Raam Dev

Hi Laurent,

The mu-plugins folder isn’t for Multisite; the mu stands for Must Use:

The code I linked to should go in wp-content/mu-plugins/ regardless of whether you’re using Multisite. I’m currently using that code on my personal site and it’s working as expected, so I’m not sure what might be wrong with yours.

Unfortunately, debugging custom code is outside the scope of our support policy (see s2Member® » Support Policy » Outside Scope).

Hi Mary,

The video below explains how this can be accomplished:

Hi Rich,

s2Member does not have an affiliate system built-in, however we integrate with iDevAffiliate and ShareASale. We also have a system for integrating other unsupported tracking methods using our API notifications.

s2Member does not have a support request system.

Membership management is currently done using the WordPress users panel (all s2Member members are actually WordPress users with additional features to track their subscription ID, custom capabilities, and any additional information that you want to store using custom registration/profile fields).

We are working to overhaul the way users are managed in the next major release of s2Member. If you’re curious about how s2Member looks, I recommend installing the free version or watching a few of the tutorial videos.

Hi Jacqueline,

I’ll send a message to Jason (the lead developer) and inquire about your question.

Thank you for your patience.

Hi Peter,

Have you read the documentation found at Dashboard -› s2Member® -› API / Tracking -› Signup Tracking Codes?

s2Member will display your Signup Tracking Codes in one of four possible locations… 1. If possible, on the Thank-You Return Page, after returning from your Payment Gateway. 2. Otherwise, if possible, on the Registration Form, after returning from your Payment Gateway. Note. If you offer a 100% free Trial Period, Tracking Codes will be displayed in location #2 when using PayPal® Standard Button integration. 3. Otherwise, if possible, on the Login Form after Registration is completed. 4. Otherwise, in the footer of your WordPress® theme, as soon as possible ( immediately with s2Member Pro Form integration ); or after the Customer’s very first login.

Signup Tracking Codes are displayed for all types of Membership Level Access. Including Recurring Subscriptions ( with or without a Free Trial Period ), Non-Recurring Subscriptions ( with or without a Free Trial Period ), Lifetime Subscriptions, and even Fixed-Term Subscriptions. All of these are supported by s2Member’s Button/Form Generators.

Signup Tracking Codes will NOT be processed for Free Subscribers that register without going through your Payment Gateway at all. Signup Tracking Codes will NOT be processed when an “existing” User/Member pays for a new Subscription ( see: Modification Tracking Codes for that scenario ). And, Signup Tracking Codes will NOT be processed on Buy Now transactions for Independent Custom Capabilities ( see: Capability Tracking Codes for that scenario ).

Can you please confirm that your tests have involved using the payment gateway (i.e., non-free accounts) and that you’ve checked for the tracking code in all the locations mentioned above?

Hi Deyson,

If you’re using the Buy Now button, then the Automatic EOT Time should be set immediately after the user makes a purchase.

(When generating the Pro Form, the Buy Now and the Subscription options look very similar in the UI drop-down box. The Buy Now option is listed as “One Time ( for 1 year access, non-recurring, no trial )”; the subscription version says “One Time ( for 1 year access, non-recurring )”… notice how “no trial” is missing. You can also look at the button shortcode: if rr=”0″, that’s a Subscription button; if rr=”BN”, that’s a Buy Now button.

Take a look at the profiles of a few active members and see if the Automatic EOT time has been set. If not, then you might be using the subscription version of that button, in which case s2Member will wait until it receives an IPN message from the payment gateway.

If you are using the Buy Now version of the button and the profiles already have the Automatic EOT Time set, you’ll need to extract that time from the database before you can display it (s2Member doesn’t have an easy way of displaying that data). The EOT time is stored as a Unix timestamp, so you’ll need to convert that to a readable date before displaying it on your page/menu.

This thread from the old forum explains where you can find the Automatic EOT Time in the database and the PHP date() function is what you’ll want to use to convert the timestamp to something readable.

