Mike (Volunteer Moderator)

I won’t say it’s SUPER simple, but not hard either.
Please see: http://www.s2member.com/kb/pro-forms/#custom-data-w-pro-forms

otherwise can someone explain, how i can ask a question in the support forum.

Support for products by s2Member® is provided for paying customers only. Our community forum can help sometimes though. There are many folks who help out in the community forum from time-to-time.

See also: s2Member® » Support Policy

Thanks for the follow-up! Great to hear it :-)

Yes, please see: Pre Sale FAQs » Is it possible to modify s2Member® Pro Form templates?
See also: Knowledge Base » s2Member® Pro Forms
Customizing: http://www.s2member.com/kb/pro-forms/#customizing-pro-forms

Thanks for reporting this important issue.

I’m creating an internal issue tracker connected to this thread so that our techs can investigate it. I will post an update here once I hear back from them. Thanks again for reporting this!

Thanks for reporting this important issue.

I’m not aware of any issue in s2Member® that would allow this to happen. s2Member® does not deal with administrative permissions at all in it’s integration with WordPress®. You can learn more about s2Member’s integration with WP Roles/Capabilities here. See: Knowledge Base » s2Member® Roles/Capabilities

If problems persist, please list all of the other plugins you’re running in concert with s2Member® and we’ll see if we can offer you some insight and point out any potential problems that we see on the surface.

We had an event last Tues and I went to do the server move Weds and everything transferred over fine, all pages were reached, S2 member was working fine and then I started getting emails about people being blocked from logging in. Usually when ever this has happened I have just reset the Brute Force IP/Login Restrictions and all is fine. Not this time, no one could access. I then tried in another browser and I couldn’t even log in as admin.

Very sorry to hear that. Thanks for reporting this important issue.

Please list all of the other plugins you’re running together with s2Member® for us. s2Member® will never (under any circumstance) block an administrative user from the Dashboard. This is hard-coded into the software so it will not happen, regardless of configuration.

For this to happen, it would indicate to me there is a larger issue, and possibly another plugin in conflict with s2Member® in some way. Seeing a list of all active plugins on your installation may allow us to assist you further. In particular, I would look closely at any plugin which modifies the way WordPress® deals with Transient data. See: http://codex.wordpress.org/Transients_API

Plugins that do object caching are known to cause problems with this, and we commonly recommend that s2Member® not be run together with plugins configured to do object caching. Page caching is fine, but caching objects (depending on your configuration) is known to cause problems; particularly with Transient data; and this is how IP Restrictions are monitored (via the WordPress® Transient API).

Last thing, I also had an issue with it completing payments on the new host. I could buy, payment would go thru, I would get my receipt (PayPal), BUT these purchase tests were for CCAPS buys and even though the payment went thru and I was charged, the Custom Capabilities were not showing up under my membership. Now my new host thought it was a PayPal issue… maybe as they were trying to send that CCAPS info back to the site database that it was possible PayPal had a caching issue with DNS and was trying to push that info back to the old server instead of the new. The server admin was watching the database as I was making each test purchase and no entries were coming into the database. Does anyone know or can confirm this would be on PayPals side or is there a server setting I need to change/correct?

We’ll need to see log files before we can assist with this.
If you already have logging enabled, please see possible issues during post-processing.
See: Dashboard -› s2Member® -› Log Files (Debug) -› s2Member® Log Viewer

If you need assistance with this, please submit your log files (or a Dashboard login) privately.
Please use: s2Member® » Private Contact Form

@Andrea Cilento

Details received. Thank you!

Please enable logging so that we’ll have something to inspect for you when/if this occurs again in the future. This is what our techs found in your Dashboard. See attached screenshot for reference.

See: Dashboard -› s2Member® -› Log Files (Debug) -› s2Member® Log Viewer

It sounds like you’ve done most everything that’s required. The only other thing I would warn you about, is related to PayPal IPNs. Often times, it is not possible for s2Member® to receive and verify IPNs coming in from what was formerly connected to WishList Member. This is a PayPal limitation. Depending on your previous configuration of WishList and how your IPNs were communicating with WishList, you may receive “unable to verify HTTP host” in your s2Member® IPN log file for those old members when/if they cancel or payments start failing.

If you find this is the case, it can help to setup a manual EOT Time in the Dashboard for each of your old members who need to be expired on a specific date in the future. You will find the EOT Time field for each User by clicking [EDIT] next to a user in your list of users (e.g. from the Dashboard).

You may also find this article helpful: Knowledge Base » How to Migrate to s2Member Pro from Other Software

The member who has contacted me this morning is showing in users as an active member but I cant see him in the user list in Email2.

When I export a group I just get an empty CSV.

Why is this?

Is “Email2” another plugin? I’m not familiar with this being a part of the s2Member® software. Can you post a screenshot or two that shows how this is related to s2Member® for me? Thanks!

So, what do I do to make sure people don’t go to the buddypress registration page? How do I stop access to wp-login.php? Is there a vid for the full setup and integration process of s2 member and buddypress that I’ve missed?

No video yet, but we do have a lot of documentation built into the s2Member® dashboard panels when BuddyPress is detected as an active plugin running together w/ s2Member®. For now, I can supplement this with help here in the forums.

Can you please clarify something first? You DO want folks going to /register/ correct?
You want to use BuddyPress right?

Hi there. Is it possible to change the date format in the s2member profile to be: mm/dd/yyyy ?

right now it has dd/mm/yyyy

Or will a date picker be added soon to s2member (free or pro)?

I believe you’re referring to this validation option in the Dashboard, correct?

If so, s2Member® will already accept either format :-) As long as the year comes last. So you can label the field however you prefer; mm/dd/yyyy or dd/mm/yyyy (either will work fine with s2Member®).

In a future release we will support HTML5 date pickers, but there is no official release date yet.