Bruce

Bonnie,

Usually this is caused by extracting the files into another s2member-pro folder. So when you upload the folder via Filezilla, the s2Member Pro files got put under /wp-content/plugins/s2member-pro/s2member-pro. Can you check if that’s the case? Otherwise, can you fill out this s2Member® » Private Contact Form so we can take a look?

Hi there,

I want to set up a membership where:
Membership 1: Can see 1 but not 2, 3
Membership 2: Can see 2 but not 1, 3
Membership 3: Can see 3 but not 1, 2
Membership 4: Can see 1, 2 and 3
It looks like this can be done with custom capabilities, still a little fuzzy on how to set it all up but it seems like it can be done. Also if this has to be done with custom capabilities that requires purchasing the s2 Pro add-on, correct?

Custom capabilities are available in both the free version of s2Member, and s2Member Pro. In this situation you are correct in that custom capabiltiies (ccaps) should be used, as Membership Levels are hierarchical, and any level # that is higher than another will have access to the lower levels.

These 1, 2, and 3 are going to be categories that get selected on posts. Basically I am going to make multiple post each day and post them under the appropriate category. and then only the certain membership levels could see whatever category they are allowed to see, correct? I’ll figure out how to set it up later since this is just a pre sale thread.

Under standard circumstances, you’d want to set this up under Dashboard -› s2Member® -› Restriction Options -› Category Access Restrictions. However, because you’d need to use ccaps, you should check out this video (I’ve skipped to the part where Jason goes over this functionality):

Video » s2Member (Custom Capabilities)[2]

Hi Susan,

Yes, this is possible. You’ll want to select Yes ( editable after registration / invisible during registration ) when creating your fields under Dashboard -› s2Member® -› General Options -› Registration/Profile Fields in the field labeled Allow Profile Edits.

Hi Andrew,

To upgrade users, you can use the info in this post to hook into Formidable Pro:

Knowledge Base » Changing Roles/Capabilities via PHP

I’m not familiar with Formidable, but the plugin should have a way to hook into the processes of saving the info from the forms. If not, you can also install a PHP Execution plugin, and add some PHP code to check if certain forms have been filled out. You’ll want to use something like Firebug for Firefox to find the HTML form’s name attribute.

Alex,

Not sure where to find the PDT logs. Are they paypal-rtn or paypal-api?

paypal-rtn

Hi Jill,

As I mentioned in my last reply, the correct way to do this would be to set up level restrictions on the pages that you’re trying to restrict. Based on what you’ve said, my guess is that restricting by level is causing an issue because of how you are presenting the pages with your videos in them. You must not be using an iFrame to grab this data, but rather grabbing the post’s data directly. Therefore you’ll either need to change the way you’re handling this so that s2Member can process access restrictions by actually having the user go to the page rather than into a popup, or perhaps create a template specifically for these popups within your theme.

Otherwise, if you’d like a quick fix, try protecting your videos with Dashboard -› s2Member® -› Download Options -› Basic Download Restrictions. Use the info under Dashboard -› s2Member® -› Download Options -› Advanced Download Restrictions to allow the videos you’d like to be free to be accessed without permission.

Hi Dimitrios,

I’ll put in a request for a feature for this in the future. In the meantime, I’ll ask if there’s a way to extend this another way.

Hi Terry,

s2Member doesn’t have features available to import users to MailChimp. You’ll need to user MailChimp’s funcitonality to do this. This link might help:

http://kb.mailchimp.com/article/how-do-i-create-and-import-my-list

(2) Also, when new subscribers sign on how can they then be automatically directed/placed into my MailChimp subscriber List? (3) I have yet to find a way to access my custom email & newsletter templates and use them directly from S2 Member or MailChimp.

You should check out Dashboard -› s2Member® -› API / List Servers -› MailChimp®. s2Member uses the MailChimp API to send the user’s data to MailChimp as they are created. Your users gets signed up to whatever list that you have set up here, and you control all of this from MailChimp.

Hi Robert,

I am not a programer. I don’t want to be one either :) I will let you experts do that stuff. Please assume I’m just a regular user and do not have such experience. I don’t think I should have to know code to use software.

thus, How do I run that ck tool? I need some hand holding to get this done.

I understand. This troubleshooting doesn’t require any knowledge of code, and if it comes to that I will let you know exactly what to do. To run the Server Check Tool, you’ll want to upload the unzipped file into your webserver via FTP and then go to the URL where it’s at. The file’s name is s2Member-check-my-server.php, so you should navigate to http://yoursite.com/s2Member-check-my-server.php

Thanks for the info, so it sounds like I just have to set it up as s2members suggested by default and that’s it, right?

No other action required from me. Is this correct?

Yes that’s correct. s2Member should work fine along with another plugin using PayPal’s IPN/PDT processes.

Try this post:

Knowledge Base » Force Terms & Conditions agreement

So what if I want to also offer a global option–a monthly plan, for instance, that accesses ALL areas? I tried making that level2, but it still didn’t give access to the ccaps.

You’ll need to add all of the custom capabilities that the user needs to this form that is level 2. s2Member doesn’t currently support this kind of functionality.

Hi Alan,

I see that you’re right about s2Member only checking this value through JavaScript. I’ll ask Jason about verifying through PHP.

Thanks for your patience.