Raam Dev

Hi Robb,

Yes, that is correct. Please see the following from Dashboard -› s2Member® -› Import/Export -› User/Member Importation:

If you fill the ID field, the Import routine will update an account matching the ID you specify ( so long as the account ID does NOT belong to an Administrator, this is for security ). When importing new Users/Members, you can leave the ID field empty; don’t remove it, just leave it empty ( i.e. “” )

The problem is that your server is blocking s2Member from loading two important files:

The s2Member CSS:

<link rel='stylesheet' id='ws-plugin--s2member-css'  href='http://www.paintboxtv.com/wp-content/plugins/s2member/s2member-o.php?ws_plugin__s2member_css=1&#038;qcABC=1&#038;ver=120703-120703-2789092591' type='text/css' media='all' />

And the s2Member JavaScript:

<script type='text/javascript' src='http://www.paintboxtv.com/wp-content/plugins/s2member/s2member-o.php?ws_plugin__s2member_js_w_globals=1&#038;qcABC=1&#038;ver=120703-120703-2789092591'></script>

(You can “View Source” on your Pro-Form pages and find those two lines near the top. Try visting either one of those URLs: they should return CSS code and JavaScript code, but instead they’re just returning a blank page.)

This problem is almost always the result of Apache blocking the files from loading for some reason. Looking at your server Apache logs may hint as to the problem. We have seen this issue in the past and the things we recommend trying can be found here: Knowledge Base » Mod Security, Random 503/403 Errors

You can use the Pro-Form template=”” attribute to specify a custom Pro-Form template that you’ve created for a specific scenario.

So, if you’re selling different memberships on the same membership level and using Custom Capabilities to differentiate between those users, you could create a Pro-Form template for each custom capability, e.g., template-ccap1.php, and then dynamically specify that template file in the Pro-Form shortcode depending on what Custom Capabilities the user selected to sign up with.

This is getting to the advanced level of s2Member customization, but it’s certainly doable. This method would allow you to have a different Pro-Forms for each Custom Capability that you “sell” with your membership, along with a custom set of Custom Registration Fields on each Pro-Form. The registration fields themselves would all be created and set to be applicable to the same membership level, but your Pro-Form template file would only show the ones you want to appear.

Please see this thread for more info on how to create and use custom Pro-Form templates.

Hi Michele,

While the Free Registration forms can be configured to register someone at any level (e.g., you can create a Free Registration form that, when someone signs up, they are assigned to Level 1 or Level 2), but it’s not currently possible to use the upgrade form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms) to do a FREE upgrade from one level to another.

If you want to do a free upgrade from one level to another, you’ll either need to manually edit the users account and change their level from Level 0 to Level 1, or write some custom code of your own that creates such functionality (it wouldn’t be too difficult, as changing someone’s level is simply changing the users WordPress role; see this thread).

All of that said, I’m a bit confused by what you said in your previous post because two things are conflicting:

3) – LEVEL1: people see the website for 30 day and expired the 30 day, should pay with PayPal button

and

we don’t understand how to upgrade a LEVEL0 to LEVEL1 (without paypal button) for a 30 day trial.

In the first case you say that they “should pay with PayPal Button” (i.e., upgrades from Level 0 to Level 1 require a PayPal payment, which is already handled by the Billing Modification form: Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms), but then in the second statement you say “upgrade a LEVEL0 to LEVEL1 (without paypal button)”…

Should the upgrade from Level 0 to Level 1 require a PayPal payment or not? If it should, then the Billing Modification handles that. If it it should not, then see my first two paragraphs.

Hi James,

We don’t provide any specific support for integration with 3rd-party plugins, however I have heard reports of WSO working with s2Member. You may want to search this forum for WSO and read any the threads on that topic.

If you have any specific questions about how s2Member works, please let us know and we’ll do our best to help.

Hi Dimitrios,

It sounds like the problem is that you’ve protected Page X with a Level Restriction and then you’re also trying to sell access to that page with a Specific Post/Page Buy Now button.

