Cristián Lávaque

No problem. Glad I could help! :)

Hi Joellyn.

I’m sorry, the threads are closed automatically by the forum after a certain time without replies. I was waiting for you to tell me you had sent the site’s info so I didn’t notice the thread again. I’m sorry about that.

I searched for your email and found it. I see that you have logging disabled, so there isn’t much I can tell from the logs. Could you please enable logging and do a test transaction for 1 cent so it gets logged and we get some entries in the logs? [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration[/hilite]

Please leave a reply here as soon as you did the above and I’ll take a new look at your site and the logs. Thanks!

Are other emails from WordPress being sent? Like when someone registers, is he getting the New User email with his password in it? If not, please try the tips here: Knowledge Base » Troubleshooting Email Delivery Problems

These are also helpful: Knowledge Base » Common Troubleshooting Tips

I talked with Jason almost a couple weeks ago about it and here’s what he said:

2013-05-11 18:35:21 Jason Caldwell: Yea I saw that comment. I will answer that shortly. That’s another issue that I’m waiting on PayPal MTS about. From my testing, I think that’s by design; but it would be nice to have descriptions listed with each profile too.
2013-05-11 18:35:37 Cristián: I see
2013-05-11 18:35:56 Jason Caldwell: PayPal just says “Future Payment” no matter what description we input for them.
2013-05-11 18:36:02 Cristián: but iirc, it happened during checkout, like, you get sent to PayPal and the product is not there (no desc)
2013-05-11 18:36:54 Cristián: I remember seeing that happen when I did the test checkout
2013-05-11 18:38:06 Jason Caldwell: It’s there, it just says “Future Payment”; which is confusing I know; but that’s not because we did not provide a description; it’s because PayPal’s interface ignores the description we sent over (when it comes to a Billing Agreement). I’m going to try again to improve this, but I’m not optimistic right now.

I was waiting for him to hear back from PayPal MTS and finish his tests before telling you a definite answer, but I didn’t get any updates after that chat and then I had to take a leave until today. I’m very sorry about it.

I left Jason a note regarding this, hoping he has an update, I’ll let you know as soon as I hear back from him.

What you can do to avoid that limitation is change one of the amounts by 1 cent, e.g. $3.96.

Could you please try these? Knowledge Base » Common Troubleshooting Tips

I’d start with the server one: Knowledge Base » s2Member® Server Scanner

Editing the shortcodes manually is fine as long as you do it correctly. [hilite path]Dashboard -› s2Member® -› PayPal® Buttons -› Shortcode Attributes[/hilite]

Mike, you mean the Billing Address section of the pro-form? Does the payment fail if the user enters his postal code correctly even if it’s not a U.S. format?

Or are you asking how to remove that section completely? Not sure it’s possible.

I just tried it with Firebug and could change the button to the image adding the styles to the input tag. I added this for the test:

style="background-image: url('http://www.photigy.com/wp-content/uploads/2013/05/submit-order.png'); height: 106px; width: 419px;"

I added it at the end, not the beginning of the input tag, though, not sure if that’d make a difference. You could try moving your style code to the end and test if it helps:

<input type="submit" id="s2member-pro-paypal-sp-checkout-submit" value="<?php echo esc_attr (_x ("Submit Form", "s2member-front", "s2member")); ?>" tabindex="500" style="background-image: url('http://www.photigy.com/wp-content/uploads/2013/05/submit-order.png'); background-repeat: no-repeat;	background-color: transparent; height: 106px; width: 419px; border: none; text-indent: -999em;" />

Could you try these, please? Knowledge Base » Common Troubleshooting Tips

Great! Thanks for the update. :)

Do you have any idea if it supports http://www.mydomain.se/login-welcome-page-%%current_user_level%% ?

You mean the redirection URL configured for your Login Welcome Page, right? [hilite path]Dashboard -› s2Member® -› General Options -› Login Welcome Page[/hilite]

In your s2Member’s login widget, set the Redirection After Login to “Login Welcome Page”.

The import tool doesn’t email users when their accounts are created. http://www.s2member.com/kb/importing-updating-users/#always-silent

You can try one of these other plugins:
http://wordpress.org/plugins/email-users/
http://wordpress.org/plugins/mass-email-to-users/

Then email your users with a link to the password recovery page, so they have it sent to them to access the new account.

This is a WordPress limitation, users can’t register with an email address that’s already in use by another user.

What your customers do is share the registered account with their spouses. If they need separate accounts, I guess they could request it from you and you manually create the extra account with the paid access for them in those special cases.