latest stable versions: v150827 (changelog)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Cristián Lávaque


My Latest Replies (From Various Topics)

Viewing 25 replies - 951 through 975 (of 7,376 total)
Author Replies
Author Replies
Posted: Friday May 24th, 2013 at 7:30 pm #50575

Okay, yeah, they are imposing that rule, there’s nothing we can do about it that I know of.

I know the 1 cent difference is not super consistent, but it’s not terrible either. The 5 and 6 even look similar. I don’t think you’d have someone complain about it…

Posted: Friday May 24th, 2013 at 7:27 pm #50574

Sorry, I don’t know someone in particular to recommend. :/

Posted: Thursday May 23rd, 2013 at 10:14 pm #50525

Just in case someone is listening, here is what I think is needed:

– An automated email that goes out to customers when there is a failed payment with a link to update their billing info.

– A confirmation email that goes out when someone cancels their account followed by another email when the account is actually suspended/downgraded.

– An email which tells customers who have not cancelled who have been suspended because of a failed payment.

Thank you very much for the feedback, it’s very appreciated! We’re aware of the importance of having emails for these events to interact better with customers. These points you listed, and more, are all being considered for the next major version s2Member being developed. This will not be a regular maintainance update as the ones you see us release regularly, but a whole rewrite of the plugin that we’ve been developing for over a year. I don’t have a release date, but it’s coming along well and we’ll make an announcement when it’s ready. Are you subscribed to our updates list? You can find the opt-in box in right sidebar of the s2Member admin pages.

Posted: Thursday May 23rd, 2013 at 10:02 pm #50523

Before users could login to any of the sites on the network and it would log them in. Now the login doesn’t work unless a user has been added to that specific site. They get this message “Invalid username for this site”.

This is the correct/normal behavior. Users belong to the site they register to, not the network. If it wasn’t behaving like that, then it was not the way WordPress would normally validate sessions in a network, as far as I understand it.

There was a fix related to logins in multisite networks in the v130406 release, maybe your experience is related to that? http://www.s2member.com/changelog/#s2-changes-v130406

This is the thread related to the change, in case it helps identify the relationship to your problem: http://www.s2member.com/forums/topic/deleted-users-can-log-in/#post-46738

Posted: Thursday May 23rd, 2013 at 9:54 pm #50521

Have you been confirmed that the “Description” and “Future payment” fields on the checkout page’s “Your order summary” are for decorative purposes only?

I think it’s best to continue this in the new thread you created for it. I’m just leaving this reply so others interested can follow it. http://www.s2member.com/forums/topic/paypal-order-summary-not-populating/#post-50477

I have the same issue now, I had the reference api active on my paypal account but now paypal disabled it because I had a chargeback this week. Do you know anything I can do to bypass this and not only accept credit card payment when I have the option paypal on the proform..

I’m not sure I understand your question, Mark-Andre. Could you please explain in more detail what you want to do and the problem you’re having? Thanks!

Posted: Thursday May 23rd, 2013 at 9:50 pm #50520

s2Member has the Deactivation Safeguards enabled by default, did you disable them at some point before the update? [hilite path]Dashboard -› s2Member® -› General Options -› Deactivation Safeguards[/hilite]

I hope you do have a backup you can use to restore the data for the custom profile fields you had.

Posted: Thursday May 23rd, 2013 at 9:39 pm #50517

I can imagine! I’m very glad you sorted it out. Thanks for the update! Let us know if you need help again. :)

Posted: Thursday May 23rd, 2013 at 9:36 pm #50515

I could probably provide you an account to the site – how would you want me to get that to you?

You can use the private contact form here: s2Member® » Private Contact Form

Please leave a reply here after submitting it, so I look for it and forward it to Jason. Thanks!

Posted: Thursday May 23rd, 2013 at 9:29 pm #50514

Ah, got ya. Does that same validation work for other fields that weren’t customized? Or does it work with the pro-form with the default template?

