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Bruce

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Viewing 25 replies - 851 through 875 (of 2,703 total)
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Posted: Monday May 13th, 2013 at 5:12 pm #49880
Bruce
Username: Bruce
Staff Member

Thank you for reporting this important issue.

It takes a few minutes for the different releases to update on the site. I just checked and it appears to be updated correctly now.

Posted: Monday May 13th, 2013 at 5:05 pm #49878
Bruce
Username: Bruce
Staff Member

Thank you for your inquiry.

We do not offer direct support for s2Member. If you have Pre-Sale questions please ask them in this forum.

Posted: Monday May 13th, 2013 at 4:55 pm #49876
Bruce
Username: Bruce
Staff Member

I have narrowed down the problem to the theme we are using, I disabled ALL plugins other than S2 and still had the same problem, so I reset the theme to the default WordPress theme & registration worked as expected.

However the theme we use is InFocus, and seeing as it’s the theme you recommend in conjunction with S2, I would have expected it to work?

That’s interesting. Would you mind putting surrounding your shortcode with [raw] tags and see if that helps?

Posted: Monday May 13th, 2013 at 4:40 pm #49875
Bruce
Username: Bruce
Staff Member

Actually you’re referring to the Free Registration Pro Forms aren’t you? You can change that by changing the desc attribute of your Shortcode.

See: Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained)

Posted: Monday May 13th, 2013 at 4:39 pm #49874
Bruce
Username: Bruce
Staff Member

Thank you for your inquiry.

The best way to do this is to use the information provided here:

Knowledge Base » Changing Words/Phrases In s2Member®

Posted: Monday May 13th, 2013 at 4:36 pm #49872
Bruce
Username: Bruce
Staff Member

Hi, I didn’t fix it but for the past hour the problem seems to be gone. I hope it will be gone for good but I will update here if it isn’t. Thanks for your response.

The only reason I could see this happening is if you were using the s2Member Security Badges and something went wrong with the connection. The s2Member shouldn’t need to connect back to s2Member.com past that. That being said let us know if the problem comes back.

Posted: Monday May 13th, 2013 at 4:34 pm #49870
Bruce
Username: Bruce
Staff Member

I have setup multi-site and the issue affects a sub-site.

You need to set this up for the subsite as well.

Posted: Monday May 13th, 2013 at 4:33 pm #49869
Bruce
Username: Bruce
Staff Member

Will this work when using PayPal standard? Andis the a standard way to direct site visitors?

Dashboard -› s2Member® -› PayPal® Buttons -› Subscr. Modification Buttons

I’m unsure what you mean about a way to direct site visitors. Are you looking for a way to tell Users that are logged in to use a specific Button/Form? You can do that with Shortcode Conditionals.

See: Knowledge Base » Simple Shortcode Conditionals

Posted: Monday May 13th, 2013 at 4:29 pm #49867
Bruce
Username: Bruce
Staff Member

Thank you for reporting this important issue.

I’m not seeing this issue myself. Did you fix the problem?

Posted: Monday May 13th, 2013 at 4:28 pm #49866
Bruce
Username: Bruce
Staff Member

Thank you for reporting this important issue.

Can you check to make sure that s2Member is registering that you have s2Member Pro installed in the Plugins list? Where the version number is, there should be a bold + s2Member Pro v130510. If you don’t see that you’ll need to reinstall s2Member Pro.

Posted: Monday May 13th, 2013 at 4:08 pm #49863
Bruce
Username: Bruce
Staff Member

I can only see option to have alphanumerics with minimum characters. Is there anything else I can do to tighten the validation?

s2Member should automatically change the validator ZIP Code field for Billing Address. Or are you talking about the Custom Registration/Profile Field version of this validation pattern?

Posted: Monday May 13th, 2013 at 4:02 pm #49861
Bruce
Username: Bruce
Staff Member

Are there any incompatibilities of s2member with this plugin known?

W3TotalCache’s Object Caching is known to cause issues with s2Member’s IPN handler. We recommend switching to Quick Cache, as we know that it works correctly with s2Member because we wrote it. :)

See: Knowledge Base » Plugins/Themes (Compatibility w/ s2Member®)

Posted: Monday May 13th, 2013 at 4:01 pm #49859
Bruce
Username: Bruce
Staff Member

Level 0 still requires a person to be a registered member and logged in as a subscriber to view the info.

If you want to leave things open for the public, don’t restrict the page with a level at all – that should do the trick!

This is correct. If you do not want anybody to be redirected from the page, you should not restrict the page at all.

