latest stable versions: v150827 (changelog)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Mike (Volunteer Moderator)

Moderator

My Latest Replies (From Various Topics)

Viewing 25 replies - 201 through 225 (of 326 total)
Author Replies
Author Replies
Posted: Friday Aug 2nd, 2013 at 3:44 am #54740
Moderator

Update: we found a way to reproduce this elusive issue and a fix for the desc error is coming shortly.

Posted: Friday Aug 2nd, 2013 at 12:02 am #54732
Moderator

Sorry im a bit confused, am i expected to create this test install and start adding content until the error appears? This is all getting a bit too hard for this plugin, I have already spent days trying to narrow down the problem to permalinks, unfortunately i don’t have the time to start adding content to a test site.

So the problem is permalinks as I understand it.
Is it not possible to setup permalinks in a test environment and reproduce this problem?
Can you please clarify what you mean by permalinks being the problem? Is this related to a specific permalink configuration in WordPress? What can we do to reproduce this from our end?

Posted: Thursday Aug 1st, 2013 at 11:45 pm #54730
Moderator

s2Member® has a feature that comes very close to what you’re describing.
Please see: Dashboard -› s2Member® -› PayPal® Buttons -› Registration Access Links
Or: Dashboard -› s2Member® -› PayPal® Pro Forms -› Registration Access Links

Posted: Thursday Aug 1st, 2013 at 11:43 pm #54729
Moderator

This is possible w/ s2Member® Pro.

Please see this article for some ideas: Knowledge Base » Login Box Like s2Member.com?

Posted: Thursday Aug 1st, 2013 at 11:39 pm #54727
Moderator

Thanks Mike, that’s very interesting. The only problem is that i have absolutely no idea where to start with making changes in the layout. Literally i wouldn’t know where to start or what to do.

I’m not sure that I understand. You can’t change the layout at PayPal.com. You can only request that they make changes for all of their customers by altering the PayPal® service itself.

That being said, we commonly recommend Elance.com as a great place to find freelancers.

Posted: Thursday Aug 1st, 2013 at 11:37 pm #54726
Moderator
If by “main site” you mean the site which contains other plugins, no.
Posted: Thursday Aug 1st, 2013 at 11:33 pm #54725
Moderator

OK. That makes two reports this against a relatively new feature. Let’s have a look at one of your Dashboards please. If one or both of you can submit a Dashboard login privately, we’ll take a look at this for you; because thus far we’ve been unable to reproduce this in our lab.

Please be sure to submit a clean/test installation of WordPress® where the only active plugin is s2Member® and s2Member® Pro; and running a default WP theme. Please use: s2Member® » Private Contact Form

Posted: Thursday Aug 1st, 2013 at 11:30 pm #54723
Moderator

Mike he states he needs a clean install with the same error reproduced. i tried it and the same error didn’t reproduce on a clean install. On a clean install of course it wont reproduce as there are no urls or content.

Do i send the login details for the clean install with no problems in it ?..

J

No, that’s not necessary. What he’ll need is an installation of WordPress® running only s2Member® and a default theme, but with just enough test content that you’ve prepared to reproduce the issue. This will allow us to reproduce the issue where it has been isolated to s2Member® as the underlying cause, and in your environment where problems are being experienced (e.g. on your server).

Posted: Thursday Aug 1st, 2013 at 11:24 pm #54720
Moderator

32 + the must use plugin to have people login on register.

With that many active plugins, you are most likely exceeding your memory limit. I would suggest a new limit of at least 128MB; and I would suggest that you contact your hosting company and ask them to do a quick review of your site and be sure nothing else should get updated along with this setting.

Posted: Thursday Aug 1st, 2013 at 11:18 pm #54719
Moderator

Sorry I should have made it clear. The payment works but I wanted to have the option for subscribers to pay with their card (through PayPal) without having a PayPal account. The checkout process works fine but when I get to the payment part of PayPal it only has 2 options. 1. Pay with PayPal account 2. Setup PayPal account.

