Cristián Lávaque
My Latest Replies (From Various Topics)
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| Posted: Friday Jul 6th, 2012 at 7:42 am #18463 | |
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Could you post the shortcode you’re using for the button that is giving you the problem, please? Thanks. :) |
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| Posted: Friday Jul 6th, 2012 at 7:38 am #18462 | |
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James, you can send it via the contact form. s2Member® » Private Contact Form :) |
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| Posted: Friday Jul 6th, 2012 at 7:36 am #18461 | |
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I expect to hear back from him soon. He’s mostly developing right now and only checking his inbox a couple times a week. Maybe the tips in the download problems article I pointed you to in your other thread, helps solve the iPad video problem too. Knowledge Base » Resolving Problems with File Downloads. |
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| Posted: Friday Jul 6th, 2012 at 7:32 am #18460 | |
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Great!
That’s odd… You should be taken to the URL, not just given the link. Could you check your logs to make sure everything’s fine with the checkout? I can confirm it works because I’ve setup ClickBank with s2Member before to use this and it redirected one to the URL after checkout. Actually, the thank-you URL for the product in ClickBank didn’t have the variable, so I created a very simple hack in my mu-plugins dir: [hilite pre_code] You mean a list of people that paid but haven’t register yet? No, s2Member doesn’t have this yet. We’re improving it in the new s2 being developed, but I don’t know what to suggest to do it in the current one.
If you’re using the BuddyPress registration form, you’d need to check with them how to customize it. Or do you mean the custom profile fields that s2Member makes possible? [hilite path]Dashboard -› s2Member® -› General Options -› Registration/Profile Fields[/hilite]
If they were logged in to the account when they clicked the ClickBank button generated with the shortcode, then yes. Are they both single payments, both recurring, or mixed?
Sorry, this is not supported yet. I hope that helps! |
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| Posted: Friday Jul 6th, 2012 at 7:13 am #18458 | |
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Hi Jean-Michel. Could you try this server check tool and see if everything looks fine there? http://www.s2member.com/r/server-check-tool/ |
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| Posted: Friday Jul 6th, 2012 at 7:10 am #18457 | |
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Hi Charles. I don’t know of a plugin that does this, but it’s not impossible to do with PHP. You’d need to have someone code a script that puts the user’s name in the certificate image and show that in the page. Your template image won’t be altered, just used as a template to add the name where you want it creating a new image, which is what gets shown to the user to print. If you don’t have a developer, you can try getting a freelancer to do this for you from sites like eLance or oDesk. I hope that helps. :) |
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| Posted: Friday Jul 6th, 2012 at 7:07 am #18455 | |
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Hi Tim. What does your IPN log say about the transactions? Could you quote the entry for one of the transactions with the problem? (x’ing out any private info, e.g. emails) Could you try this in your site and see if everything’s okay there? http://www.s2member.com/r/server-check-tool/ Thanks! |
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| Posted: Friday Jul 6th, 2012 at 6:55 am #18453 | |
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I understand. There’s this knowledbase article to help with download problems. Could you try the suggestions made there? Knowledge Base » Resolving Problems with File Downloads And you can try this server check tool to see if everything looks fine there. http://www.s2member.com/r/server-check-tool/ Let me know if that helps. :) |
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| Posted: Thursday Jul 5th, 2012 at 4:13 am #18362 | |
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I don’t know about customizing the login page, I guess there are several hacks you could find with Google. But I think the default login page is very bad to begin with, so it’s hard to get right. My choice would be to create a custom login page using the s2Member Pro login widget via PHP in a regular WP page, and then use htaccess to redirect anyone from the default wp-login.php to the new page. Then it’d look like the rest of the site without trouble. |
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| Posted: Thursday Jul 5th, 2012 at 4:05 am #18356 | |
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You’re welcome! Thanks for your patience. Sorry I had those errors in my hack. But I’m glad it’s all working now. :) |
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| Posted: Thursday Jul 5th, 2012 at 12:44 am #18343 | |
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Sorry, was missing a parenthesis at the end of the [hilite mono]if[/hilite] line. It should be like this: [hilite code] if (!current_user_is('administrator'))[/hilite] |
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| Posted: Thursday Jul 5th, 2012 at 12:37 am #18341 | |
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Great! Thanks for the update. :) Remember you may need to reapply that hack after a WP update. Hopefully it won’t be needed by then if your host already solved the issue on their end, though. |
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| Posted: Thursday Jul 5th, 2012 at 12:34 am #18340 | |
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Very nice, Philly! |
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| Posted: Thursday Jul 5th, 2012 at 12:26 am #18339 | |
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Hi Randy. The notification parameter should be enough to have the user be sent his email… What are is your configuration like for the New User email? [hilite path]Dashboard -› s2Member® -› General Options -› Email Configuration -> New User[/hilite] |
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| Posted: Thursday Jul 5th, 2012 at 12:16 am #18338 | |
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Hi Nick.
