Jason (Lead Developer)

Thanks for the feature request! We are working hard to make some new things possible, and this is certainly on our list. However, right now the only way to use Coupon Codes with s2Member is via Pro Forms. You can integrate Pro Forms with Express Checkout (via PayPal Standard), with PayPal Pro, or with Authorize.Net.

If i have to use the pro-form to use the coupon, can i still use the standard paypal account?

I’m sorry, no. PayPal Standard checkout occurs on the PayPal side, and there is no API for s2Member to connect with. PayPal Express Checkout is possible with Pro Forms, but not PayPal Standard (i.e. PayPal Standard works with Payment Buttons), which are not currently compatible with Coupon Codes.

Your best bet is a PayPal Pro account, or an Authorize.Net account. These more advanced solutions offer a greater degree of flexibility overall. I think you’ll find that “Button” integrations are too limiting for your needs.

@Stephen Webb

I installed the update today and it crashed my site. Internal Server Error on all pages. WP v 3.3.1.

Are you running Apache v1.x? Please upgrade to s2Member v120219 or higher.
See: http://www.s2member.com/changelog/#s2-changes-v120219

Hi there. Thanks for the heads up on this thread.
In your PHP, set the Paid Subscr. ID to a unique value each time you generate a link please. s2Member will only allow each Paid Subscr. ID to register one time (this is security against duplicate registrations from the same customer). See also: http://php.net/manual/en/function.uniqid.php

$link = c_ws_plugin__s2member_register_access::register_link_gen ("none", uniqid(), $_SERVER["HTTP_HOST"], $_GET["register_level"], false);

Hi there. I’ve just read over this thread.

“Register For This Site” rather than something like registration successful.

With AliPay, registration of a Username/Password occurs after the purchase. So this message would be expected. One the customer completes checkout, they’ll choose a Username and register for paid access. They should also get an email from your installation of s2Member.

I mean I can receive them in Chinese. I don’t really think it’s the Chinese though, because I just tested it again, with all the Chinese removed from the title and email body.

Sorry, I’m not sure I understand exactly. So you are getting the emails? It sounds to me like there could be a mixture of things going on here. I’d start by investigating your server error logs for anything related to email or string parsing. With Chinese characters in the mix, some servers might need tweaks to make this jive with the installed MTA. It sounds like you’re seeing sporadic behavior (some work, some don’t), so looking at the error logs on the server would be the next step that I’d take (i.e. try to make sense of what’s actually the underlying cause).

Some ideas that come to mind…
1. The PHP Mailer class that WordPress depends on is choking on special chars in the “From” name?
2. The PHP Mailer class that WordPress depends on in choking on special chars in the “To” name?
3. There are other plugins installed that are causing PHP errors in your PHP or Apache error logs?

There is also a video tutorial that covers this issue here:
Video » s2Member® File Downloads (GZIP Conflicts?)

Changelog:

Inside /s2member-pro/includes/gateways/clickbank/clickbank-utilities.inc.php at line #146 find:

if(!$is_sale || c_ws_plugin__s2member_utils_urls::s2member_sig_ok(http_build_query($s2vars)))

Change to:

if(!$is_sale || c_ws_plugin__s2member_utils_urls::s2member_sig_ok(http_build_query($s2vars, null, "&")))

$s2vars = c_ws_plugin__s2member_pro_clickbank_utilities::clickbank_parse_s2vars(http_build_query($clickbank), $order["txnType"]);

Change to:

$s2vars = c_ws_plugin__s2member_pro_clickbank_utilities::clickbank_parse_s2vars(http_build_query($clickbank, null, "&"), $order["txnType"]);

Investigation completed.

I found that your installation of PHP has a non-default value set in the INI file for:
arg_separator.output = &

Someone has modified your PHP installation in a way that could make it incompatible with several WordPress plugins, so you might ask your hosting company to review this for you. Until then. I’ve added some tweaks to your installation of s2Member to get this working. You should be good now. However, I would recommend reviewing this article, and then change arg_separator.output back the default value of &
http://www.php.net/manual/en/ini.core.php#ini.arg-separator.output

s2Member is now working properly on your installation.

Hi there. Thanks for your inquiry.
I agree. It sounds like there is an email configuration issue on your hosting account. You will need to consult with your hosting provider, and ask them to run tests against your account to ensure the WordPress function wp_mail() is functioning properly.

Also, to answer your question…
Yes. Upgrading to the latest version of s2Member and s2Member Pro is highly recommended.

Also, just to note this…
It sounds like you’ve NOT yet completed the full integration with ccBill. You’ll notice in the instructions provided by s2Member, that you should have User Management disabled on the ccBill side of things. Please review this section of your Dashboard for further information.

Please see: s2Member -> ccBill Options -> Account Details

(click to enlarge screenshot)

Thanks for the heads up on this thread Raam.
I’m sorry for any confusion. However, actually, that is NOT the case.

s2Member Pro Billing Modification Forms do not depend on the Silent Post integration with Authorize.Net in this regard. You will want to have Silent Post enabled with your integration, so that s2Member can receive payment notifications from Authorize.Net, but upgrading from one Membership Level to another via Pro Forms is not dependent upon this aspect of your integration.