Posted: Monday May 13th, 2013 at 4:00 pm #49857
Bruce
Username: Bruce
Staff Member

Yes s2Member’s Network Support License can handle that. You can find pricing info on this here:

s2Member® » Prices/Licensing

To give you an idea of how you’d set this up, here’s a screenshot of that part of the Dashboard:

You can expand the image to see it better with the button at the top right of the image when you click it.
Posted: Monday May 13th, 2013 at 3:56 pm #49856
Bruce
Username: Bruce
Staff Member

Thank you for your inquiry.

I’d say the easiest way to accomplish this would be to just use some CSS to enlarge the size of the image. Alternatively if you’re really wanting to really make sure that this is done right on the backend, you could create a copy of this file in a Must-Use plugin, and change the size there:

/s2member-pro/classes/includes/login-widget.inc.php

See: http://codex.wordpress.org/Must_Use_Plugins

Posted: Monday May 13th, 2013 at 3:53 pm #49854
Bruce
Username: Bruce
Staff Member

Thanks for the follow-up.

That Shortcode looks to be correct. There was a bug fix for this in the latest release of s2Member.

See: s2Member® Unified Changelog » v130510

Posted: Monday May 13th, 2013 at 3:51 pm #49852
Bruce
Username: Bruce
Staff Member

1) how can i add a separate shipping charge? (per item shipping rate)

2) How can a customer add more quantity?

3) how do i edit the forms to add a shipping address also?

As I mentioned earlier s2Member is meant for eCommerce transactions, and doesn’t have all of this built-in. Whatever system you put into place will have to address the shipping charges. To get a shipping field started, the first thing you’ll want to take a look at is the no-shipping (ns) attribute for Pro Forms.

See: Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained)

Posted: Monday May 13th, 2013 at 3:46 pm #49851
Bruce
Username: Bruce
Staff Member

Is there a way to offer existing members an option to sign in after purchase which then upgrades their account to level 1 instead of forcing them to re-register?

No unfortunately this isn’t possible with payment buttons. If you’d like to use PayPal Pro Forms/Authorize.Net Pro Forms you can achieve this. Otherwise s2Member isn’t capable of this. Sorry for the inconvenience.

Posted: Monday May 13th, 2013 at 3:44 pm #49850
Bruce
Username: Bruce
Staff Member

Thank you for your inquiry.

I’m sorry I’m not sure what log file you’re talking about here. Could you clarify please?

Posted: Monday May 13th, 2013 at 3:42 pm #49849
Bruce
Username: Bruce
Staff Member

Thanks for your patience.

I took a look at your logs and it’s only showing a few tests. I see that the tests that have been done were done while logged in with an administrator account, so we’re just getting errors about the fact that s2Member cannot change an Administrator account. Would you mind doing a test transaction without causing this error so we can take a better look?

Posted: Monday May 13th, 2013 at 3:38 pm #49848
Bruce
Username: Bruce
Staff Member

Details Received.

I’m taking a look now.

Posted: Monday May 13th, 2013 at 3:37 pm #49847
Bruce
Username: Bruce
Staff Member

Thank you for reporting this important issue.

Very sorry for overlooking your previous ticket. We receive a lot of Private Messages and we generally look for a reply on threads saying that they submitted the form rather than looking at the thread tied to the message. We can continue the issue here.

I took at your registration page and s2Member is in fact generating the Username field here. Something on your site is causing it not to show up. Can you please try the first 2 steps here, please?

See: Knowledge Base » Common Troubleshooting Tips

Posted: Monday May 13th, 2013 at 3:28 pm #49846
Bruce
Username: Bruce
Staff Member

Thank you for your inquiry.

The only way I can see you accomplishing this is using an external MailChimp integration (or have a developer use s2Member’s MailChimp integration outside of the regular processes), and have them fire on the first time a User logs in. You can accomplish this by using One-Time Offers.

See: Dashboard -› s2Member® -› General Options -› One-Time Offers (Upon Login)

Note that this will require quite a bit of custom code. I would not recommend you doing this.

Posted: Monday May 13th, 2013 at 3:24 pm #49845
Bruce
Username: Bruce
Staff Member

I’m sorry for the confusion.

Jason went over the way to accomplish this here:

https://www.s2member.com/forums/topic/custom-capabilities-assistance-please/#post-37272

Posted: Monday May 13th, 2013 at 3:23 pm #49844
Bruce
Username: Bruce
Staff Member

How do I find an s2m Developer?

We recommend http://jobs.wordpress.net, http://odesk.com/, and http://elance.com/

Viewing 25 replies - 851 through 875 (of 2,703 total)

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