You will need to use a Pro Form that’s been integrated with PayPal Pro; where you can accept credit card payments on-site. Or, you can use a PayPal Button and charge on a Buy Now basis.

NOTE: The PayPal Express Checkout service, which is what’s integrated into an s2Member® Pro Form (this is required by PayPal); will not allow a customer to pay with a credit card under any circumstance. This is because PayPal Express Checkout is designed specifically for customers that “prefer” to pay with PayPal as opposed to paying via credit card on your site.

Posted: Thursday Aug 1st, 2013 at 11:11 pm #54716
Moderator

Please see my last reply above, I need to see a clean WP installation with just s2Member and have the error reproducible there to help debug this. This would not be your live site, but a separate installation of WP with just s2Member added, for the purpose of this test. s2Member® » Private Contact Form

Julie, the reason for his request is not just for a site we can test on, but also to be sure you’ve eliminated other possible issues. Please be sure to submit a “clean/test installation” of WordPress® with no other active plugins except s2Member®; and with a default WP theme. Once he receives that we can run diagnostics and make an effort to reproduce the bug you’re reporting. See also: s2Member® » Support Policy
Posted: Thursday Aug 1st, 2013 at 11:07 pm #54712
Moderator

I’m not aware of any issues when moving s2Member® or s2Member® Pro to and/or from one site to another. There is nothing in the software to prevent this. The only thing I would warn against is licensing. However, it looks like you’ve already purchased the Unlimited Site License; so you’re good there.

Posted: Thursday Aug 1st, 2013 at 11:01 pm #54711
Moderator
Reference to other thread while locked out due to max IPs.
http://www.s2member.com/forums/topic/i-have-been-locked-out-for-2-days/#post-54710
Posted: Thursday Aug 1st, 2013 at 10:59 pm #54710
Moderator

I located your previous thread here Julie, under username: julienskinny. We’ve had the ban lifted against your account (julienskinny) this time; however please take note of the above to prevent this from occurring again in the future.

Here is your previous thread and it appears that Cristian took a look at your Dashboard yesterday.
Please see: http://www.s2member.com/forums/topic/external-website-linking-to-protected/#post-54472

~ Closing this thread; let’s resume in the original thread please. Thanks!
Posted: Thursday Aug 1st, 2013 at 10:52 pm #54709
Moderator

Thank you Julie. Taking a look now.

Posted: Thursday Aug 1st, 2013 at 10:48 pm #54706
Moderator

Hi, i have been blocked out of your customer support forum for 2 days due to ip block, so i had to reregister to have access to post, from same ip so not sure why my customer ip wont work.

At s2Member.com we allow up to 10 different IP addresses every 30 day period. If you exceed this (e.g. if you’re on an ISP that uses dynamic IPs at random, or otherwise); you may get blocked inadvertently. We apologize, but we must maintain this limitation for security purposes.


i am the customer with the following problem “external website linking to protected” I have found the problem, it is the permalinks, the 404 error page stops appearing when i change the permalinks to default.

I’m not sure that I understand. Is there a previous thread you can
link me to which explains more of this in detail? Thanks in advance!

Posted: Thursday Aug 1st, 2013 at 10:43 pm #54704
Moderator

Thanks for reporting this important issue.

Interesting. I was unable to reproduce this myself. If problems persist, please submit a Dashboard login privately and we’ll have one of our techs take a look for you. Please be sure that you submit a clean/test installation of WordPress® running no other plugins except s2Member®. See: s2Member® » Private Contact Form

Posted: Thursday Aug 1st, 2013 at 10:36 pm #54703
Moderator

I would have to say no to this. s2Member® could certainly be used to construct a site like the one you mentioned, but out-of-the-box it’s a plugin that fits into MANY business models. It’s not designed to replicate another site.

Posted: Thursday Aug 1st, 2013 at 10:24 pm #54702
Moderator
FYI: The latest release of s2Member® Pro comes with a new feature called “Checkout Options” that might save you some trouble with things like this.

