Bruce

My Latest Replies (From Various Topics)
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Posted: Tuesday May 7th, 2013 at 3:42 pm #49395 | |
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The number of failed payments you allow depends on the rra attribute for your Pro Form/Button Shortcode. From the docs
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Posted: Tuesday May 7th, 2013 at 3:31 pm #49394 | |
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It would be empty in the email confirmation because s2Member never received the information from the User. If what I’m thinking is correct s2Member never actually sets the first/last name in the User’s profile.
W3 Total Cache does have an Object Cache. Would you like me to see if deactivating the plugin fixes the issue? |
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Posted: Monday May 6th, 2013 at 11:27 pm #49334 | |
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s2Member’s integration with MailChimp doesn’t integrate the New User Email. This is sent from your server no matter what. You can customize it here: Dashboard -› s2Member® -› General Options -› Email Configuration |
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Posted: Monday May 6th, 2013 at 11:25 pm #49333 | |
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Thank you for reporting this important issue.In my tests this is not the case. The login form’s style is dictated by your theme, so it’s likely that your theme is causing this. Could you try changing to the default TwentyTwelve theme and see if the login form works correctly then? |
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Posted: Monday May 6th, 2013 at 11:11 pm #49331 | |
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I think a more reliable way of accomplishing what you need here would be to do something like this:
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Posted: Monday May 6th, 2013 at 11:07 pm #49330 | |
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Thank you for your inquiry.
You could hook into s2Member’s Billing Update routine and use the information provided here to take the Custom Capability away. See: Knowledge Base » Changing Roles/Capabilities via PHP The best way to do this is to check the global reference to see if s2Member did an update on a User. If you’re using PayPal something like this should work:
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Posted: Monday May 6th, 2013 at 10:56 pm #49328 | |
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Thank you for your inquiry.WordPress does not allow spaces in Usernames. s2Member takes spaces out to keep errors from occuring. If you try to create a user in WordPress’s Dashboard, you’ll see similar behavior, but WordPress will (by default) replace spaces with dashes. |
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Posted: Monday May 6th, 2013 at 10:49 pm #49327 | |
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Thank you for reporting this important issue.
s2Member works best with JW Player, which you can information on here: Dashboard -› s2Member® -› Download Options -› JW Player® & RTMP Protocol Examples That being said with downloads of files, s2Member shouldn’t need a player. It sounds to me like (since these are mobile devices) that they don’t Adobe Flash Player and that’s causing a problem. I don’t know that for sure, but the best thing to do for now is to give Users an option for a direct download link. That should work no matter what, as s2Member follows the guidelines for this and if the device supports downloads it should work just fine. |
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Posted: Monday May 6th, 2013 at 10:12 pm #49323 | |
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Sorry, one of the quotes from my reply got formatted by our system and it made it invalid. I edited the code in my reply. |
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Posted: Monday May 6th, 2013 at 10:09 pm #49322 | |
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Seems to work just fine for me. |
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Posted: Monday May 6th, 2013 at 7:50 pm #49314 | |
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you’ll want to change this line:
To:
That might not fix your issue, but that’s an incorrect link somewhere. If that doesn’t work you’ll want to check your sidebar.php file. |
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Posted: Monday May 6th, 2013 at 7:32 pm #49312 | |
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You can change the email for when a User subscribes here: Dashboard -› s2Member® -› General Options -› Email Configuration I’m assuming you’re having your Users sign up for a free account first, and that’s how they request membership.
In short, nothing. s2Member’s integration with MailChimp is one-way, meaning that s2Member is allowed to give MailChimp information, but MailChimp won’t send information back to s2Member when something happens. |
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Posted: Monday May 6th, 2013 at 7:29 pm #49311 | |
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Thank you for reporting this important issue.Could you post a link to the place this is happening? I’ve never heard of this happening before. |
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Posted: Monday May 6th, 2013 at 7:28 pm #49310 | |
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Thank you for your inquiry.We’re looking at many possibilities for the next major release of s2Member, and this is on our list. However in the mean time we don’t have any plans for adding support for this in the current release of s2Member. Sorry. |
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Posted: Monday May 6th, 2013 at 7:26 pm #49309 | |
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That depends on your theme. I’m guessing this is something that’s built-in to your theme, or is a widget. I’d check your Widgets first and see if those buttons are created there. If they are you should be able to change the URL that way. Otherwise you’ll need to edit your theme’s files. I’d guess that those buttons are created in your sidebar.php file. |
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Posted: Monday May 6th, 2013 at 7:23 pm #49307 | |
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You’ll need to change the URL your theme is linking to. |
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Posted: Monday May 6th, 2013 at 7:22 pm #49305 | |
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It sounds like either the file got corrupted on upload, or there is a network error somewhere. Could we take a look? You can send the information here: s2Member® » Private Contact Form Let us know when you send that. |
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Posted: Monday May 6th, 2013 at 7:21 pm #49304 | |
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It’s possible something got mixed up in your database and something weird got send to a call to something in one of your plugins. I’d recommend resetting everything to defaults and seeing if that helps. |
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Posted: Monday May 6th, 2013 at 7:17 pm #49303 | |
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Thank you for reporting this important issue.We’ll need to see your full log files to be able to tell what’s going on. Could you send us a Dashboard login so we can take a look and see what the problem is? |
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Posted: Monday May 6th, 2013 at 7:16 pm #49302 | |
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That’s interesting. I didn’t look while I was in your Dashboard, do you have any plugins that filter bad queries, or that cache objects? It sounds like this part of s2Member’s form is not coming back to your site for some reason. |
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Posted: Monday May 6th, 2013 at 7:08 pm #49300 | |
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Thank you for the information.I took a look at your site, and it appears that the actual link that’s in your theme is what’s causing this. This is the link:
As you can see, it’s passing the redirect_to variable as your homepage. This will need to be taken out or changed to your Login Welcome Page to work correctly. If you use this link, it works correctly:
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Posted: Monday May 6th, 2013 at 7:03 pm #49299 | |
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Thank you for reporting this important issue.
Could you post a link to the page on which this happening? |
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Posted: Monday May 6th, 2013 at 7:02 pm #49298 | |
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s2Member does not store this information, but you can use some of the constants from Content Dripping to find how many days the User has been subscribed, and in turn when their subscription started. To get the date of next payment, you’ll have to use the last payment date, which s2Member does store. You can get it like this:
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Posted: Monday May 6th, 2013 at 6:58 pm #49297 | |
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Yes this sounds like the issue. allow_url_fopen or cUrl should be enabled. However, s2Member’s Server Scanner should have found that issue if it was a problem. Perhaps they have it enabled but blocked, I’m unsure. However this is definitely the problem. Would you mind sharing what hosting provider you’re using? |
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Posted: Monday May 6th, 2013 at 6:49 pm #49296 | |
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Yes, you should still set up your PDT Identity Token even with Express Checkout. PayPal uses this token to let s2Member know the information it’s receiving when the Customer is brought back to your site can be trusted. Without this you can run into errors with Users not getting upgraded, etc.. |