Cristián Lávaque

Thanks for the email.

I went over the latest entries in your log and nothing jumps at me as wrong. I’d have liked to see the other log files, but the login info for the FTP didn’t work, so I couldn’t get them. Could you please send me the right one? Thanks!

By the way, I saw you have W3 Total Cache active with object caching enabled, which is known to cause problems. It’d be best that you disable it. http://www.primothemes.com/forums/viewtopic.php?f=36&t=6309#p62322

Hi Abner.

I’m not fully sure I understand what you’re asking, but this is what I gather: you have members already and want to sell them access to a page protected with a custom capability. Is that it?

If so, I don’t see what the problem is. Could you give some more details? Thanks! :)

Great. :)

Got it. Thanks for the update. :)

Is there an easy way for me to use this form and save to S2 Membeship database?

What do you mean? Custom profile fields? If so, you’d need to study the format in which they’re saved and try to duplicate it with that other form, I guess.

But are those products also access, or physical? If access to other pages/downloads, s2Member can do it, but if they’re physically, not.

Hi Bill.

Could you copy this PHP script to your WP directory and load it in your browser? Does it show any errors/warnings? http://www.s2member.com/r/server-check-tool/

Thanks, got the email.

I read the logs (most of the entries) and the IPN log very often shows the custom field missing. Could you verify that your pro-form shortcodes aren’t missing the [hilite mono]custom[/hilite] attribute? [hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes -> custom[/hilite]

Did you import users with existing subscriptions to the site? If so, you need to populate their profiles with the gateway and subscr. ID.

I looked at the plugins you have installed and found that W3 Total Cache has object caching enabled. This is known to cause problems. http://www.primothemes.com/forums/viewtopic.php?f=36&t=6309#p62322

I noticed this in the paypal-rtn.log file:

2 => ‘Note. This can sometimes happen when/if you are offering a free Trial Period. There are times when a Payment Gateway will NOT supply s2Member with any data immediately after checkout. When/if this happens, s2Member must process the transaction via IPN only ( i.e. behind-the-scene ), and the Customer must wait for Email Confirmation in these cases.’,

Could change Pro Forms / Recurring Profile Behavior to “in real-time”? [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Pro Forms / Recurring Profile Behavior[/hilite]

If those don’t solve the problem, you could test the other plugins. You have over 50 installed, half of them active, and it’s possible that there is a conflict somewhere. To test, deactivate them and try doing a transaction, see if it goes well. Remember to do a backup before starting the tests.

Let me know how it goes. :)

Thanks Cristián it was wp-cron that fixed it up.

Glad that did it! Thanks for the update. :)

Time table on this fix?

Fix? s2Member isn’t broken in this regard. wp-cron is WordPress, not s2Member, and it normally works fine. If it isn’t, test your other plugins to find the one causing it.

is there a way to not have people’s EOT be in UTC time?

I don’t know if it can be done, but will email Jason asking him. I’ll let you know when he replies.

Hi Mike.

In the Membership Options page you can put whatever you want. The only special thing about that page is that it’s where people are sent if they try to access a URL they don’t have access to. Other than that, it’s a normal WordPress page where you put what you want, but because people are sent there, it’s good to give all the options to gain access to the content.

About the free registration to get access to the paid content, I wouldn’t put it there for the reason you explained, but I wouldn’t send by email a link that anyone could use like that either, in case someone shared it.

What I’d suggest is to leave registrations open, so users can register for free at Level 0. [hilite path]Dashboard -› s2Member® -› General Options -› Open Registration[/hilite]

Send the registration link to your contacts, telling them that you’ll upgrade them to the paid level after they registered their account. Then monitor registrations and edit their profiles to change their role from s2Member Level 0 to 1. Or, if you don’t want to monitor registrations, ask them to email you their username after they registered.

You’d protect the content at Level 1 or higher, so only users that paid for that level, or those you upgraded manually, would have access to it.

I hope that helps. :)

No problem. :)

Fernando, this forum is public, so you shouldn’t post login info here. I removed that from your post now.

I checked all the boxes there, but now you need to change a test user’s level to see if he’s transitioned between MailChimp lists.

About the MailChimp integration settings, nothing is obviously wrong. Did you make sure the list IDs are all correct? I noticed one has only numbers, although they usually include letters too.