Please see: s2Member® Unified Changelog » v130801

Posted: Thursday Aug 1st, 2013 at 9:54 pm #54701
Moderator

I can confirm that’s working properly from my end.

– WordPress® v3.6
– s2Member® v130801 & v130731 both working properly w/ these Shortcodes.

Have you tried running a quick test against a default installation of WordPress? It almost looks like your Shortcodes are getting corrupted somewhere between the WordPress® Visual Editor and actual parsing from s2Member®. This can sometimes be caused by plugin conflicts. If you have any plugins that modify or filter content, you might turn those off temporarily to see if you can pinpoint the conflicting plugin. It could also be a theme conflict for that matter.

Posted: Thursday Aug 1st, 2013 at 6:56 pm #54676
Moderator

I was unable to reproduce this myself. Have you tried increasing your WP memory limit?
See: http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP
How many other plugins are you running?

Posted: Thursday Aug 1st, 2013 at 6:28 pm #54667
Moderator

Thanks for the follow-up. I was unable to reproduce that given the list of Shortcodes above.
Can you post your full code now after that revision please?

Here’s what I have working properly.

[s2Member-Pro-AuthNet-Form]
  [s2Member-Pro-AuthNet-Form level="2" ccaps="monthly" desc="Standard Monthly Membership $57 USD / Monthly (recurring charge, for ongoing access)" custom="edutainmentlive.com|25.00" ra="57" rp="1" rt="M" rr="1" rrt="" cc="USD" accept_coupons="1" accept="visa,mastercard,amex,discover" coupon="" default_country_code="US" captcha="0" /]
  [s2Member-Pro-AuthNet-Form level="2" ccaps="annual" desc="Standard Annual Membership $570 USD / Yearly (recurring charge, for ongoing access)" custom="edutainmentlive.com|50.00" ra="570" rp="1" rt="Y" rr="1" rrt="" cc="USD" accept_coupons="1" accept="visa,mastercard,amex,discover" coupon="" default_country_code="US" captcha="0" /]
  [s2Member-Pro-AuthNet-Form level="3" ccaps="monthly" desc="Premium Monthly Membership $77 USD / Monthly (recurring charge, for ongoing access)" custom="edutainmentlive.com|25.00" ra="77" rp="1" rt="M" rr="1" rrt="" cc="USD" accept_coupons="1" accept="visa,mastercard,amex,discover" coupon="" default_country_code="US" captcha="0" /]
  [s2Member-Pro-AuthNet-Form level="3" ccaps="annual" desc="Premium Annual Membership $770 USD / Yearly (recurring charge, for ongoing access)" custom="edutainmentlive.com|50.00" ra="770" rp="1" rt="Y" rr="1" rrt="" cc="USD" accept_coupons="1" accept="visa,mastercard,amex,discover" coupon="" default_country_code="US" captcha="0" /]
[/s2Member-Pro-AuthNet-Form]
Posted: Thursday Aug 1st, 2013 at 6:13 pm #54664
Moderator

Please change [s2Member-AuthNet-Pro-Form] to [s2Member-Pro-AuthNet-Form] in both the opening and closing tag. That should fix you up. I’m notifying the developers about this, because it appears this is an error in the documentation. The functionality is fine.

Posted: Thursday Aug 1st, 2013 at 4:14 pm #54656
Moderator

Great! Thanks for the follow-up. I appreciate it.

Posted: Thursday Aug 1st, 2013 at 3:20 pm #54649
Moderator

I am trying to update my S2member Pro version to 130731 and I get the message “Upgrade failed. Connection failed”. I have read past comments and tried FTP and calling my Host. neither has worked. This issue is currently effecting my business! Has anyone been able to fix this? What next steps should I take?

If all else fails you can do a manual upgrade (which sounds harder than it is); it quite easy.
See: s2Member® » Pro » Install/Upgrade Instructions

Viewing 25 replies - 201 through 225 (of 326 total)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.