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Old Forums (READ-ONLY): The 
Cristián Lávaque
My Latest Replies (From Various Topics)
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| Posted: Saturday Jul 20th, 2013 at 6:30 am #53707 | |
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For the button you can use the full code you mention from the generator. Just make sure you only use the text editor and never the visual one for your post/page with it, or it’ll most likely break your code. If you’re using it for new signups only, you can try a PayPal created button too (it won’t work for upgrades). Knowledge Base » Using Buttons Generated @ PayPal.com To edit the pro-form’s code, see: http://www.s2member.com/kb/pro-forms/#customizing-pro-forms |
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| Posted: Saturday Jul 20th, 2013 at 6:25 am #53706 | |
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Is this subscription an upgrade of an existing account or a new signup? If it’s an upgrade, this may help: http://www.primothemes.com/forums/viewtopic.php?f=4&t=10368&p=33365#p33365 |
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| Posted: Saturday Jul 20th, 2013 at 6:12 am #53705 | |
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Thanks, Robert. I’ll forward it to Jason for review. :) |
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| Posted: Saturday Jul 20th, 2013 at 6:10 am #53704 | |
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The EOT setting to leave Custom Capabilities instead of removing them is the way to not have ccaps removed on EOT, then one you showed in your second screenshot. [hilite path]Dashboard -› s2Member® -› PayPal® Options -› Automatic EOT Behavior -> Custom Capabilities[/hilite] Did you have a user lose his ccaps on EOT? If you send me your site’s info and a step-by-step to reproduce what you’re saying, I can test this on your site to see what’s happening. s2Member® » Private Contact Form
That’s a good use of the custom values, but you only send the New User email on registration, which won’t happen again, so it doesn’t matter to lose it on EOT. What else do you need that value for after EOT? |
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| Posted: Saturday Jul 20th, 2013 at 6:05 am #53703 | |
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Paddy, that URL looks like the Membership Options Page’s with the added variables when the user is sent there after trying to open content he didn’t have the access for. See: Could it be that you password protected the page you set as the Membership Options Page? This page should be publicly visible because it’s where people will be sent to by s2Member when they don’t have the access to restricted content. |
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| Posted: Saturday Jul 20th, 2013 at 5:59 am #53702 | |
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Are you choosing UTF-8 encoding when opening the file? See this setting too: [hilite path]Dashboard -› s2Member® -› Import/Export -› User/Member Exportation -> Add UTF-8 BOM (Byte Order Marker)[/hilite]
The current engine requires those columns to be in alphabetical order for now (we’ll change this in the future). See. http://www.s2member.com/kb/importing-updating-users/#custom-registration-profile-fields |
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| Posted: Saturday Jul 20th, 2013 at 5:54 am #53701 | |
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I’m glad it’s working now! :) Who knows what’s different in that other host that caused it, though. Were you using an index file that wasn’t WP’s (e.g. index.html)? Knowledge Base » Admin pages not looking or working right |
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| Posted: Friday Jul 19th, 2013 at 7:18 am #53682 | |
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Thank you very much for the kudos, Robert! That’s very appreciated, it really makes us very happy to keep working when someone like you takes the time to leave such a nice compliment. :) About the notification email to get the coupon, yes, you could try using that. Most likely the signup one, rather than the payment one, since the latter will be sent for every recurring one in the subscription, while the signup one will only be sent on the first payment, when registering. I’m not sure if the coupon code used is mentioned in the notification, though. You can test with 1 cent, live transactions, to see what you get and fine tune your setup. |
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| Posted: Friday Jul 19th, 2013 at 7:13 am #53681 | |
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Yes, that’s fine. You can update the domain name at any time in your profile. :) |
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| Posted: Friday Jul 19th, 2013 at 7:09 am #53680 | |
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That’s great! Thanks for the update. I’m glad you solved them. :) |
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| Posted: Friday Jul 19th, 2013 at 7:04 am #53679 | |
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So no email from WordPress is going out? Try these, please: Knowledge Base » Troubleshooting Email Delivery Problems You can also try these: Knowledge Base » Common Troubleshooting Tips If it’s just s2Member’s signup confirmation email missing, then enable logging and see what the log entries say for these transactions. Is the signup confirmation email mentioned in any of them, as sent successfully?
