Mike (Volunteer Moderator)
My Latest Replies (From Various Topics)
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Posted: Wednesday Jul 31st, 2013 at 8:15 am #54477 | |
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It’s possible. Although, that shouldn’t just turn itself off; it takes a plugin to remove an option from your WordPress® meta table in MySQL to actually do that. If you were testing any other plugins lately, it might be possible that it became corrupted at some point. At any rate, it sounds like that’s been re-enabled now :-) |
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Posted: Wednesday Jul 31st, 2013 at 8:10 am #54476 | |
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Did you set the player_key=”” attribute in your [s2Stream /] Shortcode? |
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Posted: Tuesday Jul 30th, 2013 at 11:04 pm #54442 | |
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PayPal allows only one there. However, s2Member® provides an example file with step-by-step instructions on how to setup a central IPN processor and fork it out to multiple software installations. You’ll see this file from your My Account page here at s2Member.com. The s2Member® Pro Extras zip file contains paypa-central-ipn.php and it contains instructions inside that file. |
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Posted: Tuesday Jul 30th, 2013 at 10:57 pm #54441 | |
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Yes, that requires s2Member® Pro; it comes with the Pro Login Widget and it makes several things possible. However, as a free alternative you can try this out. Jason (the Lead Developer for s2Member® Pro) recommends this in his article here. See: Knowledge Base » Plugins/Themes (Compatibility w/ s2Member®) |
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Posted: Tuesday Jul 30th, 2013 at 10:47 pm #54439 | |
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Not that I’m aware of. The instructions here are pretty good though. Have you looked over this article? |
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Posted: Tuesday Jul 30th, 2013 at 10:44 pm #54438 | |
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It might be a caSe issue. Please see FNM_CASEFOLD here:
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Posted: Tuesday Jul 30th, 2013 at 10:38 pm #54435 | |
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I suspect this is a file size issue that is exceeding memory limits allocated to PHP scripts. Videos are normally best served through s2Member’s Amazon S3 and/or Cloudfront integration, particularly if you are experiencing trouble when serving them locally. Is that a correct assumption? It appears from your links that you are storing these files inside /s2member-files/ locally within your WP installation? If so, you can check with your hosting company and also look at your PHP error log for anything that indicates a timeout or a memory limit being reached. This could explain the problems you’re having. The /s2member-files/ directory works great for most files, but streaming audio/video (particularlly if the files are larger); I would put on Amazon and serve them from there; using s2Member of course to protect them. Another possibility is content encoding. You mention it’s a browser-specific issue? Not happening in Firefox? If so, I would take a look in Firebug and see what headers your server is sending back. Also, be sure that you have the s2Member snippet in your .htaccess file to prevent GZIP compression during delivery of these files. See: Video » s2Member® File Downloads (GZIP Conflicts?) If you can post a functional link, we may also be able to assist you in testing this out that way. The link above would be perfect, if the Download Key were actually in the URL and gave us access to test it out. |
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Posted: Tuesday Jul 30th, 2013 at 10:29 pm #54433 | |
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Here are the contents of that file :-)
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Posted: Tuesday Jul 30th, 2013 at 10:26 pm #54432 | |
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Thank you. This is currently being investigated by tech |
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Posted: Tuesday Jul 30th, 2013 at 10:21 pm #54431 | |
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Ah, I see. You’re talking about the infamous ERP service from PayPal. That’s been somewhat discouraged by s2Member because it lacks any API connectivity whatsoever. When your customer goes through PayPal, they pay through their PayPal account, and that’s normally where they would have access to cancel future payments. However, when you operate a PayPal account with their ERP service (which is one level shy of PayPal Pro) it still pushes the customer through PayPal, but because they don’t actually pay you with a PayPal account, it creates a scenario where the only way a customer can cancel is by contacting you. s2Member is unable (due to PayPal API limitations) to cancel these accounts, and the customer is also unable to cancel billing, because they have no PayPal account connected to their recurring payments. Interally, it’s the difference on the PayPal side between what they term a “Subscription” vs. a “Recurring Profile”. A Recurring Profile is created under API integration (normally via PayPal Pro) while a Subscription is normally associated with PayPal Standard and/or the ERP service. Subscriptions can only be cancelled by a customer; or by the site owner. It’s not possible to cancel these through API calls alone; and thus, the Pro Cancellation Form will fail with an error back to the customer. The solution in this unfortunate situation is to cancel these accounts manually. I would suggest posting a notice on the site that “if you experience an error during your cancellation attempt, please contact support for assistance” and this way you can deal with these on a case-by-case basis until you weed through these old customers that joined up under the ERP service.
