Bruce

Thank you for your reply. We are very sorry for the delay in reponse.

Can I send you a login to see what is going on. We tried everything in the article and still nothing.
can we hard code these? or come up with a quick solution. client has been waiting for weeks now to get this working

Yes, please send us a Dashboard login via Private Contact Form here, so we can take a look at what is causing your issue, and reply here when you have done so:

s2Member® » Private Contact Form

There is no way we can really diagnose this issue without (at least) seeing the page where this is happening. It sounds to me like a plugin conflict, or possibly a conflict with moving from a development server, to your live server?

Thank you for your inquiry. We are very sorry for the delay in response.

– ability to silent post to payPal Payments Pro (user never leaves the site)

This is already handled for you with s2Member Pro + PayPal Pro for all credit card transactions. If a User checks out with a PayPal account, they will be redirected to PayPal to input their data, even with PayPal Pro.

– ability to initiate a subscription/recurring payment schedule **in payPal** with this transaction

s2Member Pro fully supports Recurring Payments with PayPal, and this is all stored within PayPal. s2Member does not store any billing information on-site.

– I know this plugin has on-site user management features, but would it allow the customer/visitor the ability to update their subscription directly from within the W.P. interface? E.G., customer logs in to the WordPress site and can cancel or renew their subscription (also via silent post to Payments Pro)

Yes. s2Member’s integration with PayPal Pro includes a Cancellation button, and Billing Modification Forms that keep your Users on your site at all times. This is not true with ClickBank or Google Checkout, however, as it is simply not possible with those payment gateways.

See: Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Cancellation Forms
See Also: Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms

Thank you for your inquiry. We are very sorry for the delay in reponse.

However user’s are reporting the information reported in the %%s_response%% variable looks like a transaction ID or something similar to one. For example:

From Dashboard -› s2Member® -› PayPal® Pro Forms -› Custom Return URLs Upon Success:

%%s_response%% = A successful response message that *would* have been displayed to the Customer, had they NOT been redirected to your Custom Return URL upon success. This may contain some basic HTML. For instance, it might contain a link to the login page. You don’t have to use this. You can generate your own response if you like. Value is encrypted. Use s2member_decrypt().

As stated above, this is an encrypted value, so the example that you posted above is correct. If you’d like to find the actual value of this, use s2member_decrypt().

This variable is not really necessary in the context that you’re using it (I believe), and you could really just take this variable out of your URL if you are not using it in your return page.

Thank you for reporting this important issue. We are sorry for the delay in response.

As mentioned in Jason’s post:

If you have some Users/Members with the edit_posts Capability, this can happen. s2Member will redirect anyone who can edit_posts, to the WP Dashboard and not to the Login Welcome Page.

Just to clarify, this is for the purpose of keeping Administrators, and the like from being redirected to the Login Welcome Page when they login. This way Administrators will not have to navigate to the Dashboard after logging in (as this is where they are normally going to be headed).

The issue with Jason’s hack is a wrong return value, just a simple error that can be fixed by changing line 8 to return TRUE;:

<?php
add_filter('ws_plugin__s2member_login_redirect', 's2_login_redirect', 10, 2);
function s2_login_redirect($what_s2_says, $vars = array())
	{
		$user = $vars&#91;'user'&#93;;
		
		if($user->has_cap('edit_posts'))
			return TRUE;
			
		return $what_s2_says;
	}

That should fix your issue. :-)

Thank you for reporting this important issue. We are very sorry for the delay in reponse.

After trying a lot of things I have figured this one out. Looks like you need to be cognizant of your W3 Cache settings if you plan on using that plugin with s2member.

If you encounter the same issue as I, and you are using W3, try disabling “Database Caching” – that solved the problem for me.

Thank you for the information. W3 Total Cache is a very popular plugin. I will have our developers test this in controlled installations and see if they can recreate the issue as well. If so we will need to take this as a bug.

Thank-you.

Thank you for reporting this important issue. We are very sorry for the delay.

I know it is probably the theme, i am look for more general support with it cos as mentioned it works in compatibility mode

We’ve seen this particular problem before, and discovered its root cause is with an Internet Explorer limitation with paragraph (<p>) tags and s2Member’s Pro Forms. See this post for an explanation:

http://www.s2member.com/forums/topic/pro-form-buy-now-button-not-working-in-ie9/

Thank you for reporting this important issue. We are very sorry for the delay.