Do you mean the page where you use the pro-form shortcode in? Sure, you can add any content before or after the shortcode as in any any other WP page/post.
You mean your profile on this site? Oh, it’s using the Gravatar service. You’d need to create an account there with the same email addresss you use here, and add your picture. http://gravatar.com I hope that helps. :) |
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| Posted: Thursday Jul 5th, 2012 at 12:10 am #18337 | |
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Great! Glad I could help. And thanks for the kudos! :) Let us know if you have any other questions, please. |
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| Posted: Thursday Jul 5th, 2012 at 12:08 am #18336 | |
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Hi Mary. I remember having seen mentioned that protected videos do work in iPads, at least with streamed files from Amazon. I don’t have an iPad myself, so I can’t test it yours. I’ll email Jason to check this. |
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| Posted: Thursday Jul 5th, 2012 at 12:02 am #18335 | |
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Thanks for the update, Jyotisha. Then, is your problem solved now? I removed the links I found to the download page. Let me know if I missed one, please. By the way, if the person will be logged in when donwloading, then you don’t need to have the download key in the link. Not having the key will prevent users without the proper access, from downloading the file, even if they had the URL to it. I hope it helps. :) |
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| Posted: Wednesday Jul 4th, 2012 at 11:59 pm #18334 | |
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Hi Keane.
This’d be because they’re trying to register a new account instead of using the existing one they have. Before starting the checkout, they should be logged in to their accounts to upgrade them. If they’re logged out when starting the checkout, then s2Member will relate the payment to a new account to be created, not the exising one.
What texts are these? Do you have a link to the specific pages or screenshots, please? Are these texts part of s2Member? |
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| Posted: Wednesday Jul 4th, 2012 at 11:47 pm #18332 | |
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Hi Nick. When the user wants to upgrade his account again, he needs to be logged in to the account. If he’s not logged in, then the payment will go towards a new account to be registered, not an existing account. He has to be logged in when he starts the checkout for s2Member to relate the payment to the account. They’re probably logged out and after payment try to register a new account with the same email address they used for the first account, and WordPress won’t let them. I hope that helps. :) About the notifications, it’s probably something with your email service blocking the emails from us, I don’t know. Most of us do receive the notifications without a problem, so emails are going out. What email service are you using? |
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| Posted: Wednesday Jul 4th, 2012 at 11:42 pm #18331 | |
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Hi Solomon. This is a shortcode parsing problem caused by either your theme or another plugin. It’s adding HTML line breaks after each input field, even if hidden. Test it changing the theme to the default one and reloading the page, or deactivating other plugins one by one and checking after each if the problem continues. About the Google button not working, please verify that your integration is properly configured. Also enable logging so we can get more info from each transaction with a problem in order to faciliate finding the cause. [hilite path]Dashboard -› s2Member® -› Google® Checkout Options -› Account Details -› Logging[/hilite] Thanks! |
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| Posted: Wednesday Jul 4th, 2012 at 11:38 pm #18330 | |
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Cool. I hope it helps. :) |
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| Posted: Wednesday Jul 4th, 2012 at 11:37 pm #18329 | |
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Hi Mary. Do you have the protected files in your s2member-files dir or did you integrate with Amazon to host the files and serve them from there? The thing with protected files is that, in order to protect them, they’ll be served through the script instead of directly and, depending on the server’s configuration, this can give timeout problems if the file is large. http://www.primothemes.com/forums/viewtopic.php?f=36&t=423 For streaming or large files, it’s much better to use the Amazon service. Video » s2Member® File Downloads (Amazon S3/CloudFront/JW Player) I hope that helps. :) |
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| Posted: Wednesday Jul 4th, 2012 at 11:19 pm #18328 | |
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If he doesn’t have a use for the first payment time, he can just ignore that column. You can customize the CSV format in the export code, if you want.
One thing you can do is make a copy of the file and put it in your /wp-content/mu-plugins/ dir and edit that instead, it won’t be overwritten on update. |
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| Posted: Wednesday Jul 4th, 2012 at 11:08 pm #18327 | |
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Awesome. :) |
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