Elizabeth (Support Rep)

Hello Michele Wong,

Thank you for your contacting the Support Center
Your receipt has been emailed to you.

If you have any questions, please let me know.

Best regards,
Elizabeth

Hello gurdal atlamaz,

Thank you for contacting the Support Center.
Your invoice has just been emailed to you.

Please let me know if you have any questions.

Best regards,
Elizabeth

Unbelievable!

For the last half hour, I am trying to find ONE method to contact you guys, and it’s simply not there!!

Support forum = only for paid members, tried registering, not allowed.

Email = non existant

Phone = nowhere to be found

I mean I not expecting instant support or anything, but c’mon, one decent method to contact you?? Should it be this confusing that I have “add my reply” to get in touch!? Talk about usability!

Support forum for free users is here:
http://www.s2member.com/forums/forum/community/
Pre-sales questions, specific questions about s2Member Pro:
http://www.s2member.com/forums/forum/pre-sale-questions/

Email is available through the Private Contact Form for Paid Customers.

We do not provide phone support.

Your post has been given its own thread in the Community Forum.

Best regards,
Elizabeth

I emailed your account info to you, and had a delivery problem.

The email address that you have on file on your paid account is bouncing.
Please update the email under username gilles777.

Best regards,
Elizabeth

Hello Montaya,

We appreciate your continued business.

Have upgraded to s2Member® Multisite Network Support License. Could accounts please sent a tax receipt.

Thank you for your upgrade, your invoice has been emailed to you.

Best regards,
Elizabeth

Hello Montaya,

Thank you for contacting the Support Center.
Your invoice has been emailed to you.

In order to upgrade from a Single Site license to an Unlimited Site license, please login to your s2Member Pro account, and go to the My Account Tab, from there you will be able to complete your transaction.

If you have any questions, please let me know.

Best regards,
Elizabeth

• This reply was modified 3 years, 11 months ago by  Elizabeth (Support Rep).

Hello Lee,

Thank you for your purchase.
Your invoice has been emailed to you.

If you have any questions, please let me know.

Best regards,
Elizabeth

Hello Jo Waltham,

Thank you for contacting the support center.
Your invoice has been emailed to you.

If you have any trouble, please let me know.

Best regards,
Elizabeth

Hello Amy Mook,

Thank you for contacting the Support Center.
I am sorry your account was not upgraded.

Your account has now been correctly annotated.

Please check your email for further information.

Best regards,
Elizabeth

Hello Ken,

Thank you for contacting the Support Center.
Your invoice has been emailed to you.

If you have any questions, please let me know.

Best regards,
Elizabeth

Hello Ono,

Thank you for contacting the Support Center.
Your message was received and answered.

If you have any further questions, please let me know.

Best regards,
Elizabeth

Hello potsky,

Thank you for your purchase.
Your invoice has been emailed to you.

If you have any questions, please let me know.

Best regards,
Elizabeth