I am beginning an investigation on PayPal skipped payment as of now, as this seems to be a problem with more than 1 member of the s2Member community. I will keep you notified if we find anything out as to what might be causing this problem.

In the meantime, I would recommend cancelling any subscriptions that are causing skipped payments. s2Member should automatically demote users when this happens (depending on the time that you cancel the subscription, you may notice that s2Member gives the user some extra time, as they may have already paid for time, this is to be expected).

You may want to have a section within your Login Welcome Page which has a Pro Form to upgrade back up to full membership after you cancel their subscription (perhaps protected by a Custom Capability which you can assign to Users when you cancel their subscription), and have Users use this form to upgrade.

See: Dashboard -› s2Member® -› API / Scripting -› Custom Capabilities

-I followed the same process for each, tho’ am now wondering if I forgot to cancel the last member’s Paypal profile before having her use the modification button and that is why her monthly payments are still being put through by Paypal. Is it safe to just cancel that now and assume the annual payment will still be associated?

This is safe, as your Users should now be using a different PayPal subscription ID for s2Member to track. s2Member only tracks one Subscription at a time for access, so cancelling the old subscription will simply be ignored by s2Member.

-Last and main thought…how can I easily offer the subscriber modification button to the membership at large when I make the announcement about the new option? For these few members, I had them go to a password-protected page after they were logged in. I suppose it could be public now, tho’, and the button just handles each member as they arrive on the page and click the button?

I’m unsure what you mean here. Are you wishing to allow Users to upgrade when you release a new part of your site? If that’s the case, you should be able to just replace the Pro Forms in your Membership Options Page, as well as have a Billing Modification Form available on your Membership Options Page for users that are logged in, right?

You can decide what form to display using s2Member Shortcode Conditonals. See:
Dashboard -› s2Member® -› API / Scripting -› Simple/Shortcode Conditionals

yes, more shortcodes like [if_s2member_level2] and [if_s2member_level3] etc etc.. That would be UBER sweet! :D

Just FYI, s2Member already makes this possible like this:

[s2If current_user_is('s2member_level1')]
	Your content
[/s2If]

Thanks for your reply. We are sorry for the delay.

one more question regarding free form.
Can I create more than 1 free level

Level 0 for free consumers

Level 2 For first level of business members

Yes, this is definitely possible with s2Member Pro. You can have as many Free levels as you need.

See: Video » s2Member (Free Registration On Multiple Levels?)

Thank you for your inquiry.

We are sorry for the delay.

Can someone there please figure out a workaround or give us a REAL timeframe for when it will be fixed. In that way, we can make a business decision whether to stay with S2Member or not. Until this issue, I’ve been one of your biggest fans but this is becoming a real show stopper.

First I’d like to say that this not a feature of s2Member that is “broken”, but something that s2Member simply does not support as of yet. ClickBank’s Pitch-Plus feature is an extra component to ClickBank’s checkout that is absolutely not required for s2Member to function correctly, and s2Member does not advertise compatibility with ClickBank Pitch-Plus, and if you’ll see the s2Member® Pro features page, in the section regarding ClickBank, we explicitly note that ClickBank Pitch-Plus Upsells are not yet available.

We currently do not have any timeframe available for when ClickBank Pitch-Plus integration will be available.

That being said, s2Member’s lack of being integrated with ClickBank Pitch-Plus does not prevent site owners from upselling customers in other ways. One way that is commonly overlooked by site owners is s2Member’s One-Time Offers, which can be set up in your Dashboard with many ways to customize the times when a User will see these One-Time Offers.

See: Dashboard -› s2Member® -› General Options -› One-Time Offers (Upon Login)

To give an example of how you might use One-Time Offers to upsell a User would be to offer a package the first time they log in for a discounted price. A user could choose to upgrade right after checking out for the package they had originally signed up for, or buy the package at regular price later, using one of s2Member’s Billing Modifications Buttons (or Pro Forms).

