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cassel


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Posted: Tuesday Jul 31st, 2012 at 11:03 am #20809
cassel
Username: cassel

I “THINK” you can get the process somewhat shorter than what you got although not as clean as you wish (experts, correct me if i am wrong).

The pro version includes a login widget and i think it can be used to register too.
The login widget has an option to direct the person back to the page they were (i think i tried that last year)
And under Registration/Profile Fields & Options > Allow Custom Passwords during Registration? you can save the step of having the password sent to them

If these steps could be cut down, maybe the process will be more convenient and could meet your needs?

Posted: Tuesday Jul 31st, 2012 at 10:48 am #20808
cassel
Username: cassel

I am confused then.
If i want to use Express checkout with proform, i have to disable the credit cards (as stated above) but if i make paypal optional (in express checkout), how can do so as only paypal is left?

Then

Starting with s2Member Pro v120608:
http://www.s2member.com/changelog/#s2-changes-v120608
It became possible for customers to checkout through PayPal Express Checkout, with ONLY a credit card, so long as the purchase does NOT include a trial period, or any recurring charges. In other words, it works with “Buy Now” purchases only.

So, what can be done if i want
1- use the pro-form (so i can use coupon)
2- use Express Checkout (dont want to pay for Paypal Pro… yet)
3- make Paypal optional (some countries cannot have paypal)
4- use it for a subscription payment (recurring)

Once it is clear in my head, it will be fine, but it still has to get to that point first!

Posted: Monday Jul 30th, 2012 at 12:03 pm #20690
cassel
Username: cassel

Finally, on the FIFTH call, i learned that Express Checkout was already enabled because… it automatically is set up as soon as you have a business account! Talk about a way to NOT be clear!

I had it enabled since before i used s2M!

Jason, in the documentation where s2M mentions the Express Checkout, maybe it can also mention that if one has a business account, they dont need to do ANYTHING else to have it. It does not have to be enabled in any way… it already is.

Posted: Monday Jul 30th, 2012 at 9:29 am #20677
cassel
Username: cassel

Yes, Steve, you can do that with custom capabilities. Each “purchase” could grant a custom capability called either “productA”, “productB” or “productC” and then the client would be able to see anything that is reserved to those who have that custom capability.

Check these out:
Dashboard -› s2Member® -› API / Scripting -› Custom Capabilities
Dashboard -› s2Member® -› API / Scripting -› Custom Capability and Member Level Files

Video » s2Member (Custom Capabilities)
Video » s2Member (Client Portals?)

Hope it helps.

Posted: Monday Jul 30th, 2012 at 9:20 am #20676
cassel
Username: cassel

Next step. Called back but i need to talk to an Integration support staff member (they are only opening in 2 hours). From what the Merchant service support staff (that is different from customer support) i need to enable Express Checkout IN MY SHOPPING CART PANEL. I kept telling her it is NOT a shopping cart, and it will accept it when it is enabled but it is not to be enabled on MY end, but on Paypal end.

Still nothing more. Got to wait another 2 hours to possibly get something more useful!

Posted: Monday Jul 30th, 2012 at 8:57 am #20673
cassel
Username: cassel

This is getting ridiculous. I called customer service again this morning, and apparently i was too early for tech support (they are based on the west coast and i am on the east coast). The customer service sent me to a totally different page that is, apparently, for developpers!
https://www.x.com/developers/paypal/documentation-tools/getting-started-guides/express-checkout-api
I mean, they keep giving information on how to set up a Paypal button for express checkout. But that is NOT what i need!

When i end up figuring this thing out, i will let you know WHERE to go and you might want to include that in the s2M documentation (since s2M works with the Express Checkout, one might need to know how to configure it!)

Posted: Sunday Jul 29th, 2012 at 11:36 pm #20642
cassel
Username: cassel

I have phoned customer support but the person was of no help at all. She said to contact tech support on Monday. It seems like it is supposed to be simple, yet it was a total waste of time. Navigation has always been painful in Paypal site, but now, it is ridiculous.

I guess i will call tomorrow.

Posted: Sunday Jul 29th, 2012 at 8:01 am #20602
cassel
Username: cassel

I cannot find Merchant Tools, i find Merchant Services. From there, i have Express Checkout, but that is the start of the nightmare as everything is turning in circles.

Posted: Saturday Jul 28th, 2012 at 4:26 pm #20559
cassel
Username: cassel

Ok, i might be blind, but i cannot find how to integrate Paypal Express Checkout. I find the page where it explains the features and such, but nowhere can i find any info on HOW to do it, or where.

