Jason (Lead Developer)

Thanks for reporting this important issue.

To clarify this matter. There is NO configuration of s2Member that would ever allow a user’s profile editing panel to be displayed without that user being logged into your site (e.g. already authenticated). Please make sure that you’re NOT logged into the site when attempting to access this page.

Even if a search engine somehow picked up on this URL and indexed it, it should NOT be publicly accessible. If it is, please reproduce this on a clean installation of WordPress running ONLY the s2Member plugin with the default WordPress theme. If you can do that, please send us a link to the installation privately and we will run diagnostics on your installation to determine the underlying cause. Please use: s2Member® » Private Contact Form

@Rena Hearn

Your private email was received. However, the Dashboard login credentials that you supplied are not working for me. I also tried the FTP credentials you sent over, and they are not working either. Can you please check these details and submit the information again?

Use: s2Member® » Private Contact Form

I noticed in one of the duplicate topics you posted, that you said you were running WordPress in Multisite Mode. Is that correct? If problems persist, please submit a Dashboard login for us, and we’ll run diagnostics on your installation. However, please make sure this installation is running ONLY WordPress/s2Member, using the default WordPress theme. This way we can make an attempt to reproduce the bug you’re reporting.

Please submit your Dashboard login details here privately.
s2Member® » Private Contact Form

Thanks!

Thanks for your inquiry.

~ We appreciate your patience :-)

Thanks for the kudos. Much appreciated!

Yes, certainly possible. Please take a look in Multisite Mode in this section of your Dashboard.
Dashboard -› s2Member® -› Multisite (Config)

Please do NOT allow Open Registration, and do NOT allow any Blogs at the Free Subscriber Level. Instead, you can allow certain Membership Levels only, to create new blogs, up to however many you’ll allow them to create, based on Membership Level.

Thanks for your inquiry.

~ We appreciate your patience :-)

You should have received an email receipt from us. I’m notifying Elizabeth in accounting who will set things straight for you. Please stand by while you’re awaiting a response from Elizabeth.

Thanks for reporting this important issue.

Were you logged in as an Administrator when this occurred? Please try logging out before testing this type of thing. It can get confusing I know, but an Administrator will always have access, regardless of configuration.

Please let us know if problems persist :-)

Thanks for reporting this important issue.

On their account details page, the Automatic EOT field is showing a past date as expected, but their accounts were not demoted to a free subscriber account.

We are using fixed term 1 year purchases, and I just found a setting in PayPal options -> Automatic EOT behavior -> FIxed Term Extensions (auto extend), and this is set to Yes for me.

I’m guessing this causes the non-demotion, correct? Will this now demote all customers that should have already been demoted, or do I need to run a cron for the demotions to take effect?

Having fixed-term extensions will NOT adversely affect s2Member’s EOT System. It just means that IF a customer purchases something new, that new purchase will extend any existing access they’ve already purchased in the past. So for instance, if I pay for 1 year of access to your site (a Buy Now purchase), and then I pay for another year (a Buy Now purchase), I now have a full two years, instead of 1 year from the date of my second purchase.

Regarding this problem you’re reporting. It sounds like s2Member’s EOT System is not actually running via WP_Cron yet, on your installation. If that’s the case, and your EOT Times are already set, as you mentioned they were, the only thing to do is turn on s2Member’s Auto-EOT System via WP_Cron, and anyone that has expired in the past will automatically expire within a day or two after you’ve gotten this corrected.

Thanks for your inquiry.

~ We appreciate your patience :-)

SO… What does it mean… clicks a post/page that contains a cancellation form “that you’ve created”…
what form… how? and do you have any examples?

It means that you’re leading the customer (using a link) to a Post or Page where you’ve inserted the Cancellation Button Shortcode. Upon landing on this Post or Page, the s2Member Shortcode will produce a Cancellation Form for the customer to use. It will be displayed alongside any content you’ve published in that Post or Page. So, if you’d like to dress this Post or Page up further, please feel free to do so.

And if that is the case… for ease… I would prefer to offer TWO methods of unsubscribing, but with instructions: … for the beta Charter Team (prior to Dec. 1) use this button… and for the New Members after Dec. 1… use the submit form below…

You can certainly do that on your cancellation Post or Page. Using the WordPress Editor you should be able to customize this nicely. If you need to condition the Cancellation Form based on the type of membership that someone currently has, or when they first became a member, please take a look at the following documentation in your Dashboard, which covers various aspects of scripting with s2Member. Including Shortcode Conditionals, which might help you here.

See: Dashboard -› s2Member® -› API / Scripting -› Simple/Shortcode Conditionals
See: Dashboard -› s2Member® -› API / Scripting -› PHP/API Constants
See: Knowledge Base » s2Member® Conditionals

Thanks for the heads up on this thread :-)

@ Emmanuel Kimberley

Thanks for the great question and kudos. No, this has not been accomplished yet in any official capacity. We are working on the next major release of s2Member Pro, which WILL support this however. We will post updates on the site when an official release is available. Thanks for the feedback!

Thanks for your inquiry.

~ We appreciate your patience :-)

In order to translate these customizable/dynamic portions of s2Member, you will need to use WordPress filters exposed by the s2Member plugin. Here is an example showing how to accomplish this.

Please create this directory and file:
/wp-content/mu-plugins/s2-hacks.php
(NOTE: these are MUST USE plugins, see: http://codex.wordpress.org/Must_Use_Plugins)
(See also: http://www.s2member.com/kb/hacking-s2member/)

Please let us know if problems persist :-)

Thanks for your inquiry.

~ We appreciate your patience :-)

Great to hear things are going well overall. Thanks for sharing.

The way my system worked previously is we created a private RSS for each person. I have seen this request somewhere in the forum and would like to put it out there just as a request. Does that make sense?

Gotchya. However, can you elaborate just a bit further about how you see this working exactly? I think once I have a better understanding the for idea behind this, we might be able to help you.

Thanks for the heads up on this thread :-)