I don’t know enough about it to know if this would work. Would CB send two INS notifications and if so, would that screw up S2Member? And if they passed on the upsell, would we even get an INS at all?

Can I pass some custom data to differentiate customers who bought the upsell and assign a custom capability or different member level?

I am unaware of any way currently that this is possible. I will contact Jason (Lead Developer) to see if he is aware of any workarounds for possibly working with ClickBank Pitch-Plus.

Thank you for your inquiry.

I have been using “Your Members” plugin for some time to run my membership site. But the plugin stopped working recently and the guys simply aren’t able to repair it for me. So to anyone interested I strongly recommend to stay away from Your Membes plugin!

I’m very sorry to hear that. I’m not familiar with the Your Members plugin myself.

So I have decided to search for its replacement, a plugin that wouldn’t be too different from Your Members so that the migration wouldn’t be too difficult. My site is setup up as a blog and the paid content is simply hidden using private tags so that only paid members could see it. So far I have seen that s2member could do that as well, right? Also, what are the options for importing my current members into s2member?

s2Member does fully support restricting data by tags with Membership Levels. You can find this in your Dashboard here:
Dashboard -› s2Member® -› Restriction Options -› Tag Access Restrictions

As for importing your current members to s2Member, this really depends on how your members are set up. I’m unfamiliar with the way Your Members handles it’s Users, but if it adds Users to the default WordPress Users table, it shouldn’t be too difficult to move your current Users over to s2Member.

Are you currently signing up Users with a Subscription with Your Members? If so, what Payment Gateway is this set up with?

If you are not using a subscription, it makes this simpler. You should be able to simply Mass-Update your Users and make them s2Member Level 1 (or whatever level you’d like), and restrict your Tags based on this change. Mass update can be done directly through the WordPress Users panel in the Dashboard, or by Exporting your Users, and then Importing them with the changes made massively through the Exported CSV File.

See: Pre Sale FAQs » Can I import Users/Members from software I was using previously?
See Also: Knowledge Base » Import (or Mass Update) Users

My question is, does your plugin support CCBill payment gateway? It was confusing for me not to find it in the list among the features and then read in the forum that it actually is supported… Would it work seamlessly – support all the features of s2member, etc.?

s2Member Pro offers full support of CCBill through Payment Buttons (not Pro Forms). s2Member only supports a handful of payment gateways to ensure that all of it’s integrations are kept-up-with and seamless. For a full list of payment gateways that s2Member supports, see the following:

Pre Sale FAQs » What payment gateways does s2Member® support?

Also I am using http://sliiing.com for affiliate management and it has some other payment options as well, do you think that the s2member would allow me to use these payment options as well?

I am unfamiliar with Sliiing, but at first glance it appears that you could use this via s2Member’s API Notifications, as you might with iDevAffiliate and the like. s2Member allows you to open specific URLs with replacement values here, and you could possibly send the data Sliiing needs via these API Notifications to achieve what you need.

For advanced info on API Notifications, see the following:

Knowledge Base » Building An API Notification Handler

Let us know if you have any further questions/concerns. :-)

Thank you for reporting this important issue.

Since the recent update to s2member, a significant percentage of my sales transactions are giving the “User registration is currently not allowed” message to users when they try to register. This site has been functioning for a very long time, and this seems to be a new issue. It certainly is not all transactions, just some.

Have you been able to recreate this issue in test transactions? If so, is it sporadic, or does one thing happen to set it off?

Do you have logging enabled on your site? If so, could you please send those log files to us via Private Contact Form? Also, when you send your info please give us the go-ahead to run test transactions.

See: s2Member® » Private Contact Form

There is no possible setting.

This is to be expected. If you’d like to add functionality to see if a Post is protected, you’ll need to have custom code either in your theme’s template, or in a Must-Use Plugin.

s2Member provides you with a PHP function that should help you (or your developer) to set this up. You should be able to grab the current post’s ID, and check to see if it is protected by s2Member using the is_post_protected_by_s2member function.

An example of how this might look:

<?php
global $post;
if(is_post_protected_by_s2member(($post->ID)) {
	// Display something showing that the post is protected
}

See Codex here: http://www.s2member.com/codex/stable/s2member/api_functions/package-functions/#src_doc_is_post_protected_by_s2member()