you review our refund policy here to see what we will and will not give refunds for:

s2Member® » Terms » Refund Policy

For now we have to ask that you work with us to resolve your problems, as s2Member should work just fine with your installation of WordPress as far as we know.

However, I continually run into roadblocks from limitations of the software and incompatibilities.

What roadblocks?

Thank you for your inquiry.

Is there an easier/better way to do this?

This idea is the easiest way to get this working for you:

We can do this automatic with clear the restriction option and add a new code when people open single content. But your requirement (80 words) is not easy.

What you’d do is edit either your theme’s page.php or single.php file (depending on what your theme uses for displaying these Posts/Pages), and use s2Member’s Advanced PHP Conditionals to decide whether to show the first 80 words of the Post, or the entire post.

See: Dashboard -› s2Member® -› API / Scripting -› Advanced PHP Conditionals

The idea of grabbing a “snippet” of a Post is not that uncommon, and your developer can probably find examples on how to do that pretty easily. You only need to accomplish that, and decide when to use it. Here’s some psuedo-code for this, assuming that you’re wanting Users to be s2Member Level 1 or higher to see full Page content:

<?php if(!current_user_can('access_s2member_level1')) /* If the User can't access s2Member Level 1 or higher... */ { ?>
	...then we show the snippet.
<?php } else { ?>
	Otherwise we show the whole page's content.
<?php }?>

Got your details.

I’m taking a look now.

When payment is done, clickbank send to the customer an email with bill informations. This email contain the following link : “Click here to get you product…” (or something like that, mine is in french) http://accounts.clickbank.com/goto/?51ee88a5CP3NF7XE

This link redirects to a return URL of s2Member’s for a specific transaction. The URL that the User is sent back to changes from transaction to transaction, so s2Member can tell transactions from one another. If anyone has accessed the URL before they are sent there, it will throw this error.

I can’t tell you exactly what the problem is, because I’m not sure how you’re generating these links. But that is the reason you’re getting this error.

Thank you for reporting this important issue.

Here is the link, perhaps you can check it and verify that I am not crazy (or perhaps I am):

I can verify that you’re not crazy. I got through to this page. Would you mind screencapping your setup here, please, and sending us a link to the image?

See: Dashboard -› s2Member® -› General Options -› Login Welcome Page