Raam Dev

Hi Adam,

To the best of my knowledge, it’s not possible to pass the phone number to PayPal like that. PayPal’s API only allows for passing basic information about the transaction itself, including billing information which is only used for validation purposes (it doesn’t actually get stored anywhere on PayPal).

If you use the Billing Modification form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms), s2Member automatically cancels the old PayPal Subscription and replaces it with the new one. The thing to remember is that the user must be logged in when using the Upgrade Form, otherwise s2Member won’t know about the old subscription.

The redirect simply isn’t working for some people, but it is for others. My Google analytics data shows the page IS getting accessed, but less times than it should. Is there some reason some people would NOT get redirected after a payment? Whatever it is, it’s happening.

There could be issues with their web browser or issues with their internet connection. It’s hard to say. Unless you can reproduce redirect the issue consistently, or unless you see something in your log files that indicate a problem with the redirect, there’s not a whole lot we can do to troubleshoot.

The emails are getting sent, but are all going to spam. How can I look at this email to edit it?

What email do you want to edit? The Signup Emails can be edited in Dashboard -› s2Member® -› PayPal® Options -› Signup Confirmation Email.

There are lots of people using s2Member and we have very, very few reports of the default emails going to spam. If they do go to spam, it’s usually because the email has been changed or because the email server sending the emails is on a blacklist somewhere (which can happen if lots of people flag your emails as spam, or if your server sends a flood of emails that looks like it’s a spamming server).

The only thing you can really do to test why your emails are going to spam is to send them from a different email address and a different email server (for example setting your From address and configuring WP SMTP outgoing server details to a GMail address/server).

Thanks for the update, Paul. Glad to hear you got it working. :)

Hello,

s2Member is not designed to give any users Dashboard access or restrict access to Dashboard features, which means they can’t edit or create posts/pages. All of the s2Member Levels are based on the WordPress Subscriber role capabilities, which only gives access to viewing content.

However, if you’re looking to create client portals, where each user gets access to their own private page where you can put content specifically for them, you can certainly do that. Please see the Client Portals video.

Glad I could help! :)

Thank you for the update, David. Glad to hear you resolved it!

By “hierarchical” I meant what you referred to as “cumulative” access, so that teachers have access to all the student materials but not vice versa. So in our scenario, Course #1 and Course #2 could each have separate access AND teachers in Course #1 would have higher access than students in Course #1 AND teachers in Course #2 would have higher access than students in Course #2.

Yes, that’s correct. In the eyes of s2Member, however, there would only be Level 1 and Level 2. You would then need to also use Custom Capabilities in conjunction with Levels to create separate sections of access for each course within those two levels.

To do that there would be a Custom Capability called course1 that would be given to both Level 1 (students) and Level 2 (teachers). All Course #1 content would need to be restricted with the course1 Custom Capability. That way, you can have many “courses” within Level 1 and Level 2, without users having access to course material they’re not supposed to have access to.

Would the same person, a student John Smith for example, be able to sign up for 2 different courses?

Yes. From an access perspective, giving access to a new course would simply be a matter of adding the Custom Capability for that course to the users account. How it’s done from a payment perspective will depend on how you’re charging for courses.

If the courses are subscription-based (i.e., recurring cost), then you’ll need to use a Billing Modification form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms) to assign the new Custom Capability and increase their recurring subscription rate.

s2Member does not currently support multiple recurring subscriptions on one s2Member account, so “adding” additional recurring cost can get quite tricky, as you’ll have to detect and handle things like figuring out how much should be added to the recurring subscription and doing any calculations for pro-rating things. s2Member can handle all of this using the Initial/Trial period on the Pro-Forms and dynamic shortcode attributes, but all the calculations and any other business logic will need programmed by you.

If courses are sold on a one-time basis, (i.e., fixed and non-recurring), then charging for a new course is very simple. You just use a Capability Buy Now form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Capability (Buy Now) Forms) to “sell” a new Custom Capability (in your case, a new “course”) to the existing user (the user must be logged in when making this additional purchase, otherwise s2Member won’t know which account to add the Custom Capability to). Once they complete payment, the Custom Capability will be added to their account and they’ll have access to the new course content.

Hi Matthew,

In the s2Member CCBill Button Shortcode that you generate in Dashboard -› s2Member® -› ccBill® Buttons, you can specify a shortcode attribute called form=””.

See the following description taken from Dashboard -› s2Member® -› ccBill® Buttons -› Shortcode Attributes (Explained)

form=”” Optional. This defaults to the ccBill® dynamic pricing form, which you’ve configured s2Member® to use. However, if you are operating multiple dynamic pricing forms, this can be used to construct a payment button designed to integrate with a specific ccBill® dynamic pricing form (e.g. making it possible to integrate s2Member® with multiple ccBill® payment forms, as they exist in your ccBill® account). Please note that each ccBill® form integrated with s2Member®, must be created on the ccBill® side first, and it MUST be created as a dynamic pricing form.

Hello,

s2Member Pro comes with the s2Member Pro Login Widget (see Dashboard -> Appearance -> Widgets) but that will require a widgetized area of your theme (such as the sidebar or footer; however you can also add custom widgetized areas by editing your theme).

Otherwise, s2Member uses the WordPress login page (wp-login.php) and offers customization options in Dashboard -› s2Member® -› General Options -› Login Registration Design. If you want to create your own custom login page, you’ll need to find a plugin that does that, or hire a programmer to code one for you.

The Pro Login Widget can also be called via PHP (see this thread), which you may be able to use in a page if you also install the Exec-PHP Plugin.

Hi Jason,

You’d need to protect all of John’s content with a Custom Capability, probably called something like john. Then, when someone wants to sign up for access to John’s content, you simply display a Pro-Form that has been configured to assign the john Custom Capability to that new users account.

s2Member currently does not support multiple recurring subscriptions on one s2Member account, so if an existing member has already subscribed to John’s content for $2.99/month and now they also want to subscribe to Mary’s content, you’ll need to present them with a Billing Modification form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms) that adds the mary Custom Capability to their account and also increases their recurring plan to $8.97/month.

The Billing Modification form and the Pro-Form can all be configured dynamically, so you can extend the checkout process so that your visitor can select the Authors they want to subscribe to and then pass that information to the next page where you would display a Pro-Form (or an Upgrade form if they’re an existing member) that is dynamically configured with the necessary Custom Capabilities and pricing. (See also: Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained)).

Your web host should be able to help you configure PHP properly so that it has access to a readable/writeable temporary files directory.