Perhaps you were testing the site in a way that restricted access to only certain IPs? Or anything like that? Perhaps you require a special cookie to access your site during development?

Ultimately, all transactions are processed together using s2Member’s core PayPal processors, which are an internal core functionality for s2Member. If this happens again, please take a look inside your logs directory, for anything that looks odd inside: /s2member-logs/ authnet-api.log or paypal-ipn.log. The Authorize.Net Pro Form processor will make a proxy connection to s2Member’s core IPN handler. If that fails due to some unknown reason, you might have issues.

If you run a transaction like this, and nothing comes into the core IPN handler (i.e. you have no paypal-ipn.log file), something is very wrong.

Thank you. Details received.
~ This will be investigated on Monday.

Thanks for bringing this thread to my attention.

s2Member is not compatible with Apache v1.x.
You will need to upgrade to Apache v2.0+ please.

Regarding the “Notice: Undefined variable” errors that you’re receiving.
Getting those types of errors would indicate to me that your installation of PHP and/or WordPress is running in full DEBUG mode.

See: http://www.primothemes.com/forums/viewtopic.php?f=36&t=2692
These types of “Notices” are to be expected in full DEBUG mode. You can learn more about this here. I would suggest that you contact your hosting company and ask them two things.

1. Please upgrade me to Apache v2.0+.
(Apache v2.0 has been available since 2004)

2. Please put by WordPress installation into production mode, and disable DEBUG mode.

I think that link you mentioned, which was failing, is within the software application itself, is that correct? I’ll have that updated asap. In the mean time, you can access the Pro Extras ZIP file from within your account at s2Member.com at all times. There you’ll find the latest release of that ZIP.

Thank you. OK, I’ve taken a look at your full reply and I’ve also investigated the results that you came up with from your database. It sounds like all of the data that s2Member needs is available in your database, but for some reason, which is yet to be determined, this data is unavailable to s2Member at runtime. At this point I have to assume this is a plugin conflict somewhere.

Here is why I’ve drawn this conclusion.

So far, I’ve been unable to reproduce it on a clean installation. We have many other site owners running s2Member together with ccBill. To my knowledge, this issue has never been reported before.

In the debug log that you ran for me, I find results like this:

Log1 (last): 
Log2 (last): 1329274603
Log3 (last): 1329274603
Log4 (last): 1329274603

This indicates that s2Member’s attempt to pull details from the database failed, through the core WordPress function get_transient(). The first line “Log1 (last)” should be filled with a timestamp value indicating the last time that s2Member’s ccBill DataLink processor ran. However, each time s2Member’s ccBill DataLink processor fires on your installation, it’s unable to collect this information, and so starting at Log2 (last), it must default to: the current time minus 24 hours (i.e. yesterday).

This is abnormal behavior, and between this odd occurrence, and the issues you’re reporting with IPN Signup Vars not being found either, through the get_user_option() function in WordPress, it leads me to believe there exists a plugin conflict on your installation which is affecting the return values of these core WordPress functions. Perhaps through Hooks/Filters implemented inadvertently (or at the wrong time) by another theme or plugin that you’re running.

s2Member’s inability to pull information that it expects to have available in the database is likely to result in the types of issues that you’re reporting. In fact, this is likely to produce all sorts of very strange behaviors, including many failed attempts to process one thing or another internally.

My suggestion would be to disable other plugins on your installation, and/or revert to the default theme for WordPress. You may also want to post a list of all the other plugins you’re running, so we can review those with you. It’s very difficult to debug things like this when there are many other plugins and/or a custom theme in the mix, but we’ll try to help you identify anything that might jump right out at us, as being something that would likely conflict with s2Member in a serious way.

Alternatively, you could setup a test site where you clone your existing site, minus all other plugins, and set your theme to the default theme for WordPress. However, please keep in mind that any plugin conflicts that have existed on your installation, could have also affected your existing database. So, at this point, cloning the site might not correct all of the issues either, if your underlying database has become corrupt in some way. From what I’ve seen so far, I don’t think that’s happened, but just to be aware of this possibility.

Here it is: http://www.s2member.com/forums/topic/eot-not-working/

Thank you very much. I’ve just finished investigating this as well. Totally our fault, and I’m very sorry for this. I’ve spoken to Cristian/Raam about this. It appears your ticket came into our new Customer Support Forum the day after the launch of this new site, and it was escalated to me. I overlooked your ticket and I’m very sorry about that.

I am happy with the support but please understand how unbelievably frustrating it is finding out months and months later that the software was not doing it’s job. It’s at least $1,000 down the drain. Of the 100 or so people I deleted, 4 of them signed up within a day of getting deleted, after getting 3 – 8 months free lunch. So if I seem snotty and frustrated, that’s why.

Yes, please know that we understand why you would be frustrated. However, there are some things beyond our control also. Let’s work together and find out what’s happening on your installation. If it’s something that can be corrected on our end, we’ll certainly make that happen.

At this point however, there appears to be some abnormal functionality on your end, which is something that really can’t plan for. Right now we’re trying to help you find the source of the underlying cause, which I suspect to be a plugin conflict.

As a next step, let’s take a look at your list of other plugins.
Also, which theme have you built your site on please?