Anyone with that info can point me to the right direction?

Posted: Saturday Jul 28th, 2012 at 2:41 pm #20557
cassel
Username: cassel

John, depending on your membership format, you could take advantage of the menu items being visible as a way to tease prospective members, and once they try to reach the protected pages, using conditionals, you could invite them to register/buy into your membership.

Again, depending on your model, it might not work.

Posted: Saturday Jul 28th, 2012 at 9:57 am #20533
cassel
Username: cassel

Philip, how abut a little workaround for this. Just beside or below the button, you might want to add (in small prints) a message to the users like
“if you are already registered, please log in before upgrading”

I am considering doing that myself because i have also an issue when it comes to custom capabilities when an existing member makes a purchase while logged out.

Posted: Saturday Jul 28th, 2012 at 8:56 am #20526
cassel
Username: cassel

Ah!!! Thanks. Yes, that would answer my question.
Now, just as an additional question, and it is only slightly related: i have another site, which is an online store in zencart. It is already configured to use the regular paypal. If i enable Paypal express checkout for my s2M site, will it affect the other site? My guess is no, since from your answer, it needs to be configured to a specific way to use the express checkout and if i dont change anything in my current store, the Paypal will be used the same way.
Could you confirm?

Posted: Saturday Jul 28th, 2012 at 4:46 am #20498
cassel
Username: cassel

I meant for using the pro-form without requiring a Paypal account. Jason had poste this in another thread:

Starting with s2Member Pro v120608:
http://www.s2member.com/changelog/#s2-changes-v120608
It became possible for customers to checkout through PayPal Express Checkout, with ONLY a credit card, so long as the purchase does NOT include a trial period, or any recurring charges. In other words, it works with “Buy Now” purchases only.

That is what i was refering to.

Posted: Friday Jul 27th, 2012 at 5:10 pm #20447
cassel
Username: cassel

I think i can answer a couple of your question, simply by having used s2M for a bit, but i am not techie.

1. Membership Sign Up.
How can I force users to signup for membership and setup the subscription but not take any money for 30 days? In setting up the subscription is the WP account then also created automatically or is this a separate process?

In creating a Paypal button, you get many possible options, and among them, you can set up a trial period (which could be from 1 day to 5 years) that can be free or at any price you choose, and then, the recurring payment would kick in.

2. If I am unable to get new users to signup and setup monthly billing to occur in 30 days how can I set things up so the system prompts the user to setup the payment. Can a free account expire in 30 days? I did try to see in the config if this was possible but I can not find how to do it.

You can probably use a conditional. Something like this:
– get your subscription either a name or a level (depending on what you offer)
– if the user does not have the name (which would be a custom capability) or the level you want, you can have a particular button or message stating “please sign up/register for….”
– if the user already has the correct subscription, that message or button would not appear

I dont think a free registration can expire.

3. Once a user has an account how can I make it possible for them to manage their subscription. I can see how to allow them to change their email address and password but not any subscription options.

That part i dont know so maybe a more experience member might answer this.

Posted: Friday Jul 27th, 2012 at 2:34 pm #20422
cassel
Username: cassel

You made my day, week… Just what I am trying to do. And I am using Headway. So this is done with Headway and S2Member?

Yes, this is Headway 2.x and s2Member.

Posted: Friday Jul 27th, 2012 at 1:55 pm #20416
cassel
Username: cassel

Maybe it has to do with blog posts instead of separate pages? I know when i started, i kept looking for where to set the tags on the pages, while it was on posts. I am not using posts for this.
You can visit my site if it can help: http://scrapbookcampus.com

Posted: Friday Jul 27th, 2012 at 1:19 pm #20412
cassel
Username: cassel

I do not know about the functions.php, but i regularly use custom capabilities, and in different ways. Here are some examples:

I have one course called Elements, and all the pages require the user to have “elements” as a ccaps to access them. When i add a new tutorial every week, i dont have to do anything more than set the required ccaps as “elements” and all those with that ccaps in their subscription will be able to access them. I have currently 55 such pages.

I also have workshops. Each workshop can be purchased separately. So each workshop is assigned a ccaps like “workshopmay2012” or “workshopjune2012”. So when the user purchases a package, only one ccaps will be given, so he will be able to access only that one workshop, even if i have 10 others.

The main difference i have from what you are mentioning is that my tutorials and workshops are on separate pages and not posts, so i dont have to bother with tags and categories.

