Raam Dev

Hi Stéphane,

You said,

On their own site, customers will be able to create pages and posts (and some custom post types) but, other than that, their access will be quite limited (they shouldn’t be real admins on their own site and should not be able to install or modify plugins, themes of modify the site in any way other than adding content (media, pages, posts, custom posts).

Please see this description from the bottom of the prices page:

If you operate a WordPress® Multisite Network, and your Network DOES make it possible for users/members to create child blogs or sub-sites (in any way), we consider your installation to be a Multisite Blog Farm. Please note, many site owners run a Multisite Network for the purpose of maintaining their OWN child blogs or sub-sites. The term Multisite Blog Farm does NOT apply to a Network that hosts multiple child blogs or sub-sites, all of which are operated by a single site owner. A Multisite Blog Farm (in the eyes of s2Member®), is a Network that makes it possible for its users/members to create child blogs or sub-sites; where one or more of these child blogs or sub-sites is administered by a user/member (e.g. if you offer blogs or sub-sites to your customers, for free or otherwise).

Also, after creating your Multisite network, please navigate to Dashboard -› s2Member® -› Multisite (Config) -> Multisite Registration Configuration. You will see lots of documentation in there, including an option that asks “What Do You Plan to Offer?” .

Mary,

When you say “when a subscriber has been active for a given period, he’ll be promoted to a superior level”, what does “promoted to a superior level” look like from s2Member’s side? Does their Membership Level change? If so, how does it change? If the membership level doesn’t change, then what indicates such a change?

If you’re changing their Membership Level manually to indicate they’ve been “promoted to a superior level”, then the list transition settings will work for this (manual role changes also trigger list transitions).

Have you double-checked your IPN integration settings? Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration

There’s also an IPN Message Log on PayPal’s website, somewhere within your account. It’s located in different places depending on the account, so I suggest looking around for it. That log will tell you if PayPal successfully sent IPN messages to your site or if there was an error.

Hi Wayne,

Please see my replies below:

1:your login form i see in the bar at top of this site how is that added in s2

s2Member Pro offers the s2Member Pro Login Widget. You can add this widget to any widgetized area of your WordPress theme. If you want to style the login widget, or create your own login form, you’ll need to do that yourself.

2:can this form/any login form accept logins via facebook eg using the loginradius plugin
we do not need paid subscriptions only free

s2Member uses the WordPress authentication system. We don’t provide any direct integration with Facebook, however 3rd party WordPress plugins (like Login Radius) might be compatible with s2Member. The only way to find out is to test it (you can test with the free version of s2Member, as the Pro version uses the same authentication mechanism).

3: we have two seperate sections on the site that require registration?
A)is forum we are using bbpress and b) private area of site
we want to redirect people to either the forum ore the private page dependng on what link they clicked originally to go to the signup/registration page
is this possible is s2 non paid or only paid

Yes, you can have separate areas of the site for free and non-free content. You can also use bbPress with s2Member (see Dashboard -› s2Member® -› Other Integrations -› bbPress® in the free version of the plugin).

If you want to learn more about the plugin, I highly recommend watching some of the tutorial videos.

Hi Mark,

That is not possible without hiring a programmer to write some custom code that recreates the WordPress Create User functionality. Since you have s2Member Pro, the programmer could make use of the s2Member Pro Remote API: Dashboard -› s2Member® -› API / Scripting -› Remote Operations API.

If you need to hire a programmer, we recommend posting your job at jobs.wordpress.net.

Hi Alex,

I’m going to consult with the lead developer and see if he can drop in here and offer some advice. Thank you for your patience.

Hi Aaron,

To apply the discount only to the first month, you’ll need to make sure you generate your Authorize.net Pro-Form with an Initial/Trial amount that matches your recurring amount.

So, in Dashboard -› s2Member® -› Authorize.Net® Pro Forms -› Membership Level # Forms, you would set “I’ll offer the first 1 month @ $25” and then you’d do “Then, I want to charge $25 Monthly“. Set your description and any Custom Capabilities (if you’re using them) and then press Generate Form Code.

Now, when you create your Pro-Coupon code, you need to make sure the coupon code only applies to the Initial/Trial amount (the $25 that you set above). As per the example in Dashboard -› s2Member® -› Pro Coupon Codes -› Coupon Code Configuration File:

SAVE-10|10%||ta-only ( 10% off an Initial/Trial Amount; the ta=”” attribute in your Shortcode )

So to create a coupon that subtracts $25 from the Initial/Trial amount, you would do this:

SAVE-25|25.00||ta-only

Now, anyone who enters the SAVE-25 coupon into the Pro-Form will automatically receive the first month free and then be charged $25/month thereafter.

Hi Mary,

List Transitions will work automatically if the user is being upgraded from one level to another (using a billing modification form Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms), or if the user’s account has expired from an EOT, or if their payment failed or subscription was canceled.

All of this also assumes you’ve configured automatic transitions in Dashboard -› s2Member® -› API / List Servers -› Automate Unsubscribes/Opt-Outs.

So, if a user at Level 2 signs up for 6 months of access, then after 6 months their account will automatically be handled as per your settings in Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior and they will automatically be transitioned according to your list transition settings in Dashboard -› s2Member® -› API / List Servers -› Automate Unsubscribes/Opt-Outs.

Fede,

Please see Dashboard -› s2Member® -› Restriction Options -› Unique IP Access Restrictions. By default, 5 IP addresses can access the same link. If you want to make that restriction tighter, you can do so in that section.

Hi Benny,

It sounds like there might be some kind of JavaScript conflict somewhere on your page (generated by your theme or a plugin). You may want to try disabling plugins one-by-one, or consulting with the YouTube Developers forum or the YouTube Product Forum.

Hi Mark,

Yes, you can manually specify an Automatic EOT Time when you create their account manually. There’s a field called “Automatic EOT Time” when you create their account manually:

EOT = End Of Term. ( i.e. Account Expiration / Termination. ).

If you leave this empty, s2Member will configure an EOT Time automatically, based on the paid Subscription associated with this account. In other words, if a paid Subscription expires, is cancelled, terminated, refunded, reversed, or charged back to you; s2Member will deal with the EOT automatically.

That being said, if you would rather take control over this, you can. If you type in a date manually, s2Member will obey the Auto-EOT Time that you’ve given, no matter what. In other words, you can force certain Members to expire automatically, at a time that you specify. s2Member will obey.

Valid formats for Automatic EOT Time:

mm/dd/yyyy
yyyy-mm-dd
+1 year
+2 weeks
+2 months
+10 minutes
next thursday
tomorrow
today

* anything compatible with PHP’s strtotime() function.

Hi Fede,

The link that s2Member generates contains a special key that gives the user access. If you’re protecting a page with s2Member’s Specific Post/Page feature, you must use the s2Member generated shortlink to access the page.

I would recommend making a second, unprotected page for the Clickbank thank you, something that gives the customer instructions for checking their email and looking for the shortlink that will give them access.

Hello,

IPN communication between PayPal and s2Member is what enables automatic downgrading of members. For this to work, the IPN integration needs to be set up properly. Also, the s2Member accounts must contain the PayPal Subscriber ID so that s2Member knows which account should be downgraded. The Subscriber ID is stored automatically when they signup through your site using an s2Member-generated form/button. Please double-check that your s2Member accounts show the corresponding Subscriber ID that matches their recurring profile on PayPal.

Please make sure your IPN Integration is correct: Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration. Also, if you haven’t enabled logging, I suggest doing so: Dashboard -› s2Member® -› PayPal® Options -› Account Details -› Logging. The log files in wp-content/s2member-logs/ will help in diagnosing any issues with IPN communication.