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Bruce

Staff Member

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Viewing 25 replies - 951 through 975 (of 2,703 total)
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Posted: Thursday May 9th, 2013 at 12:02 am #49533
Bruce
Username: Bruce
Staff Member

(My real problem is that I want to try and collect the users address details for the payment so I can automatically send them an invoice, I was using custom registration fields to do this.)

This should be possible. Can you screenshot the setup you have for the custom field that you’re using (or one of them assuming you’re using more than one field)

Posted: Thursday May 9th, 2013 at 12:00 am #49532
Bruce
Username: Bruce
Staff Member

Please add a date picker and more date format options to the feature request list.

Will do.

In the meantime, it would be a whole lot less confusing if s2member’s select option used something like ‘xx/yy/zzzz’ for indicating the format instead of the dd, mm and yyyy that has a well-recognized meaning.

I’ll talk to our development team about this.

Posted: Thursday May 9th, 2013 at 12:00 am #49531
Bruce
Username: Bruce
Staff Member

Could there be some restrictions about pdf that makes it all act this way.

It’s possible that the PDF was created in a way that causes this, but s2Member does not have anything that could cause this.

I found this article online about this, perhaps it could help you figure out the problem:

http://www.ehow.com/how_6299874_disable-pdf-print-function.html

It appears that it’s a property in the created PDF.

Posted: Wednesday May 8th, 2013 at 11:58 pm #49530
Bruce
Username: Bruce
Staff Member

Lastly, how did you guys get the black top bar on this website for logging in?

I believe that was part of the theme. We use inFocus from ThemeForest.

See: http://themeforest.net/item/infocus-powerful-professional-wordpress-theme/85486

Posted: Wednesday May 8th, 2013 at 11:57 pm #49529
Bruce
Username: Bruce
Staff Member

I was wondering how exactly would i be able to sell physical goods and how i can
organize members and shipping orders separately? Would i be able to import all the orders to stamps.com?

s2Member does not have any direct integrations with shipping services. The best way to integrate a service with s2Member would be to use s2Member’s API Notifications and send the necessary information to the service after Payment is completed.

See: Dashboard -› s2Member® -› API / Notifications -› Payment Notifications

Posted: Wednesday May 8th, 2013 at 11:33 pm #49528
Bruce
Username: Bruce
Staff Member

Thanks for the information.

I’ll have Jason look at this.

Posted: Wednesday May 8th, 2013 at 11:33 pm #49527
Bruce
Username: Bruce
Staff Member

EDIT : No, the deactivation don’t fixe the issue…

Okay, thanks for the information. I’ll need to check out your registration logs and see if I can find where the information is being logged is it okay if I take another look at your Dashboard?

Posted: Wednesday May 8th, 2013 at 11:31 pm #49526
Bruce
Username: Bruce
Staff Member

Thank you for your inquiry.

Do you have logging enabled? See: Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration

Posted: Wednesday May 8th, 2013 at 8:00 pm #49522
Bruce
Username: Bruce
Staff Member

Is there a way that I can offer 3 different memberships with different prices on the one Membership options page without just listing eqach one with the pro form code for each one down the page?

Unfortunately this is not currently possible. If you have multiple Pro Forms on the same page it causes problems. We’re looking to address this in the next major version of s2Member but for now you’ll have to have your Pro Forms on separate pages.

Posted: Wednesday May 8th, 2013 at 7:49 pm #49521
Bruce
Username: Bruce
Staff Member

In 3 of the 4 most recent experiences of this the user has signed with the same email address each time, so can S2Member block by email address.

WordPress won’t allow a User to be made with the same email address as another. Are you having your User accounts delete at the end of the trial?

Posted: Wednesday May 8th, 2013 at 7:36 pm #49520
Bruce
Username: Bruce
Staff Member

Thanks for your patience.

I took a look and it appears that your theme is loading in some resources after s2Member forces SSL. Can you try the first two steps in Common Troubleshoot Tips here, please?

See: Knowledge Base » Common Troubleshooting Tips

Posted: Wednesday May 8th, 2013 at 6:02 pm #49516
Bruce
Username: Bruce
Staff Member

Buy Now buttons don’t work with subscriptions from what I’ve read and tested, has this changed? User registration is required being a subscription based website. As is a quick process without too many steps.

Right Buy Now buttons won’t create a subscription, and this is the reason it works without forcing a PayPal account.

There is another alternative, but we generally don’t like to suggest it because it forces your Users to call in and have you (the site owner) cancel subscriptions. That’s PayPal ERP. This allows you to accept credit cards for subscriptions without PayPal Pro.

See: https://merchant.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=merchant/erp_overview

Posted: Wednesday May 8th, 2013 at 5:59 pm #49515
Bruce
Username: Bruce
Staff Member

Since so many people request to have this feature, why don’t you just include it as a standard basic functionality? Everyone see it on your site and think that it can be customized just like all the other features. After all, I upgraded to get this pop-up functionality.