Hope it helps. If not, just ask again.

Posted: Friday Jul 27th, 2012 at 9:56 am #20401
cassel
Username: cassel

Thanks. I believe I found a way to do it without going through coupons. :-)

Would you mind sharing your workaround? I might be interested in that too.

Posted: Friday Jul 27th, 2012 at 9:53 am #20400
cassel
Username: cassel

For example a user checks out using the shortcode [… level=”1″ ccaps=”cap_one” …] and then comes back later and checks out using [… level=”1″ ccaps=”cap_two” …]. Will this give the member both ccaps?

From my experience, yes, both ccaps will be listed (you can have an infinite number), however, if the member makes the purchase without being logged in, the ccaps will NOT be added automatically. So far, it is a bit of an annoyance as i have that happen often as i have several ccaps packages and if a member makes a second (or third, or fourth) purchase, without being logged in, the member does NOT get access immediately as i have to go in and add the ccaps manually.

I am not sure if using the pro-form from s2Member pro would solve the problem as i am not using it, and i am not using it due to previous Paypal oddities. I think it changed though, i have not checked yet.

Posted: Monday May 28th, 2012 at 11:05 am #14820
cassel
Username: cassel

Good luck. I dont know anything about your site, or your content so i cannot guarantee it will work (not even sure it will work for me as i am still just starting, but i am hopeful).

Posted: Sunday May 27th, 2012 at 12:34 am #14740
cassel
Username: cassel

Oh, right. I was thinking of matching Paypal for recurring customers, but of course, there are also the previously-registered ones who had not made a purchase. See why it is not MY department!

I do wonder, however, which one is loosing more:
– requiring extra middle step to make sure the user is registered/logged in before checkout
– getting customers to complete transaction and be stuck outside the ccaps until they contact the owner and get it changed manually

Hum…. you either get someone annoyed before checkout, or pissed after! That is the question!

Posted: Saturday May 26th, 2012 at 11:52 pm #14734
cassel
Username: cassel

Maybe the other solution would be in the coding side and have the Paypal account email checked against the users in the database. That would skip the double (or triple) steps added on the user end, and would accelerate the funnel by not dropping people in that middle part!

But that is totally out of league (but if you want to test something with my site… give me a call!)

Posted: Saturday May 26th, 2012 at 8:58 pm #14726
cassel
Username: cassel

I think most online stores would work like you describe. I have a zencart store and that is exactly what it is. Basically, you have to log in or create an account BEFORE you can hit the final “Confirm” button. A bit like the store asks for your address before you complete the purchase, which makes sense: what if something happens between the checkout and the “registration/login”? We’d have an order in limbo, a Paypal transaction possibly going through for a customer we dont know. I guess that is why it runs that way.

I could see something like this:
– customer wants to make purchase (in s2M), and click the Buy Now button (or whatever it is)
– s2M sends the user to a special page with “Please log in or create an account” page
– and there would be a button for Complete the transaction (in whatever wording we want)

Maybe it can be done… indirectly, on my own??
– i can have my Buy now button linked to a “login/register” page with a conditional:
1- if the member is already logged in, skip to go straight to Paypal OR have an additional button to “Confirm purchase” to complete the transaction
2- if the member is not logged in, display the invitation to login or register
– make sure the member gets back to the exact same page after logging in or registering
– once the member is logged in, have the “Confirm purchase” button available to go to Paypal as expected

Do you think it is feasible? (even by me?)

  • This reply was modified 4 years, 7 months ago by  cassel.
  • This reply was modified 4 years, 7 months ago by  cassel.
Posted: Saturday May 26th, 2012 at 8:16 pm #14720
cassel
Username: cassel

Definitely so, Cristian. Add my vote for that. Since my site (and probably most sites too) has content that is also accessible to non-registered members, there is really no need for the current customers to always be logged in, especially to have them make a purchase that is also offered to all viewers.

Maybe it can work a bit like when you go to a store, make a purchase, and THEN, they ask you if you have an Air Miles card, or whatever. The customer is not required to get it out BEFORE they reach the checkout! ;)

Out of curiosity, would it still be the same “problem” if using the pro-form?

Posted: Saturday May 26th, 2012 at 7:58 pm #14717
cassel
Username: cassel

Ohhh… i sure can add a little mention where the Buy Now button is about this, although i hope this wont be necessary in the next version. I find it will add extra steps for the user if they have to always be logged in if they want to make a purchase (if they already registered). Can you confirm that this will be addressed in the next version??

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