You can try these too: Knowledge Base » Common Troubleshooting Tips

Could you please send your site’ sinfo? I’d like to take a look at the page with the pro-form using the custom template. Please include the page where you have the pro-form, and leave a reply here after you send it. Thanks! s2Member® » Private Contact Form

Posted: Thursday May 23rd, 2013 at 9:23 pm #50513

Got it. I’ll tell him about it. Thanks for the feedback. :)

Posted: Thursday May 23rd, 2013 at 9:21 pm #50512

If you’re using the free registration pro-form, you can add the success attribute for the redirection after registration. See: [hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Custom Return URLs Upon Success[/hilite]

Posted: Thursday May 23rd, 2013 at 9:04 pm #50508

It’s a limitation by the payment gateway. Which are you using? PayPal?

Posted: Thursday May 23rd, 2013 at 9:00 pm #50507

You can post your job in a freelancers site like jobs.wordpress.net, elance.com, odesk.com. I hope that helps. :)

Posted: Thursday May 23rd, 2013 at 8:59 pm #50506

Got it. I tried the Login link you showed me and after trying the credentials you sent I got the same screen Bruce got earlier:

The error message is blank, but the box is there, so I don’t know what’s wrong but something’s not behaving normally there. Could you review that and get it working so I try again?

Also, please verify that the credentials are correct and resubmit them using the contact form, please. Let me know after sending them. Thanks! s2Member® » Private Contact Form

Posted: Thursday May 23rd, 2013 at 8:52 pm #50505

Thank you. The shortcode looks correct for a recurring subscription: rr=”1″. I don’t know why you’d get a mention about it being a one-time payment.

Where does it say the one-time thing? Could you show me a screenshot, please?

Could you also enable logging and they try a 1 cent purchase to get log entries with info on the transaction? [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite]

If you still have the problem, could you submit your site’s info so we take a look at the logs and configuration, please? Let me know after you send it so I look for it. Thanks. s2Member® » Private Contact Form

Have you tried these? Knowledge Base » Common Troubleshooting Tips

Posted: Thursday May 23rd, 2013 at 8:44 pm #50504

I really don’t know. I’ll have to wait for Jason’s input on that. I left him a note.

Posted: Thursday May 23rd, 2013 at 8:39 pm #50503

Paulo, the page you’re pointing the success attribute to is the one you’re selling, which can only be accessed with the special link s2Member generates for it. So if you send the user there directly, he’ll be forwarded to the Membership Options Page.

You can use the [hilite mono]%%sp_access_url%%[/hilite] replacement code in your success attribute, but that’s encoded, so you’d need to decode it before redirecting the user to it. [hilite path]Dashboard -› s2Member® -› PayPal® Pro Forms -› Custom Return URLs Upon Success -> Specific Post/Page -> %%sp_access_url%%[/hilite]

That doesn’t explain why the success redirection would not happen, though, not even to the Membership Options Page. I see in the log entries that a discount is mentioned in one of the entries I saw, so I looked at your coupons configuration and see one that’s incorrectly written. You entered

coupon="[poupa 20 wilques]"

When it should be something like

POUPA20|20%

Please see the documentation for coupons here: [hilite path]Dashboard -› s2Member® -› Pro Coupon Codes -› Coupon Code Configuration File[/hilite]

Not sure if that would cause the success redirection to not work, but you should still fix it if you want to have users use the discount coupon.

To test the success redirection I created a test page to try a 1 cent purchase, and after saving saw a warning about the Membership Options Page not being set:

NOTE: s2Member security restrictions will NOT be enforced until you’ve configured a Membership Options Page. See: s2Member -› General Options -› Membership Options Page.

You need to set this as well as the Login Welcome Page, please. The pages you’re selling are still public because the restrictions are not active yet because of the incomplete configuration.

Anyway, I went ahead and did the 1 cent test purchase using the shortcode you posted above and after completing the payment was taken to http://clubedasvendas.com/pack-raul-candeloro/pack-raul-candeloro-links which is the page with ID 2202 in your success attribute:

[[s2Member-Pro-PayPal-Form sp="1" ids="2202" exp="72" desc="Pack Desenvolvimento e Gestão em Vendas" ps="paypal" lc="" cc="EUR" dg="0" ns="1" custom="clubedasvendas.com" ra="0.01" accept="paypal" accept_via_paypal="paypal" coupon="" accept_coupons="0" default_country_code="" captcha="0" success="http://www.clubedasvendas.com/?p=2202" /]]

I couldn’t reproduce your problem yet. Could you please give us a step by step to reproduce it, please? Thanks!

