Bruce

My Latest Replies (From Various Topics)
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Posted: Friday Jul 5th, 2013 at 5:00 am #53037 | |
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Thank you for your inquiry.
I’m not sure what you mean by this. Do you mean that you’ve set up s2Member as described in this section of your Dashboard, and it’s not working correctly? See: Dashboard -› s2Member® -› Pro Coupon Codes -› Affiliate Coupon Codes s2Member should simply pass this information to iDevAffiliate after you set up the URL that you get from iDev, and the Affiliate should be credited for a sale when a coupon of theirs is used. What is happening when you check out using an affiliate coupon code? Do you have logging enabled? |
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Posted: Friday Jul 5th, 2013 at 4:54 am #53036 | |
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Thank you for your inquiry.I’m not sure I totally understand this part:
Could you clarify please? What is the design of the schemes? It does sound like s2Member could help accomplish some of the things that you’re looking for, but not everything. I believe you’ll need to have a developer set up custom code to accomplish these two things:
We have an API available for doing this in the Dashboard. You can find it here: Dashboard -› s2Member® -› API / Notifications |
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Posted: Friday Jul 5th, 2013 at 4:50 am #53034 | |
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Thank you for your inquiry.I’m sending your request to our billing department now. Thanks! |
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Posted: Friday Jul 5th, 2013 at 4:49 am #53033 | |
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If you use the first method I mentioned, the User is demoted or deleted, based on what you have set up in your Automatic End of Term settings. If you set up a Free Trial before your subscription (i.e. the other method), then they will start being automatically charged after the trial ends.
You can implement everything here except trial on registration (or the first method I posted) with the s2Member Framework. That requires Free Registration Pro Forms, which are only available with s2Member Pro. |
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Posted: Friday Jul 5th, 2013 at 4:08 am #53030 | |
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Thank you for your inquiry.
Sure! The way you’d accomplish this depends on if you want the User to have to input credit card information to do their Free Trial. If you just want User to have a Free Trial when they first register, you can use the advanced attributes that are documented in this part of your Dashboard: Dashboard -› s2Member® -› PayPal® Pro Forms -› Free Registration Forms Here’s an excerpt:
If you’d like your Customers to just have a free trial period before they are charged the first time, this is also possible. When you set up your Pro Form, you’ll have a section that looks like this that you can set that up with:
s2Member supports recurring billing. You can set up your Button / Pro Form to handle this automatically through PayPal or any of the other payment gateways s2Member supports. See: Pre Sale FAQs » What payment gateways does s2Member® support? |
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Posted: Friday Jul 5th, 2013 at 1:14 am #53027 | |
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I’m afraid I don’t know anything about the WP Filebase plugin. I can tell you that whatever protections you’re using on the files is not being done with s2Member. The redirect that’s being done is being done through WP Filebase. You’ll have to check the settings for that, or check with the developers on how you can change the URL it redirects to. Sorry about that. |
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Posted: Friday Jul 5th, 2013 at 12:21 am #53023 | |
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Thank you for your inquiry.
If I remember correctly, s2Member does not pass any symbol along with the actual amount that comes from %%initial%%. You could be able to change the symbol that’s in the email just by editing the email directly. In the Signup Confirmation Email that’s sent through PayPal, this is a line from the default message:
If you wanted to change it to show Euros, you’d change it to this:
Will that work for you? |
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Posted: Friday Jul 5th, 2013 at 12:16 am #53022 | |
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Sorry about the delay in response.
I’m not seeing any “goto” menu on your site. I’m not sure why s2Member would be affecting this, though. I would try contacting your theme’s developer if you’re having a problem with things not working when you resize your screen. |
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Posted: Wednesday Jul 3rd, 2013 at 4:50 pm #52969 | |
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Gotcha. I’m sending this to Jason now. |
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Posted: Wednesday Jul 3rd, 2013 at 4:14 pm #52966 | |
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Okay so you’re using MP4 Files. I just did a lot of research on this and it looks like Safari will fail to load MP4 files on some web hosts because the servers don’t support the MP4 format. Try adding this line to your central .htaccess file and see if you can load the files then:
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Posted: Wednesday Jul 3rd, 2013 at 6:21 am #52948 | |
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I see that it is redirecting to the register link now, however this download link isn’t going to the s2Member files. It looks like it was either protected via URI Restrictions or a developer set up the restriction manually, because it’s not redirecting to your Membership Options Page. Could you try using the standard s2Member Downloads linkage? You can upload the file to your /s2member-files/ directory, and use the linkage provided here to do that: Dashboard -› s2Member® -› Download Options -› Basic Download Restrictions |
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Posted: Wednesday Jul 3rd, 2013 at 6:14 am #52946 | |
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Sorry about the confusion here. What I meant to say was that I’m assuming that you’ve already been able to log back in, because you mentioned you had this problem in the past. As in, you do not need assistance in getting your Capabilities/Roles back on track. That is correct?
I’m not sure why this would be. I am currently running a development environment running all three of these plugins and I am not having this issue. It sound to me like maybe the row in your database that handles your roles is being wiped because of so many plugins adding/removing roles? I know bbPress adds specific capabilities to certain Roles, and s2Member adds the s2Member User Levels + bbPress Capabilities to these Roles if you have bbPress installed when you activate s2Member. Do you have the exact wording that your hosting provider gave you?