In the future, you might consider going to PayPal Pro where this is not an issue at all, and the s2Member Pro cancellation form will behave just as expected, because the PayPal Pro APIs make this possible. See: http://www.primothemes.com/forums/viewtopic.php?f=4&t=418#p7444
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Posted: Tuesday Jul 30th, 2013 at 9:31 pm #54428 | |
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Please direct WPML to this contact form. Thanks! |
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Posted: Tuesday Jul 30th, 2013 at 9:29 pm #54427 | |
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I would take a closer look at this problem first. If your installation of BuddyPress is missing a page, that could cause all sorts of unexpected problems. Unfortunately, that’s something you’ll probably want to seek help w/ at BuddyPress.org; because that’s a BuddyPress-specific issue. |
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Posted: Tuesday Jul 30th, 2013 at 9:26 pm #54425 | |
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Can you please take a screenshot of your configuration here for us? It would also be helpful to see the specific EOT Times you are referencing. How far in the past are we talking about? Also, can you confirm with your hosting company that WP-Cron is running properly? See: Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior; and please look at the Automatic EOT System settings for the WP-Cron task manager there. |
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Posted: Tuesday Jul 30th, 2013 at 9:18 pm #54423 | |
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Did any of these folks use PayPal (or did they all pay you with a credit card)? If they used PayPal, the s2Member® cancellation form will ask them to log into their PayPal account and terminate billing; because that’s required with PayPal customers. Anyway, just wondering if this might be part of the issue? |
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Posted: Tuesday Jul 30th, 2013 at 9:15 pm #54421 | |
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I’m not seeing any errors on that page. Short of doing a test transaction, I’m not sure that I understand what the problem is yet. Can you detail for me what errors you receive? Have you enabled logging in s2Member® and looked at those errors in the log file to see what additional detail there is? See: Dashboard -› s2Member® -› Log Files (Debug) -› Logging Configuration |
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Posted: Tuesday Jul 30th, 2013 at 9:12 pm #54420 | |
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Stripe integration was moved into the next generation of s2Member and is still in development at this time. There is no official release date yet. However, it’s been quite awhile so I don’t think it should be too much longer. |
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Posted: Tuesday Jul 30th, 2013 at 9:07 pm #54419 | |
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Not totally irrelevant (even if you disable EOT handling);
Is that email coming from s2Member, or from something else? I’d like to understand the flow here better, and I think we can help you out. Is this an email that comes after checkout, or is this part of a marketing effort of your own? |
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Posted: Tuesday Jul 30th, 2013 at 9:01 pm #54418 | |
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I suggest that you generate a Pro “Modification Form”; or simply add the See also: Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms |
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Posted: Tuesday Jul 30th, 2013 at 8:56 pm #54417 | |
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Please see: s2Member® » Support Policy Given this is related to another plugin (and a possible conflict); I suggest that you provide as much detail as you can that is related strictly to s2Member®. For instance, please describe what feature in s2Member you used to guard access to this calendar, and how that feature is not working as expected?? Also, if you can post screenshots in your next reply, that will work toward reducing response time. Thanks! |
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Posted: Monday Jul 29th, 2013 at 11:42 am #54341 | |
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This is a proxy for s2Member’s IPN handler; which is a behind-the-scene HTTP process that occurs silently. It does not control a customer’s browser in any way. If setup properly, this will result in an email that goes out to your customer, and the link you’re looking for (e.g. the registration link) will be inside that email they receive. See: Dashboard -› s2Member® -› PayPal® Options -› Signup Confirmation Email The parameters:See: Dashboard -› s2Member® -› PayPal® Options -› PayPal® IPN Integration Mapping these parameters from JVZoo back to s2Member. This would be a question for the folks at JVZoo I believe. s2Member Proxy IPN handler follows PayPal standards for the most part, so if they have a PayPal integration example over at JVZoo, that should suffice. |
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Posted: Sunday Jul 28th, 2013 at 11:42 pm #54319 | |
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I suggest that you install this plugin: http://wordpress.org/plugins/user-role-editor/ This will allow you to modify the Author Role on your installation, and give Authors the s2Member Capabilities they will need to also be Members of your site; and not just Authors. |
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Posted: Sunday Jul 28th, 2013 at 9:04 am #54295 | |
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Thanks for the follow-up Olly. If you get a moment (we know you’re busy), but if you can please rate s2Member® for us we would VERY much appreciate it. Thank you in advance! Please register @ WordPress.org and rate s2Member® NOTE: If you vote @ WordPress.org & LIKE us on Facebook, please reply back in the s2Member® Forums with a link to your nice comments (just to let us know). The company also has a way of saying thanks for this :-) |
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Posted: Sunday Jul 28th, 2013 at 8:24 am #54292 | |
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Well your best bet then would be a simple PHP script.
If you install the ezPHP plugin, that will make it possible for you to run this in a WP page. See also: http://codex.wordpress.org/Function_Reference/get_users |
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Posted: Sunday Jul 28th, 2013 at 8:07 am #54290 | |
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It can’t be removed unless you don’t intend to collect them as subscribers. However, you can certainly change the wording and pre-check the box if you like. Please see: Dashboard -› s2Member® -› API / List Servers -› Registration Double Opt-In Box |
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Posted: Sunday Jul 28th, 2013 at 7:25 am #54288 | |
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Thank you. We’ve created an internal Issue to track the progress of this for the next maintenance release. The lead developer says he looked at this once before and it was actually attributed to a bug in WP itself. However, he is going to look at this again and be sure there is not something more we can do. |