Posted: Thursday May 23rd, 2013 at 7:15 pm #50494

Can I use S2members (free and/or Pro) to put together a registration procedure where the form includes a field so the member can input their membership number; the registration is held for approval and no payment is necessary?

You can use a custom profile field to have him input more info on registration. [hilite path]Dashboard -› s2Member® -› General Options -› Registration/Profile Fields[/hilite]

About the approval process, this may help: Knowledge Base » Free user review/approval process

I’d also like to have a renew period so that when membership is due for renewal, membership can be put on hold until the member renews the membership?

If the subscription is created paying through one of the s2Member created buttons/pro-forms, then the EOT behavior you configure would be triggered after the subscription ends. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior[/hilite]

If the payment was done by another mean, you can still manually give the user an EOT time in his profile and the EOT behavior would be applied to his account.

Members join in a number of ways; online via an existing form, by post, in person at events, etc so I want to provide an area for members who have already joined the society in one of these ways.

You can create a custom profile field to enter this info. [hilite path]Dashboard -› s2Member® -› General Options -› Registration/Profile Fields[/hilite]


s2Member Pro is not required for the above, you can try them with the free version.

Posted: Thursday May 23rd, 2013 at 7:06 pm #50492

I’m not sure I understand your question completely. Could you please give more information on what you plan to do? Thanks!

Posted: Thursday May 23rd, 2013 at 7:04 pm #50491

It’s fine, the site will keep working as it is even if your client gets a different license. The only change would be when doing automatic updates of s2Member Pro in your dashboard, you’d enter the new s2member.com credentials.

I hope that helps. :)

Posted: Thursday May 23rd, 2013 at 7:02 pm #50489

You can use WordPress’ “more” tag. http://en.support.wordpress.com/splitting-content/more-tag/

The excerpt before it will be shown in the post lists (home, archives) even if the post is restricted with s2Member, as long as you don’t have the Alt View Protection enabled. [hilite path]Dashboard -› s2Member® -› Restriction Options -› Alternative View Protection[/hilite]

Posted: Thursday May 23rd, 2013 at 6:58 pm #50488

s2Member Pro doesn’t add support for that payment gateway.

If you want to create a custom integration for it, you can try with the PayPal IPN with a proxy key. See: [hilite path]Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration -> Proxy Key[/hilite]

Of course, if you had s2Member Pro, you could also look at its integrations with other gateways to help you see how you could create a custom integration with Impulse Pay too.

Posted: Thursday May 23rd, 2013 at 6:54 pm #50487

It is possible, as the manager of the site, to insert manually such information for each user individually?

You mean in his profile or a page specifically for him? Yeah, you could do that manually.

If it’s in the profile, you could use s2Member’s custom profile fields. [hilite path]Dashboard -› s2Member® -› General Options -› Registration/Profile Fields[/hilite]

If each user needs his own page, this may help: Video » s2Member (Client Portals?)

Another question, is there a way to have a calendar with reminders for each individual user.

s2Member doesn’t have any calendar features, but there are other plugins that may do this.

Posted: Thursday May 23rd, 2013 at 6:50 pm #50485

I used the Authroize.net yearly recurring form and in authorize.net only says one time payment. Am I missing something?

Could you please show me the shortcode you’re using for the pro-form? Thanks!

Posted: Thursday May 23rd, 2013 at 6:49 pm #50484

My issue that it gets completelly wiped out by plugin when I add it in the template.

I see. How are you customizing the template file? Are you editing the original in the s2member plugin or a copy of it in your theme’s directory (not a child theme)? See: http://www.s2member.com/kb/pro-forms/#customizing-pro-forms

Viewing 25 replies - 951 through 975 (of 7,376 total)

Old Forums (READ-ONLY): The community now lives at WP Sharks™. If you have an s2Member® Pro question, please use our new Support System.

Contacting s2Member: Please use our Support Center for bug reports, pre-sale questions & technical assistance.