Thanks. Though, you said that you tried disabling all plugins but s2Member, BuddyPress and bbPress and this still happened? |
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Posted: Wednesday Jul 3rd, 2013 at 6:06 am #52945 | |
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Thanks for your patience.
I just attempted this and I got to the Improving Sentences page without being redirected:
Did you already fix the issue, or am I missing it? Sorry for the inconvenience if I am. |
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Posted: Wednesday Jul 3rd, 2013 at 6:03 am #52943 | |
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Thank you for your inquiry.Sorry for the delay in response. s2Member doesn’t have any direct integration that makes this possible. To accomplish this would require custom code, unfortunately. What s2Member can accomplish for you is managing your subscriptions, and providing you with the ability to restrict the ability to Post for specific Users, at a bare minimum. Some things I’d see that you’d definitely have to have a developer set up: Since you’re creating Posts, a developer will have to set up an API Notification handler for cancellations here: Dashboard -› s2Member® -› API / Notifications -› Cancellation Notifications This API Notification Handler would have to delete/convert all of the Posts that the User set up to draft to keep them from showing up any longer. — If you’re planning on restricting the number of times a User can post, there will need to be a system set up for restriction on that front. s2Member will only be able to restrict the ability to see the form based on User level / Custom Capabilities with Shortcode Conditionals. See: Knowledge Base » Simple Shortcode Conditionals
Sorry, I can’t think of any myself. You might check out this plugin. I haven’t personally used it, though: http://wordpress.org/plugins/wp-user-frontend/ Let us know if you have any more questions on this. :-) |
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Posted: Wednesday Jul 3rd, 2013 at 5:52 am #52942 | |
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Hi James, I received a Private Contact Form submission, but I haven’t got back a reply from you regarding the questions I asked. Would you mind updating us here so I can contact Jason? |
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Posted: Wednesday Jul 3rd, 2013 at 5:51 am #52941 | |
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Thanks for your patience. I took a look at your site’s source code. It looks like everything with s2Member is running smoothly to me. You’re (at least now) linking to the correct file for s2Member’s JavaScript. I do see one error, though. It’s related to the file gprofiles.js It says:
I’m not sure where this is coming from, but it shouldn’t have any effect on s2Member. Do you have any specific place where this occurs? |
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Posted: Wednesday Jul 3rd, 2013 at 5:37 am #52940 | |
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Thanks, I’m checking this out now. |
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Posted: Wednesday Jul 3rd, 2013 at 5:36 am #52939 | |
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You’d probably want to find a PHP developer with experience with WordPress themes. |
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Posted: Tuesday Jul 2nd, 2013 at 5:17 am #52877 | |
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No, I’m afraid s2Member Pro doesn’t have any direct integration with BuddyPress Media. You should be able to use s2Member’s Advanced PHP Conditionals to achieve what you’re looking for, but that’s not really “easy”. Sorry about that! I’ll add this to our possible future integrations! Thanks! |
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Posted: Tuesday Jul 2nd, 2013 at 5:14 am #52876 | |
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Thank you for your inquiry.You could hook into the s2Member payment gateway-specific hooks you can find in the source files, or you could use s2Member’s API Notifications to handle this, which I would strongly recommend. You can find information on setting that up here: Knowledge Base » Building An API Notification Handler The API Notifications you’re looking for are these: Dashboard -› s2Member® -› API / Notifications -› Registration Notifications Let me know if you’d rather use hooks and I can dig up a few that might be useful. |
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Posted: Tuesday Jul 2nd, 2013 at 5:11 am #52875 | |
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Thank you for reporting this important issue.And thank you for your patience.
It sounds to me like you’re receiving PayPal PDT/Return data, but not PayPal IPN data. You said you’re receiving log entries, is there a log file called paypal-ipn.log? If so, is it showing any errors? If it doesn’t exist, or is showing errors you should take a look at your PayPal IPN integration: Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration If it seems fine, let us know and send us a Dashboard Login via Private Contact Form so we can take a look, please: |
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Posted: Tuesday Jul 2nd, 2013 at 5:07 am #52874 | |
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Thank you for your inquiry.
Yes, any time a User edits their Subscription (including upgrading to a Lifetime Membership), the previous subscription their account was tied to is terminated, and the new Subscription is tied to the account. s2Member will only track one Subscription ID at a time per User. |
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Posted: Tuesday Jul 2nd, 2013 at 5:05 am #52873 | |
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Thank you for your inquiry.Try using the Shortcode + the WordPress do_shortcode() function documented here: http://codex.wordpress.org/Function_Reference/do_shortcode Alternatively if you want to use the HTML version, you can just echo out the string: |
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Posted: Tuesday Jul 2nd, 2013 at 5:01 am #52872 | |
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Thank you for reporting this important issue.And thank you for your patience. The problem here is that you already have CloudFront distros set up, and s2Member can’t overwrite them. You’ll want to follow the instructions here to delete your current distros, then you should be able to have s2Member create new ones that should work for you :-): |
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Posted: Tuesday Jul 2nd, 2013 at 4:52 am #52871 | |
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Thank you for reporting this important issue.And thank you for your patience over the weekend. I’m assuming that you know how to fix the capabilities issue because you’ve dealt with this before. I can’t say what might be causing this, I know that I have seen Users of s2Member use all but Websimon Tables, and YITH Maintenance without issue in the past, but I don’t recognize these two plugins. s2Member shouldn’t mess with the Administrator role’s capabilities like this. Is there any pattern to when/how this happens, or does it happen sporadically? |