As per the note in Dashboard -› s2Member® -› Restriction Options -› Specific Post/Page Access Restrictions:

make SURE that you’ve NOT already protected any of these Posts/Pages with Member Level Access Restrictions. In other words, if you configure s2Member, in such as a way, that a Post/Page requires Membership Level Access, you cannot sell that same Post/Page through Specific Post/Page Access. Doing so, would create a conflict. Customers that purchased Specific Post/Page Access, would be unable to access the Post/Page – without also having a Membership. Not good. So please be careful.

If the page is protected with a Membership Level restriction, then non-members will always be redirected to the membership options page.

Could you please double-check that you haven’t restricted the Specific Post/Page that you’re trying to sell with a Membership Level Restriction?

Here’s how things should be set up to sell downloadable things on a one-time basis:

Page 1: Purchase Page (unrestricted, public access; contains Specific Post/Page Buy Now button; must not be restricted by anything, including Membership Level Restrictions)

Page 2: Download Page (this is the page you restrict in Dashboard -› s2Member® -› Restriction Options -› Specific Post/Page Access Restrictions and the page you select when you generate your Specific Post/Page Buy Now button; this page is restricted from public access and can only be accessed when someone makes a purchase through the button you generated. They will receive an email with a special link that gives them access to this page, which is where you can give them a link to download the product.)

It’s important that your purchase button exists on a publicly accessible page (Page 1 above; this could also be your Membership Options Page, since that is always publicly accessible, but it could also be any other public page). If the purchase button isn’t on a post/page that’s public, then only members would be able to access it.

If a non-member tries to access the download page (Page 2 above) without using the special access link that they receive in their email after purchasing (i.e., if they try to access the page directly), they will be denied access and sent to the Membership Options Page (this is normal behavior; anyone denied access to any content protected by s2Member is redirected to the Membership Options Page; if you want to detect what people were trying to access and then redirect them to a page different from the Membership Options Page, please see this thread).

Hello,

s2Member is not designed to work outside the Subscriber role capabilities, as all s2Member Levels are based on the WordPress Subscriber role. This means that s2Member users do not have access to edit/create/delete posts/pages or obtain any access to the WordPress Dashboard.

Any customizations outside the intended design of s2Member would be considered custom coding and unfortunately that is not covered by our Support Policy. I recommend posting your question in the Community Forum or hiring a programmer on jobs.wordpress.net to help you. If you have any specific questions about s2Member, please let us know and we’ll do our best to help.

DHCS,

For that you will need to create custom Pro-Form templates (see: Is it possible to modify s2Member® Pro Form templates?) and then use the template=”” shortcode attribute in your Pro-Form shortcode to specify the custom template you want to use for that specific Pro-Form. See the following description taken from Dashboard -› s2Member® -› PayPal® Pro Forms -› Shortcode Attributes (Explained):

template=”” 100% optional. This can be a custom template file that exists inside your WordPress® theme directory. For example: template=”checkout.php”.

Glad to help, Tammy! :)

Are you referring to the PayPal button image in the screenshot below? It looks fine to me…

If you upload/download the files often, it’s quite possible that some of the files were corrupted during one of the uploads that you did.

You can download a fresh copy of s2Member from within your s2Member account. Those files have been tested, so unless the files are continuously getting corrupted during an upload to your site, they should be fine.

Hi Deyson,

s2Member doesn’t currently do any logging of the downloaded files, so if you needed to see that information you’d need to write your own code that handles the logging/tracking of downloads.

We’re looking to improve this aspect of the downloads feature in the next major release of the software.

Hello,

All of the Pro-Forms, including the Free Registration form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Free Registration Forms) can be configured to add Custom Capabilities to someone’s account.

To upgrade existing members (including free members) and add/remove their Custom Capabilities, you can use the Billing Modification form (Dashboard -› s2Member® -› PayPal® Pro Forms -› Billing Modification Forms). If you want to sell individual Custom Capabilities and have them added to an existing member’s account, you can use the Dashboard -› s2Member® -› PayPal® Pro Forms -› Capability (Buy Now) Forms.

However, if you want to add Custom Capabilities to a Free Member’s account without charging them (i.e., they remain a free member), you’ll need to write your own PHP code for that. This thread explains how that’s done with PHP.