Jason (Lead Developer)

Thanks for the follow-up :-)

On your installation this error is caused by an invalid PDT Identity Token.
Please see: Dashboard -› s2Member® -› PayPal® Options -› PayPal® PDT Integration

Please let us know if problems persist :-)

Thanks for the follow-up :-)

No, that’s normal to have that; so long as they are loading up. It sounds like they’re not though :-( Please submit a Dashboard login and we’ll run diagnostics on your installation for you.

Please use: s2Member® » Private Contact Form ~ Thanks!

@ Jason eH Thank you for the KUDOS :-)

Details received. Thank you!

~ Investigating now.

Thanks for your inquiry. ~ We appreciate your patience :-)

The error that you’ve reported comes from ClickBank, and I’m seeing this error even on the default checkout page. See: http://1weekpas.janbella.pay.clickbank.net/

Please check Product ID# 1 in your ClickBank acct. and confirm this Product is still active. Thanks!

Thanks for the follow-up :-)

Running tests now. Please stand by. Thanks!

Thanks for your inquiry. ~ We appreciate your patience :-)

We find the quickest way to resolve this issue, is to check your s2Member® log files.
See: Dashboard -› s2Member® -› Log Files (Debug) -› s2Member® Log Viewer

If you need assistance with this, please post a Dashboard login privately so we can investigate.
Please use: s2Member® » Private Contact Form

Thanks for your inquiry. ~ We appreciate your patience :-)

You can provide logged-in Users/Members with a link to /wp-signup.php
On a Multisite Network, this URL will change in functionality, for logged-in Users/Members. Allowing them to create as many Blogs on your Network; as your s2Member® configuration allows.

See also: Dashboard -› s2Member® -› Multisite (Config)

Thanks for the heads up on this thread :-)

1) Inability to modify confirmation email. When we change the settings it redirects to our homepage and the settings arent saved.

2)Success page redirects to our membership options page after setting shortcode to success=”thank-you”, which had previously worked on our staging site.

This sounds like mild database corruption (an incomplete migration). I would suggest that you go back to the developer that assisted you. This really falls outside the scope of our support. It sounds like your database did not get fully migrated over; or something was corrupted during the transition in some way.

Thanks for the follow-up :-)

Please post a Dashboard login privately and we’ll inspect your log files overall. Maybe we will spot something for you. Thanks! Please use: s2Member® » Private Contact Form

Thanks for your inquiry. ~ We appreciate your patience :-)

Are you running WordPress® from a sub-directory perhaps?
If so, did you move or copy the index.php file? Please review this article in detail.
See: http://codex.wordpress.org/Giving_WordPress_Its_Own_Directory

Please let us know if problems persist :-)

Thanks for the follow-up :-)

Thanks… I’ve reached out to PayPal with the logs, so we’ll see what they say. Yes, I knew you didn’t do phone support, but this thread has been going on for quite a while now (a month!), and your “priority” customer support seems a little sluggish, especially when it comes to taking a business back online :-/

Our average response time is 24-48 hours; tickets are answered in the order they were received. Please let us know what PayPal® reports back with. If s2Member® is not granted permission to make API calls, there’s not much we can do (for now). Once s2Member has permission, you should have something to report back with.

Now, another question. Do we need to be using PayFlow’s hosted checkout pages? I’m guessing we don’t since all of that information is being requested and then posted via the shortcode registration form, but I figured I’d ask since it seems like something’s just not right here.

No, you won’t need to use hosted checkout pages with Pro Forms. Pro Forms keep things on-site; so that everything is processed through payment gateway APIs.

The only exception to this, is with PayPal Express Checkout, where a customer chooses to pay you with PayPal; and they intentionally leave your site to complete checkout via PayPal.com.