Hi Matt,

Yes, s2Member can offer semi-annual subscriptions. That isn’t an available option in the UI drop-down box when generating the payment button/form, but the shortcode attributes can easily be modified for whatever frequency you desire (for example you’d simply set rp=”6″ and rt=”M” for ‘repeat every 6 months’).

I unfortunately don’t know of any specific gateways that accept $20k transactions, sorry.

Let us know if you have any other questions.

Hi Deyson,

For recurring subscriptions, s2Member does not calculate and store the termination date for the members. That information is up to the payment gateway (e.g., if the payment fails several times after 1 month, the payment gateway notifies s2Member that the account should be terminated/demoted).

Only when s2Member receives an IPN message from the payment gateway indicating a refund, chargeback, cancellation, payment failure, or an end of term has occurred, only then will s2Member assign the EOT Time to the users account. Until then, that field remains empty.

We are working to improve this functionality in the next major release of s2Member to provide better ways of reporting membership status, payment amounts/times, etc.

Hello,

s2Member integrates with MailChimp and Aweber to provide those features. If you instead want to send emails from within WordPress, you’d need to use a 3rd party plugin, as s2Member does not offer that feature.

With s2Member you can offer a subscription to your subscribers so they pay you for access to the content on your site, however the recommended way to handle email delivery of that content is to use one of the supported list services.

1. Can this plugin be tied into MailChimp? Is it compatible with MailChimp today (latest version, etc.)?

Yes, s2Member supports MailChimp and many of our customers are actively using that integration. There are no known problems.

2. Are you able to select groups of members to email regarding payment?

No, s2Member does not have any mechanism for sending mass-emails to members. Since the s2Member members are simply WordPress users, you could use a 3rd party plugin that allows you to send mass-emails. We are working towards improving this functionality in the next major release of s2Member.

3. Does s2Member calculate the details of payment – date paid, year paid, amount paid, etc.?

Yes, however those details are not viewable from within the administration panels. s2Member keeps track of them mainly for internal purposes. If you need to view a list of last payments or amounts paid, for example, you’d need to write a custom script that extracts that information from the database and/or write a custom plugin that records that information to separate database table whenever a transaction happens (this is made easy through the use of hooks).

We are working towards improving this functionality in the next major release of s2Member, along with making access to financial information from within s2Member easier.

4. And for example, with 300 doctor memberships, is there a way to sort by payment date?

No, there is no way to sort by payment date. That’s something you’d need to do from the payment gateway (e.g., PayPal). As explained in the previous answer, s2Member does not “manage” the financials for the membership; it deals with restricting/controlling access and handling payments through the payment gateways.

Again, we are working towards improving this functionality in the next major release of s2Member.

Hi Drew,

Yes, s2Member can handle that type of payment system, but you’d need to code up the registration form that would then pass along to another page the “total payment” value (which you’d calculate on the form that you create, depending on which chapter/affiliate was selected). When you pass that “total payment” value to the checkout page, the s2Member shortcode that generates to payment form/button would by dynamically configured with the price you passed to it. See this thread on the old forum for more information: http://www.primothemes.com/forums/viewtopic.php?f=36&t=1604

You can also use one level (Free Subscribers) and then use s2Member Custom Capabilities to differentiate between members. Each member would get a specific Custom Capability that marks him/her as having selected a specific chapter/affiliate during signup. (You’d need to pass that Custom Capability to the s2Member signup form as well.)

The video below on Custom Capabilities may be helpful in better understanding how those work:

Also, I suggest taking a tour of the videos section to get a better feel for how the plugin works. If you need something that is more akin to a directory (i.e., has lots of features for creating member-viewable list of users with their associated chapters/affiliates, etc.), then you’ll need to use a 3rd party plugin to accomplish that. We’re working on improving things in this regard for the next major release of the plugin.

Hello Viruthagiri,

Unfortunately this kind of assistance is outside the scope of our support policy (see s2Member® » Support Policy » Outside Scope). You may want to post a thread on the WordPress Support Forum.