If it were possible to include this as standard functionality we would definitely do so. However, this is a theme customization and unless your theme has a WordPress side/head/footer bar that you can add widgets to, it’s just not possible.

The code provided here is the bare necessity for getting the log in box like we have here at s2Member.com. As far as getting the form to toggle and not be shown, this is something that has to be done through JavaScript and will change based on what you want.

Knowledge Base » Login Box Like s2Member.com?

If you’ve got jQuery loading on your site, this jQuery function will do a lot of the work for you:

http://api.jquery.com/toggle/

Posted: Wednesday May 8th, 2013 at 5:54 pm #49513
Bruce
Username: Bruce
Staff Member

Hi Bruce, Sorry I don’t mean approve a member when they sign up, I mean approve changes an existing member might make to their profile…

I see. s2Member doesn’t have this capability either, I’m afraid. The only way I could see this be possible is to have your Users send a request for a change in information and you can change the information manually if it’s okay through a Contact form.

Posted: Wednesday May 8th, 2013 at 5:51 pm #49512
Bruce
Username: Bruce
Staff Member

I did send the information through the contact form, yet, I haven’t heard back fom you, nor have you used the info to log into the site. When do you expect to look into this problem?

I’m looking at our messages and I didn’t receive any information. I asked you for some information in my previous reply and I was expecting a reply back when you sent this information. Could you please send the information once more and update the thread when the information comes through so we can take a look, please?

Posted: Wednesday May 8th, 2013 at 2:50 pm #49501
Bruce
Username: Bruce
Staff Member

captcha=clean

This puts a Captcha with the style “clean” in your Form. You’d remove the whole attribute to keep the Captcha from coming up

Posted: Wednesday May 8th, 2013 at 2:34 pm #49497
Bruce
Username: Bruce
Staff Member

Correct me if I am wrong. The paid members will not use captcha?

This depends on if you have captcha set up on your Pro Forms. You can opt into doing this, or you can take the captcha=”clean” part out of your shortcode and keep it from happening.

Posted: Wednesday May 8th, 2013 at 2:19 pm #49494
Bruce
Username: Bruce
Staff Member

http://physicalactivitysociety.org/membership-level/associate/

The reCaptcha on this page seems to work just fine for me. If your Users are having problems with the Captchas that are coming up, you should have them press the refresh button next to the field and it’ll give them a new one to try.

Posted: Wednesday May 8th, 2013 at 2:14 pm #49493
Bruce
Username: Bruce
Staff Member

Could you answer the question regarding the need to download the WP SI CAPTCHA Anti-Spam plugin before this works? (see previous reply I made).

This isn’t necessary for the integration. s2Member only requires that you put captcha=”clean” into your PayPal Button/Pro Form shortcodes and it will generate Captcha fields of its own. That plugin is only meant for Captcha-protecting things like login forms, which s2Member does not do.

Posted: Tuesday May 7th, 2013 at 11:40 pm #49456
Bruce
Username: Bruce
Staff Member

Some members are reporting that after they fill out captcha the (security code was missing) what is strange is that I have some members that are signed without any problems or at least they dont mention it.

Do you have a link to your free registration form so we can take a look at it?

Posted: Tuesday May 7th, 2013 at 11:38 pm #49455
Bruce
Username: Bruce
Staff Member

When a user attempts to login but fails due to incorrect username/password or combination, they get sent to the login page. However, the error message box contains no instructions…it’s just blank. Any ideas on what might be causing this? I am using S2Member Pro, and the site is at http://www.agna.ca (login form is in the footer).
Thanks!

I took a look at it and it looks to me like a broken translation to me. Are you using any translations for s2Member?

Posted: Tuesday May 7th, 2013 at 11:24 pm #49454
Bruce
Username: Bruce
Staff Member

Yes Logging is enabled.

Could you send us a copy of these log files? You can send them here:

s2Member® » Private Contact Form

Posted: Tuesday May 7th, 2013 at 11:10 pm #49452
Bruce
Username: Bruce
Staff Member

Thank you for reporting this important issue.

I’m sorry but I’m not sure exactly where this issue is happening. Is this happening on your site globally?

Posted: Tuesday May 7th, 2013 at 11:08 pm #49451
Bruce
Username: Bruce
Staff Member

Thank you for your inquiry.

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Posted: Tuesday May 7th, 2013 at 11:07 pm #49450
Bruce
Username: Bruce
Staff Member

The money still come thru in paypal but they are listed as a free subscriber. Im trying to figure out what might be the cause of that.

It’s possible this is happening due to a connection failure that only happens sometimes. Do you have logging enabled?

See: Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration

Viewing 25 replies - 951 through 975 (of 2,703 total)

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