Raam Dev

You’re most welcome, Aly! :)

You’re most welcome! Glad to hear it’s working now. :)

Hi Aly,

s2Member does not support what you’re describing. You may be able to make it work by doing some custom programming, however we do not provide support for such custom programming (please see support policy):

We do NOT offer professional installation service, customizations, or services involving custom coding. If you need assistance in this regard, we recommend jobs.wordpress.net, or another freelance web site where WordPress® experts are offering their expertise through a bid on your project.

Hi Terry,

As per our support policy, we only offer support through these forums:

We do NOT offer phone or live chat support. Support for Products by s2Member® is handled only through our Customer Support Forum.

Regarding your question: You are correct that s2Member levels are cumulative; higher levels inherit the access offered to lower levels.

However, many of our customers use s2Member with a scenario identical to yours. The way this is accomplished is by using Custom Capabilities. Instead of using various levels, you use one level and simply assign members different Custom Capabilities. (Please see the inline documentation in Dashboard -› s2Member® -› API / Scripting -› Custom Capabilities.)

The assignment of Custom Capabilities is usually done as part of the purchase button; you can configure a subscription button or Pro-Form to automatically assign a specific Custom Capability to the members account when they sign up (for example, one signup form might be for members who have access to ‘videos’, while another would be for members who should have access to ‘ebooks’).

Then within your site, you simply restrict various content by Custom Capability (e.g., all your video pages/posts would require the ‘video’ Custom Capability; ebook pages/posts would require ‘ebooks’).

We have an ever-growing collection of videos that explain various features of s2Member. If you haven’t already seen them, I highly recommend checking them out. I’m including the video on Custom Capabilities below:

Hi Aly,

Please try the suggestions here: Knowledge Base » Resolving Problems with File Downloads

Hi Aly,

While s2Member is compatible with WordPress Multisite Networking, the sites within a WordPress network are separate and not interconnected. That means you cannot share users, logins, or other data across the sites (including access control).

Please see the following from WordPress.org:

The sites in a multisite network are separate, very like the separate blogs at WordPress.com. They are not interconnected like things in other kinds of networks (even though plugins can create various kinds of interconnections between the sites). If you plan on creating sites that are strongly interconnected, that share data, or share users, then a multisite network might not be the best solution.

The s2Member Multisite feature allows you to offer the s2Member plugin to sub-sites, giving your sub-sites the ability to setup and use s2Member on their own. When you upgrade s2Member on the primary site, the s2Member plugin is automatically updated for all your sub-sites. However, things like access restrictions on one WP installation are not shared across WP installations (again, the WordPress Multisite feature itself isn’t designed to work like that, so s2Member also doesn’t work like that).

There are plugins that allow you to get around these WordPress Multisite limitations, however they may or may not work with s2Member.

Hi Paul,

s2Member is not designed for an author-based site. Please see the note below:

Hello Bob and Frank,

We recommend posting a job at http://jobs.wordpress.net or a freelance site like eLance or oDesk.

Hi Kim,

The tax rate is calculated and added to the total purchase amount by s2Member Pro, before going to PayPal; a PayPal Pro account is not required to use the tax feature. Please see the note below from Dashboard -› s2Member® -› PayPal® Pro Forms -› Quick Start Guide:

*PayPal® Pro is NOT Absolutely Required* s2Member is very flexible. It is now possible to integrate Pro Forms without a PayPal® Pro account, whereby the enhanced Form Shortcodes that s2Member provides can be integrated ONLY with PayPal® Express Checkout. In other words, if you get declined for PayPal® Pro service, you can still use s2Member Pro Forms. Ask PayPal® to activate Express Checkout for you. ( it’s free ). Once Express Checkout is enabled, you will have access to your PayPal® API Credentials. Log into your PayPal® account, and navigate to Profile -> API Access (or Request API Credentials). You’ll choose ( Request API Signature ). Now … here is the tricky part; whenever you generate a Pro Form Shortcode with s2Member, be sure to change accept=”paypal,visa,mastercard,amex,discover,maestro,solo” to just accept=”paypal”; thereby excluding the on-site credit card processing functionality; which is available only with PayPal® Pro.

*PayPal® Express Checkout Limitations* If you decide NOT to acquire a PayPal® Pro account, and instead integrate ONLY with PayPal® Express Checkout, please understand the following limitation. PayPal® Express Checkout is intended to facilitate payments for PayPal® account owners and/or Customers willing to signup for PayPal® during checkout. It is NOT possible for a Customer to go through PayPal® Express Checkout without having and/or acquiring a PayPal® account, regardless of the transaction type ( i.e. Buy Now functionality is no exception to this rule ). This is because PayPal® Express Checkout is really intended for Customers that *prefer* to pay with PayPal®. So although it’s possible to integrate Pro Forms without a PayPal® Pro account, we recommend that you acquire a PayPal® Pro account, so that you can accept credit cards on-site, and then offer PayPal® Express Checkout to Customers that *prefer* to pay with PayPal®. That’s the way s2Member Pro Forms are designed to work, in an ideal fashion.

Thank you for the update, Roger. Let us know if you get it working.

No worries. Thank you for the update! :)