You can try using your own keys for the captcha service: [hilite path]Dashboard -› s2Member® -› General Options -› CAPTCHA Anti-Spam Security[/hilite]
You mean when trying to sell subscriptions with PayPal Pro (PayFlow Edition) to receive payments on your site, right? But then how did you get that problem where the username was already in use but the payment went through? What payment option were you using there? PayPal has not been very helpful with the reference transactions so far, from what some site owners have reported so far… I’ll ask Jason about this. |
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| Posted: Friday Jul 19th, 2013 at 6:54 am #53678 | |
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Could you please show me a screenshot of your panel [hilite path]Dashboard -› s2Member® -› General Options -› Registration/Profile Fields[/hilite] and of the editor for the custom field for the terms checkbox, please? It’s possible that having that code twice, is confusing the JavaScript that does requires the user to check the box before submitting. If you haven’t yet, please try these too: Knowledge Base » Common Troubleshooting Tips |
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| Posted: Thursday Jul 18th, 2013 at 7:56 am #53619 | |
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I’ll ask Elizabeth for it. |
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| Posted: Thursday Jul 18th, 2013 at 7:56 am #53618 | |
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It sounds like a problem simiar to what some themes/plugins cause when they mess with the content filtering. You could try these: Knowledge Base » Common Troubleshooting Tips |
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| Posted: Thursday Jul 18th, 2013 at 7:53 am #53616 | |
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The only way I can think of is charging a small amount (1 dollar, or maybe 1 cent) for the trial/initial term. Otherwise, the payment gateway doesn’t seem to check if the card will work or not until the first regular payment is attempted. |
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| Posted: Thursday Jul 18th, 2013 at 7:51 am #53615 | |
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Are you sure it’s not custom capabilities what you’re trying to use? Custom capabilities won’t be removed if you have that EOT setting set to not remove them. The custom field is something else. What are you using the custom field for? |
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| Posted: Thursday Jul 18th, 2013 at 7:49 am #53614 | |
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Isn’t that database caching? Can you test with that deactivated to see if the problem goes away?
Yeah, sometimes it’s surprising, but there are all kinds of possible plugin conflicts, and the best way to spot them is deactivating and testing to see if the problem goes away. Could you please do these conflict tests please, to eliminate that possibility? Since I don’t remember having seen this issue happen before, it comes down to doing some detective work to try narrowing it down to what’s causing it. If doing them one by one is too slow for you, you can deactivate them un bulk and test if it’s gone. If you only have s2Member active, then it isn’t a plugin conflict. If the problem is gone when you just have s2Member, then reactivate some plugins and see if it comes back, and so on. As the troubleshooting tips article says, you could also try reproducing the problem in a clean WP installation with just s2Member added. |
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| Posted: Thursday Jul 18th, 2013 at 7:37 am #53613 | |
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No problem. :) There are editors that let you search all the files in a directory. I use EditPlus, but know there are others that can too. They save a lot of time to find something in the source files. |
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| Posted: Thursday Jul 18th, 2013 at 7:35 am #53612 | |
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No problem. :) |
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| Posted: Thursday Jul 18th, 2013 at 7:34 am #53611 | |
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That’s fine. The setting in s2Member asks for read only. See: [hilite path]Dashboard -› s2Member® -› ClickBank® Options -› Account Details -> ClickBank® Clerk/API Key (Read Access)[/hilite]
It has to be 2.1. See: [hilite path]Dashboard -› s2Member® -› ClickBank® Options -› ClickBank® IPN v2.1 Integration[/hilite]
If you have those two settings wrong, it’s unlikely the transaction will work as expected. Also keep an eye on your logs (including the “paypal” ones) to see what you get from those test transactions. [hilite path]Dashboard -› s2Member® -› Log Files (Debug) -› s2Member® Log Viewer[/hilite]
You seem to have a space or line-break outside the PHP blocks, on line 803 of class-smtp.php. This is not s2Member, though. |
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| Posted: Thursday Jul 18th, 2013 at 7:26 am #53609 | |
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I’m glad it’s working now! Maybe you were getting the cache and now it udpated with the correct settings. In any case, I’m glad you solved it. Thanks for the update! :) |
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| Posted: Thursday Jul 18th, 2013 at 7:24 am #53608 | |
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The custom value is not the same as a custom capability. You’ll notice the user’s custom capabilities field two rows below the custom value one you highlighted. If you meant demo_2013 to be a custom capability, then make sure it’s in the [hilite mono]ccaps[/hilite] attribute of your button/pro-form shortcode. [hilite path]Dashboard -› s2Member® -› PayPal® Buttons -› Shortcode Attributes -> ccaps[/hilite] For existing users, you can edit those fields in their profiles. To do it in bulk you can export them, edit the CSV and then update them reimporting. See: I hope that helps. :) |
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| Posted: Thursday Jul 18th, 2013 at 7:16 am #53607 | |
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Cool. I hope it goes well. :) |
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| Posted: Thursday Jul 18th, 2013 at 7:14 am #53606 | |
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After searching in the files, I’m guessing that query is from the [hilite mono]users_list_query[/hilite] function. I’ll ask Jason what he suggests and let you know as soon as I hear back from him. |
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| Posted: Thursday Jul 18th, 2013 at 7:07 am #53605 | |
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You’d have separate buttons for each price (standard, children, sponsor). The access will be the same one, it’s the price that changes, so you can just sell the same level to everyone, e.g. Level 1. [hilite path]Dashboard -› s2Member® -› PayPal® Buttons -› Membership Level # Buttons[/hilite] You could probably give a different custom capability each, so it’ll be easier to separate content for them in the future. Video » s2Member (Custom Capabilities) Then you can protect the event registration pages at Level 1, or just part of the page using a conditional. I hope that helps. :) |
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