Raam Dev

Scott, Paul,

If all of the PHP code that you enter into the HTML Editor on WordPress does not get saved when you save the post, then I suspect either a problem with the PHP execution plugin that you’re using (I personally use the Exec-PHP Plugin), or a problem with another plugin causing a conflict, or perhaps even a strange bit of JavaScript that your WordPress theme includes.

For the latter two cases, I suggest disabling other plugins until you find the culprit, and/or switching to the default WordPress theme (e.g., TwentyEleven) to see if that fixes the issue.

Hi Barbara,

Please see s2Member® » Terms » Refund Policy.

Thank you for the update, Paul. Glad to hear it’s working now. :)

Haha, will do! :)

Yes, I think that would work fine. I don’t believe the registration access links “expire”… I don’t see anything about that in s2Member (I haven’t dug through the code though, so I’m not positive).

If you figure out how to integrate the register_link_gen() function I mentioned above with your WHMCS emails, that should do what you need. The s2Member code is documented pretty well, so it shouldn’t be too difficult for a PHP programmer to get that customization working for you.

Hi John,

Please see my replies below:

#1. Aweber Integration isn’t working. I have completed all the steps for success. I know this because one test did land in my Aweber list. All the other tests have not, sadly. Also, the disabling of the double opt-in did not work.

If one test worked, then perhaps you were affected by the 12-hour rule? (The aforementioned link also contains a few helpful tips for debugging AWeber.) I also suggest double-checking all your AWeber settings and re-reading Knowledge Base » AWeber email parser for s2Member.

#2. Login Redirect bug. Sometimes those who register and login are redirected to the admin backend page. I’ve researched this topic, and there isn’t a graceful solution to this. This issue is a back-breaker.

All s2Member Levels have role capabilities that are equivalent to the WordPress “Subscriber” role, which itself does not allow access to the WordPress admin backend. So unless you modified the s2Member roles (or manually changed a users role), there’s no way an s2Member user could gain access to the WordPress admin backend.

If you’re referring to the Profile Editing section on the WordPress backend, then you might want to check Dashboard -› s2Member® -› General Options -› Member Profile Modifications and look for your configuration under the section called “Redirect Members away from the Default Profile Panel?”.

Hi Fred,

Please see my replies below:

1. Does PayPal Express Checkout need to be enabled? I’ve had a look on the PP site where there’s a section on Express Checkout (getting started, integration guide) which has no instructions to enable checkout, and implies that it’s a default feature of a business account. I’ve got PP API credentials from a sandbox buyer account as a standard (non-Pro) business account.

I believe it’s already enabled as part of your PayPal Business account. I don’t remember needing to manually enable it. If you want to double-check, I recommend contacting PayPal.

2. I created a Pro form for level 1 access, specifying a €90 initial and recurring annual sub, and got shortcode which I copied to a page and edited the “accept” field as suggested, to get:

This is a limitation on PayPal’s side. PayPal doesn’t let you have a trial amount and a recurring amount that are exactly the same. Two possible solutions are to set the same term in using different words, e.g. 1Y -> 12M or to simply change the initial/trial amount by 1 cent (€89.99).

3. Can I make Euros the default currency, or does it have to be USD for Paypal purposes?

I believe setting the currency to EUR in the Pro-Form should be enough to make it the default, but it may also depend on what your default currency is on PayPal.

4. I added a custom registration form field in Dashboard -› s2Member® -› General Options -› Registration/Profile Fields but this doesn’t appear in the Pro form. Is that because of the error above?

When you created the Custom Registation Field, did you set “Applicable Membership Levels” to all? If you specified a specific level, make sure that you’re using a Pro-Form that matches the level you specified, otherwise it won’t show up.

5. Is there one of Jason’s helpful videos on the form generation process?

There isn’t a video for Pro-Form generation. There’s really nothing more to generating the Pro-Forms than pressing the “Generate Form” button after entering in the prices/description.

The WordPress login itself is site-wide, not page specific. If you need to subscribe people to different lists, then you should use different membership levels for each signup, as each membership level can be assigned a different list.

Hi Nicolas,

Have you confirmed that this problem exists? If only one person has this problem, then it’s more likely a problem with his computer, not your website.

I recommend running a few tests yourself to see if you have any problems logging in as a test user (you can create test accounts for this). If you have no problems, then ask your customer to send you their password (or simply reset their password yourself) and then try logging in as them.

Glad to help! :)

Hi Frank,

Yes, I mean that you can enter the text directly into the description of the Custom Registration Field when you create it. If both languages are required, then you’d need to include both of them as your example shows above.

Thank you for the feature request, Mark. We have made note of it.